[SOLVED] Update fails (KB3000850) and corruption

jos · Jan 24, 2015

Trying to install update KB300850.
I get error: 800700A1

SFC /scannow :

Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios.

CBS.log : View attachment CBS.log

SFCFIX.exe with
FileScan::
MSDTC.LOG
and got this output:
Code:
SFCFix version 2.4.1.0 by niemiro.
Start time: 2015-01-24 17:33:21.528
Using .txt script file at D:\Jos\Bureaublad\SFCFixScript.txt [2]

FileScan::
[0: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
Found: SD6OMNd/nMSy7P0Ob02ZGPT4cYglTnq4Gz0i2cQTLNo=
Version number not available.
Trace not available.

[1: 1] C:\Windows\System32\MsDtc\MSDTC.LOG
File is untraceable.
Found: TfbCmDq66JPsAqdHqv3bUkU2WcU7pXP9PMShMvu5+lw=
Version number not available.
Trace not available.

[2: 1] C:\Windows\SoftwareDistribution\Download\c81c3f7fc84ac954c4736bb1c59de0fa\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
File is untraceable.
Found: Q4htnI+yK+Jo0DJugTfqjq40IHkXFkIWyyAaDjFGEvo=
Version number not available.
Trace not available.

[3: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
File is untraceable.
Found: Q4htnI+yK+Jo0DJugTfqjq40IHkXFkIWyyAaDjFGEvo=
Version number not available.
Trace not available.
FileScan:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-01-24 17:33:22.609
Script hash: yqmxX1j/+8ZyX3y6rPOmoWChAp9FEXuZ4bDqiXrV6rc=
----------------------EOF-----------------------

[1: 1] C:\Windows\System32\MsDtc\MSDTC.LOG
File is untraceable.
Found: xoDcML2emANIvEr+C/SC4csKKzGgqO3vYg/+H/t9d/Y=
Version number not available.
Trace not available.

Then I executed SFCFix second time without any arguments, with the following output:
Code:
SFCFix version 2.4.1.0 by niemiro.
Start time: 2015-01-24 17:35:58.140
Not using a script file.

AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
CORRUPT: C:\WINDOWS\winsxs\wow64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_14660d42685ac3f1\MSDTC.LOG

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: -2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-01-24 17:40:16.184
----------------------EOF-----------------------

Can you please help me fix this corruption and install KB3000850? Thank you.

Go The Power · Jan 25, 2015

Hello jos and welcome to the forum.

The issue here is the compressed version of this file is corrupt, this is why SFC can not decompress the file. The file we are looking at is this one:

Code:

FileScan::
[0: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
Found: SD6OMNd/nMSy7P0Ob02ZGPT4cYglTnq4Gz0i2cQTLNo=
Version number not available.
Trace not available.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

Right click on the

button
Click on Command prompt (Admin) => Press Yes on the prompt
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

Right click on the

button
Click on Run => Inside the run box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Alex

jos · Jan 26, 2015

SFCFix.txt: https://onedrive.live.com/?cid=BAC708621A5346A3&id=BAC708621A5346A3!711

cbs.txt: https://onedrive.live.com/?cid=BAC708621A5346A3&id=BAC708621A5346A3!710

Thank you for the quick reply!

jos · Jan 26, 2015

Alex,

Now I can install KB3000850.
Thank you very much!!!

Jos.

Go The Power · Jan 27, 2015

Your welcome Jos, happy to help :)

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[SOLVED] Update fails (KB3000850) and corruption

jos

New member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

jos

New member

jos

New member

Go The Power

Senior Administrator, Windows Update Expert, Contributor