[SOLVED] update failed code800b0100

[Kelchan35]

help pls..

 

[tom982]

Hello Kelchan35, welcome to Sysnative!

My name is Tom and I'll be assisting you along with one of our trainees: ganjeii. Please don't be worried about being helped by a trainee though, firstly he's very good and secondly I'll be reviewing all of his scripts before he posts them! There might be a slight delay between our posts as there's time zone differences between us, but we'll do our best to get you up and running as soon as possible!

I've let ganjeii know and we'll get back to you with a fix as soon as possible!

Tom

 

[ganjeii]

Hi Kelchan! Please carefully follow my instructions below

---

SFC Scan

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

 

[Kelchan35]

hi, it says my file size exceeds the limit >.<

 

[ganjeii]

Hi Kelchan, I believe the limit for our site is ~7MB. Please upload this file via a cloud system like Dropbox and share the link in your next post.

Thanks!

 

[Kelchan35]

Hi, heres the link

https://www.dropbox.com/s/v44bxbd9b4jxdgw/cbs.txt

 

[ganjeii]

Great thanks, analyzing this now please stand by while I work on a fix, and thank you for your patience!

 

[ganjeii]

Hi Kelchan! Thank you for being so patient while I worked out a fix for you, please see below and follow my instructions very carefully.

---

Batch File

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Click on the Start
   
   button and in the search box, type Notepad and click on it
2. Copy (Ctrl+C) all of the text in the following box and paste (Ctrl+V) it into Notepad

@ECHO OFF


ECHO.
ECHO.
ECHO Repairing Windows Update . . .
ECHO.
ECHO.
net stop wuauserv > NUL
ren "%WINDIR%\SoftwareDistribution\Download" "Download.old" > NUL
net start wuauserv > NUL


start wuapp

3. Go to File > Save As... and save it to your Desktop named fix.bat. Make sure you change the Save as type to All Files (*.*)

4. Locate fix.bat on your Desktop and right click then select Run as administrator

5. When the program completes Windows update should open, Please attempt to install updates again. :smile9:

 

[Kelchan35]

its working, thanks. mind to enlighten me why previously its not working ?

 

[ganjeii]

No problem! In lamens, based on your logs, there was a corrupt entry for update KB2892074 within the folder %WINDIR%SoftwareDistribution\Download. Renaming this folder and re-running Windows Update rebuilds the folder and enumerates a fresh copy of the update files. Hope this helps :smile9:.

Glad we could solve this for you!