[SOLVED] Update KB3000850 failing to update.

X

Xeno00001

Member
Joined
Mar 18, 2015
Posts
14
Hello, I seem to be having a problem updating Windows Update KB3000850. It gives me the error 800700A1 when ever I try to update it. I system restored it to 3/4/15 from 3/15/15. Critical update was 3/12/15. I saw a notice on the Microsoft forums saying not to system restore before this critical update, I had done it before seeing the notice, I need help fixing it please. Also I did a sfc /scannow, it had said it is corrupted. Thank You!
 
Here is the log, I am very sorry I could not put the link with the attachments, it kept saying it was an invalid file: https://www.dropbox.com/s/ip2xnous4gsmwru/CBS_XenoFabulous_3-18-15.txt?dl=1 < Instant, ​https://www.dropbox.com/s/ip2xnous4gsmwru/CBS_XenoFabulous_3-18-15.txt?dl=0 < Preview
Code: 
[/FONT][/COLOR]
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-18 20:32:18.721
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.






Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-03-18 20:36:12.840
----------------------EOF-----------------------
[COLOR=#161616][FONT=Verdana]
 
Hi and welcome to SysNative. Please do the following.

DISM /RestoreHealth Scan
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:
    C:\Windows\Logs\CBS\CBS.log
 
OK, found two corruptions. One of which is fixed.
Code: 
(p) CSI Payload Corrupt (Fixed) amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
(p) CSI Payload Corrupt   amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Repair failed: Missing replacement payload.

Please run the following again and provide the log.

Step#1 - Fix Corruption/Identify Paths
1. Download SFCFix.exe and save this to your Desktop. You can use the one that is already downloaded if you still have it.
2. Save any open documents and close all open windows.
3. Double click on SFCFix.exe to open it.
4. Follow all on screen instructions and upon completion, a file should be created on your Desktop named SFCFix.txt.
5. Please post the contents of this log in your next post. Thank you.
 
Okay here is the SFCFix txt
Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-23 14:57:43.336
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-03-23 14:57:51.616
----------------------EOF-----------------------
 
Thank you. Please do the following to replace the missing file.


Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Here you go.
Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-23 16:21:16.937
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Joshua\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB


Successfully copied file C:\Users\Joshua\AppData\Local\niemiro\Archive\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB to C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-03-23 16:21:19.354
Script hash: zEgc9SdpO6n24Vd1XldOSQJJoqeThmB0s60hHavS2co=
----------------------EOF-----------------------
 
The corruption should be fixed now. Let's verify.

DISM /RestoreHealth Scan
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
    Dism /Online /Cleanup-Image /RestoreHealth
  3. When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:
    C:\Windows\Logs\CBS\CBS.log
 
I seem to still be having the error 800700A1 with update KB3000850. Here is the CBS.txt and DISM.txt. Also I got the error 0x80240021 after the /RestoreHealth
 

Attachments

OK, please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Here is the SFCFix
Code: 
SFCFix version 2.4.3.0 by niemiro.Start time: 2015-03-27 22:09:43.102
Microsoft Windows 8.1 Update 3 - amd64
Using .txt script file at C:\Users\Joshua\Desktop\SFCScript.txt [0]








FileScan::
[0: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
 Found: SD6OMNd/nMSy7P0Ob02ZGPT4cYglTnq4Gz0i2cQTLNo=
 Version number not available.
Trace not available.






[1: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
File is untraceable.
 Found: Q4htnI+yK+Jo0DJugTfqjq40IHkXFkIWyyAaDjFGEvo=
 Version number not available.
Trace not available.






[2: 1] C:\Windows\System32\MsDtc\MSDTC.LOG
File is untraceable.
 Found: /fmA/F3LOjXAYMT/2Y6HtRMUJRjnGlcMOWtS10tT5P8=
 Version number not available.
Trace not available.
FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-03-27 22:10:03.332
Script hash: yqmxX1j/+8ZyX3y6rPOmoWChAp9FEXuZ4bDqiXrV6rc=
----------------------EOF-----------------------
 
Thanks for the information. We need to run another SFC and get the log. Please do the following.

Verify/Check Corruption
1. Right-click on the Start
w8start.png
button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
 sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip and upload this file.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
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