[SOLVED] Update Failed: 2019-12 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4530684) - Error 0x80073701

S

SNSD

Member
Joined
Dec 26, 2019
Posts
6
I recently noticed that cumulative updates have been failing on my PC for some time. Google searching took me to the Microsoft forums, where I followed advice like this, which was useless. Manual install of the relevant update file from Microsoft failed. I went as far as following these instructions to reset Windows Update components, which did nothing useful and ended up deleting my update history, so now I don't even know how long it's been since a cumulative update was successful.

I followed the steps in the Windows Update Forum Posting Instructions, including running SFCFix, which did not resolve the issue.

Here are my CBS log and my ProcMon output.

Thank you in advance for any help you can give.
 
Hello and welcome!

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
I'd rather stay on 1903 and make sure everything is working properly before upgrading to 1909.
 
Please do the following:

  1. Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
  2. Accept the License Agreement
  3. Download the ISO file to your desktop.
  4. Double-click on the ISO and then run the setup to try and upgrade your machine.


If it fails, I will happily manually fix the 1903.
 
Getting my system backup squared away, then will attempt the upgrade. Will reply back if further help is needed.
 
Appears to be resolved for now, but there haven't been any new updates to apply yet. Thanks for the help.
 
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