[SOLVED] update problems

Hello and welcome,

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
(i hope this contain none critical content).
Click to expand...
Only system information, no personal content.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-07-28 22:35:05.179
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\user\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\aa7eb4bc781..ff1046c6b6d_31bf3856ad364e35_6.1.7601.24576_44cce95d2d099166.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\aa7eb4bc781..ff1046c6b6d_31bf3856ad364e35_6.1.7601.24576_44cce95d2d099166.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\aa7eb4bc781..ff1046c6b6d_31bf3856ad364e35_6.1.7601.24576_44cce95d2d099166.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2021-07-28 22:35:06.957
Script hash: JlRk2RAZQWO1Sgi0T7mCSWevL04VoqrZTjBrcRf4N/Y=
----------------------EOF-----------------------
 
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2021-07-29 13:05

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 2274
No errors detected
 
Great.
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 
You are great! ❤️ Thank you very much.

done23.PNG

I was now able to install the latest monthly update without any problems.

Can you tell me what triggered problem and what you did to fix it? Would like to learn more to maybe fix it myself.

Again, thank you very much!
 
Great. The SURT log shows a registry corruption which was fixed in message #5.
The cause is always hard to say, a faulty installation maybe.
 
Can you explain the solution approach in a little more detail? For example, how can I view the contents of the COMPONENTS file (it did not work with notpad)?
How did you know what exactly needs to be changed?
 
The COMPONENTS hive must be loaded into the registry to view it content.
The SURT log shows there is a corruption at the given registry key and value. Extracted the correct value from another COMPONENTS hive and created a fix.
 
Your welcome. I will mark this thread as solved.

Take care.
 
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