Update problem

vàp

Contributor
Joined
Jul 31, 2015
Posts
28
Location
Belgium
Hello

Windows 11 Pro 23H2

About 10 days ago, I got problems after an update.
There are basically 3 accounts: a global one (admin), and one each for my wife and me.
The global one could no longer work (rotating wheel http://ventre-a-pattes.net/bug.jpg), and my wife got a black screen.
I could still use this one and upgrade it to admin rights.
After long exchanges with MS (Redirecting) there is still no solution for the global account. My wife's is currently working.

Is there anything that can help me locate the problem? Standard MS stuff like DISM and SFC have not helped at all.
 

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