[SOLVED] update kb4534310 erroring with 8024200d

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JC999789

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I saw a previous thread on this board here:
[SOLVED] - Windows 2008 R2 - KB4534310 - Error 8024200D

And followed the advice regarding DISM.exe. Unfortunately it did not succeed.

Here's the cmd text:


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>cd C:\temp

C:\Temp>expand problem.msu -f:* C:\temp
Microsoft (R) File Expansion Utility Version 6.1.7600.16385
Copyright (c) Microsoft Corporation. All rights reserved.

Adding C:\temp\WSUSSCAN.cab to Extraction Queue
Adding C:\temp\Windows6.1-KB4103718-x64.cab to Extraction Queue
Adding C:\temp\PkgInstallOrder.txt to Extraction Queue
Adding C:\temp\PCIClearStaleCache.exe to Extraction Queue
Adding C:\temp\Windows6.1-KB4103718-x64-pkgProperties.txt to Extraction Queue
Adding C:\temp\Windows6.1-KB4103718-x64.xml to Extraction Queue

Expanding Files ....

Expanding Files Complete ...
6 files total.

C:\Temp>DISM.exe /Online /Add-Package /PackagePath:C:\Temp\Windows6.1-KB4103718-
x64.cab

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

Image Version: 6.1.7600.16385

Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~
~7601.24136.1.4
[===========================66.2%====== ]
An error occurred - Package_for_RollupFix Error: 0x80070002

Error: 2

The system cannot find the file specified.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Temp>

I've also attached the DISM log and the CBS log.

Please help! I've been stuck on this for two days now.
 

Attachments

Hi. Welcome to sysnative.

Please do the following.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 
Hi

Please do the following.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
 

Attachments

Thank you, SFCFix.txt contents are below. I've also attached an updated copy of the CBS logs after rerunning (and failing) the update process.


Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-07-24 20:15:23.637
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Michael\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs

Successfully created directory tree \\?\C:\Windows\winsxs\amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.18792_none_5f5daf78ff7bbc14.

Successfully copied file C:\Users\Michael\AppData\Local\niemiro\Archive\amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.18792_none_5f5daf78ff7bbc14\MsSpellCheckingFacility.exe to C:\Windows\winsxs\amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.18792_none_5f5daf78ff7bbc14\MsSpellCheckingFacility.exe.

Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2020-07-24 20:15:30.199
Script hash: 3ZD8j4vJhcWOI7ZDFi7NnoOJaOXfRfW2Tstst8PZ7Kw=
----------------------EOF-----------------------
 

Attachments

Hi

Please do the following.

SFC Scan
  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
    Note: If the file is too large to upload, use a file sharing service like Sendspace and paste the link here.
 
Here's the file. I got back "Windows Resource Protection did not find any integrity violations".
 

Attachments

Hi

Please do the following.

Install Update with DISM
  1. Download this update and save to your desktop. The file name will be Windows6.1-KB4038777-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4038777-x64.cab\Windows6.1-KB4038777-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.


Once DISM has completed successfully please try to install KB4103718 again and attach CBS log if it fails.
 
Hi

You should be able to get the file without requesting access. Please try this link.

Apologies, thanks.
 
Hi Bruce,

The update installed without issue, as did KB4534310 afterwards! What tipped you off I was missing KB4103718? Is it anything in one of my logs?

Thanks so much!
 
Hi there

great news updates have now installed.

yes, we’re trained to look for specific information in the logs which usually points us in the direction of what the issues are. 😀

if there are no further issues I’ll mark the thread as solved.
 
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