Update fail boot loop

rmattes

New member
Joined
Oct 7, 2016
Posts
2
Location
Atlanta, Georgia
On a windows 8.1 machine, I had an issue where it would not recognize a Logitech wireless USB dongle. I performed sfc /scannow and found errors, "repaired", ran DISM:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /RepairHealth
and it replied that errors were fixed.
Rebooted, and it updated, then undid updates automatically due to failure. Other USB devices mount properly.

Dongle still will not load driver.
It shows as an Unknown Device, under Device Manager>>Other Devices (there are 3 instances of that)

The Mouse is new, M310 (Win 8 compatible)

I have tried the dongle on another machine with no issue.

I am running sfc /scannow now, and SFCFix. If no one has an idea of the issue, I will post the results.

Thank you.
 
Please try to install the updates again. When they fail, zip and attach C:\Windows\Logs\CBS\CBS.log
If the zip is larger than 8MB, use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.
 

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