Update installs fail. CheckSUR shows 7 CSI Missing Identity errors

Audion

New member
Joined
Sep 3, 2016
Posts
1
Windows 7 Professional. Various updates are failing to install. Here is the CheckSUR.log file. SFC /scannow is unable to repair the problem.

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-09-03 11:38

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Missing Identity 0x00000000 appid 5385d66a7cb..103cef3836f_31bf3856ad364e35_6.1.7601.21987_03d55ab288f60d36
(f) CSI Missing Identity 0x00000000 appid 5233cbcd7ea..a5d10d10ed3_31bf3856ad364e35_6.1.7601.17835_b26e2231a734c7d6
(f) CSI Missing Identity 0x00000000 appid 9d125944805..10ea7a2a172_31bf3856ad364e35_6.1.7601.17787_c5967b583255c856
(f) CSI Missing Identity 0x00000000 appid 9c7272f826b..7d1d7e98293_31bf3856ad364e35_6.1.7601.21795_7f1b6229ebf5c5e4
(f) CSI Missing Identity 0x00000000 appid f8721c2f373..3d5b8de981b_31bf3856ad364e35_6.1.7601.17787_167367a412af40ea
(f) CSI Missing Identity 0x00000000 appid 4b5d08808b8..e1ecb709dbb_31bf3856ad364e35_6.1.7601.17787_a96cab88c044f5b5
(f) CSI Missing Identity 0x00000000 appid ffe9028cb80..f2776a3a3b9_31bf3856ad364e35_6.1.7601.17671_6dbf65d17b1a8068

Summary:
Seconds executed: 274
Found 7 errors
CSI Missing Identity Total count: 7

Here is a link to my components files grabbed with RegBAK. Dropbox - components.zip

Any help would be much appreciated. Thanks in advance and thanks for running a forum such as this!!
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

Once SFCFix has completed, run the System Update Readiness Tool (SURT) again.
When SURT has finished, attach C:\Windows\Logs\CBS\CheckSUR.log with your reply.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top