[SOLVED] Update fails (KB3000850) and corruption

[jos]

Trying to install update KB300850.
I get error: 800700A1

SFC /scannow :


Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios.

CBS.log : View attachment CBS.log

SFCFIX.exe with
FileScan::
MSDTC.LOG
and got this output:
Code:
SFCFix version 2.4.1.0 by niemiro.
Start time: 2015-01-24 17:33:21.528
Using .txt script file at D:\Jos\Bureaublad\SFCFixScript.txt [2]








FileScan::
[0: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
Found: SD6OMNd/nMSy7P0Ob02ZGPT4cYglTnq4Gz0i2cQTLNo=
Version number not available.
Trace not available.






[1: 1] C:\Windows\System32\MsDtc\MSDTC.LOG
File is untraceable.
Found: TfbCmDq66JPsAqdHqv3bUkU2WcU7pXP9PMShMvu5+lw=
Version number not available.
Trace not available.






[2: 1] C:\Windows\SoftwareDistribution\Download\c81c3f7fc84ac954c4736bb1c59de0fa\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
File is untraceable.
Found: Q4htnI+yK+Jo0DJugTfqjq40IHkXFkIWyyAaDjFGEvo=
Version number not available.
Trace not available.






[3: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
File is untraceable.
Found: Q4htnI+yK+Jo0DJugTfqjq40IHkXFkIWyyAaDjFGEvo=
Version number not available.
Trace not available.
FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-01-24 17:33:22.609
Script hash: yqmxX1j/+8ZyX3y6rPOmoWChAp9FEXuZ4bDqiXrV6rc=
----------------------EOF-----------------------






[1: 1] C:\Windows\System32\MsDtc\MSDTC.LOG
File is untraceable.
Found: xoDcML2emANIvEr+C/SC4csKKzGgqO3vYg/+H/t9d/Y=
Version number not available.
Trace not available.



Then I executed SFCFix second time without any arguments, with the following output:
Code:
SFCFix version 2.4.1.0 by niemiro.
Start time: 2015-01-24 17:35:58.140
Not using a script file.








AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
CORRUPT: C:\WINDOWS\winsxs\wow64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_14660d42685ac3f1\MSDTC.LOG




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: -2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-01-24 17:40:16.184
----------------------EOF-----------------------

Can you please help me fix this corruption and install KB3000850? Thank you.

 

[Go The Power]

Hello jos and welcome to the forum.

The issue here is the compressed version of this file is corrupt, this is why SFC can not decompress the file. The file we are looking at is this one:

FileScan::
[0: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
Found: SD6OMNd/nMSy7P0Ob02ZGPT4cYglTnq4Gz0i2cQTLNo=
Version number not available.
Trace not available.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Alex

 

[jos]

SFCFix.txt: https://onedrive.live.com/?cid=BAC708621A5346A3&id=BAC708621A5346A3!711

cbs.txt: https://onedrive.live.com/?cid=BAC708621A5346A3&id=BAC708621A5346A3!710

Thank you for the quick reply!

 

[jos]

Alex,

Now I can install KB3000850.
Thank you very much!!!

Jos.

 

[Go The Power]

Your welcome Jos, happy to help :)