[SOLVED] Update errors win 7

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DominicG

Contributor
Joined
Jan 18, 2024
Posts
13
Hi there

I have been attempting an upgrade to win 10 from win 7 pro but I have an idea the update issue I am experiencing is causing the error. The install halts with an error relating to "Failed in SAFE_OS phase with an error during REPLICATE_OC operation".

The sfc scan finds errors but is unable to correct them. The surt tool finds errors as does your sfcfix tool.

I require some help to resolve the corrupted dll files. The windows update does not install the KB273422 update which is a ms.net 3.5 update. I ran the sur tool in an attempt to correct the update issue but to no avail.

I have attached the cbs log file zip, the components scanner.txt and the sur log file zip.
 

Attachments

Hello and welcome,

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the file SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach that file to your next reply.
 
Hi there

KB273422 installed correctly after the sfcfix zip process. KB4539601 fails still. I have run the sfc /scannow again and the sfcfix.exe on its own plus the component scanner routine again and attached the results for your information.
 

Attachments

Please be patient. There are still remaining issues.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach that file to your next reply.

Step 2:
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.
  1. Download SURT for your system. (Windows 7 SP1 x64)
  2. Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
  3. On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
  4. Attach this log to your next reply.
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)
 

Attachments

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach that file to your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

Morning Peter

Log attached as requested.

It appears that the system is up to date now with regard to windows updates.
 

Attachments

Attach the result log file of step 1 (SFCFix.txt) to your next reply.
 
That is not the log file of step 1 in message #7. Please redo that step and provide the log file.
 
Try the upgrade again and report the result.
 
Update to win 10 successful thanks to you.

I will be donating to your website as your conscientious attitude to solving arbitrary internet individuals' problems with windows is commendable.
 
Great. Thank you for donating.

One last question: if I have issues with win 10 updates should i start a new thread?
Click to expand...
Yes please.
I will mark this thread as solved.
 
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