update error 800703F1

Hi jeph :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
thanks for the assist Aura :)
i have downloaded the sfc and ran it ...but its says failed to check for updates.this may be due to internet connection problem,and i am connected to Wi-Fi
i did run Administrator and typed the code sfc /scannow but thats saying could not perform the requested operation.
 
Please run SFC again, and even thought it gives you an error message, upload the CBS.log like asked for me please :)
 
2015-10-18 18:23:05, Info CBS TI: --- Initializing Trusted Installer ---
2015-10-18 18:23:05, Info CBS TI: Last boot time: 2015-10-18 18:03:20.487
2015-10-18 18:23:05, Info CBS Starting TrustedInstaller initialization.
2015-10-18 18:23:05, Info CBS Ending TrustedInstaller initialization.
2015-10-18 18:23:05, Info CBS Starting the TrustedInstaller main loop.
2015-10-18 18:23:05, Info CBS TrustedInstaller service starts successfully.
2015-10-18 18:23:05, Info CBS No startup processing required, TrustedInstaller service was not set as autostart
2015-10-18 18:23:05, Info CBS Startup processing thread terminated normally
2015-10-18 18:23:05, Info CBS Starting TiWorker initialization.
2015-10-18 18:23:05, Info CBS Ending TiWorker initialization.
2015-10-18 18:23:05, Info CBS Starting the TiWorker main loop.
2015-10-18 18:23:05, Info CBS TiWorker starts successfully.
2015-10-18 18:23:05, Info CBS Universal Time is: 2015-10-18 16:23:05.853
2015-10-18 18:23:05, Info CBS Loaded Servicing Stack v6.2.9200.16683 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16683_none_62280e15510f8e79\cbscore.dll
2015-10-18 18:23:05, Info CSI 00000001@2015/10/18:16:23:05.853 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fe165e6229 @0x7fe20c99806 @0x7fe20c54da4 @0x7f65f34d1df @0x7f65f34d95c @0x7fe1fa61d35)
2015-10-18 18:23:05, Info CSI 00000002@2015/10/18:16:23:05.853 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fe165e6229 @0x7fe20cf5f64 @0x7fe20cb76e1 @0x7fe20c54f17 @0x7f65f34d1df @0x7f65f34d95c)
2015-10-18 18:23:05, Info CBS SQM: Initializing online with Windows opt-in: True
2015-10-18 18:23:05, Info CBS SQM: Cleaning up report files older than 10 days.
2015-10-18 18:23:05, Info CBS SQM: Requesting upload of all unsent reports.
2015-10-18 18:23:05, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:23:05, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:23:05, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6 [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:23:05, Info CBS SQM: Failed to start always sample upload. [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:23:05, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:23:05, Info CBS SQM: Upload requested for report: CBSScavengeStarvationSession, session id: 101457978, sample type: Standard
2015-10-18 18:23:05, Info CBS SQM: Warning: Failed to get machine name. The data won't be available. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-10-18 18:23:05, Info CBS SQM: Warning: Failed to get domain name. The data won't be available. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-10-18 18:23:05, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\CBSScavengeStarvationSession_*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:23:05, Info CBS SQM: Failed to start upload. [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:23:05, Info CBS SQM: Failed to request upload for scavenging starvation report. [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:23:05, Info CBS Failed to send SQM report on scavenging starvation. Continuing... [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:23:05, Info CBS NonStart: Set pending store consistency check.
2015-10-18 18:23:05, Info CBS Session: 30476737_1155057905 initialized by client WindowsUpdateAgent.
2015-10-18 18:23:05, Info CBS Appl: detect Parent, Package: Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:23:05, Info CBS Appl: detectParent: package: Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, parent found: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, state: Installed
2015-10-18 18:23:05, Info CBS Appl: detect Parent, Package: Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, disposition state from detectParent: Installed
2015-10-18 18:23:05, Info CBS Appl: Evaluating package applicability for package Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, applicable state: Installed
2015-10-18 18:23:05, Info CBS Appl: detect Parent, Package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-ServerCore-FullServer-ExtraFoundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:23:05, Info CBS Appl: detectParent: package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, no parent found, go absent
2015-10-18 18:23:05, Info CBS Appl: detect Parent, Package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-Embedded-UpdateClient-Package~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:23:05, Info CBS Appl: detectParent: package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, no parent found, go absent
2015-10-18 18:23:05, Info CBS Appl: detect Parent, Package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:23:05, Info CBS Appl: detectParent: package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, parent found: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, state: Installed
2015-10-18 18:23:05, Info CBS Appl: detect Parent, Package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, disposition state from detectParent: Installed
2015-10-18 18:23:05, Info CBS Appl: Evaluating package applicability for package Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, applicable state: Installed
2015-10-18 18:23:05, Info CBS Appl: detect Parent, Package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-ServerCore-FullServer-ExtraFoundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:23:05, Info CBS Appl: detectParent: package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, no parent found, go absent
2015-10-18 18:23:05, Info CBS Appl: detect Parent, Package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:23:05, Info CBS Appl: detectParent: package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, parent found: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, state: Installed
2015-10-18 18:23:05, Info CBS Appl: detect Parent, Package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, disposition state from detectParent: Installed
2015-10-18 18:23:05, Info CBS Appl: Evaluating package applicability for package Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, applicable state: Installed
2015-10-18 18:23:05, Info CBS Failed to load the COMPONENTS hive from 'C:\Windows\System32\config\COMPONENTS' into registry key 'HKLM\COMPONENTS'. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to load component store [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to get CSI store. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to get CSI Store. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to get CSI store. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to get inventory [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to load current component state [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to find or add the component family [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to evaluate self update [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to evaluate non detect parent update [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to evaluate non parent [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS failed to evaluate single applicability [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to evaluate applicability [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to get applicability on updates [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Error CBS Failed to call external evaluate applicability on package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, Update: 2887537-1_neutral_LDR [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to evaluate external applicability for package update: 2887537-5_neutral_PACKAGE [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Error CBS Failed to call external evaluate applicability on package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, Update: 2887537-5_neutral_PACKAGE [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to evaluate external applicability for package update: 2887537-7_neutral_PACKAGE [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Error CBS Failed to call external evaluate applicability on package: Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, Update: 2887537-7_neutral_PACKAGE [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:23:05, Info CBS Failed to call EvaluateApplicability on internal CBS package. [HRESULT = 0x800703f1]
2015-10-18 18:25:05, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2015-10-18 18:25:05, Info CBS TiWorker signaled for shutdown, going to exit.
2015-10-18 18:25:05, Info CBS Ending the TiWorker main loop.
2015-10-18 18:25:05, Info CBS Ending the TrustedInstaller main loop.
2015-10-18 18:25:05, Info CBS Starting TiWorker finalization.
2015-10-18 18:25:05, Info CBS Starting TrustedInstaller finalization.
2015-10-18 18:25:05, Info CBS Ending TrustedInstaller finalization.
2015-10-18 18:25:05, Info CBS Ending TiWorker finalization.
2015-10-18 18:28:52, Info CBS TI: --- Initializing Trusted Installer ---
2015-10-18 18:28:52, Info CBS TI: Last boot time: 2015-10-18 18:03:20.487
2015-10-18 18:28:52, Info CBS Starting TrustedInstaller initialization.
2015-10-18 18:28:52, Info CBS Ending TrustedInstaller initialization.
2015-10-18 18:28:52, Info CBS Starting the TrustedInstaller main loop.
2015-10-18 18:28:52, Info CBS TrustedInstaller service starts successfully.
2015-10-18 18:28:52, Info CBS No startup processing required, TrustedInstaller service was not set as autostart
2015-10-18 18:28:52, Info CBS Startup processing thread terminated normally
2015-10-18 18:28:52, Info CBS Starting TiWorker initialization.
2015-10-18 18:28:52, Info CBS Ending TiWorker initialization.
2015-10-18 18:28:52, Info CBS Starting the TiWorker main loop.
2015-10-18 18:28:52, Info CBS TiWorker starts successfully.
2015-10-18 18:28:52, Info CBS Universal Time is: 2015-10-18 16:28:52.759
2015-10-18 18:28:52, Info CBS Loaded Servicing Stack v6.2.9200.16683 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16683_none_62280e15510f8e79\cbscore.dll
2015-10-18 18:28:52, Info CSI 00000001@2015/10/18:16:28:52.759 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fe14556229 @0x7fe16799806 @0x7fe16754da4 @0x7f65f34d1df @0x7f65f34d95c @0x7fe1fa61d35)
2015-10-18 18:28:52, Info CSI 00000002@2015/10/18:16:28:52.759 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fe14556229 @0x7fe167f5f64 @0x7fe167b76e1 @0x7fe16754f17 @0x7f65f34d1df @0x7f65f34d95c)
2015-10-18 18:28:52, Info CBS SQM: Initializing online with Windows opt-in: True
2015-10-18 18:28:52, Info CBS SQM: Cleaning up report files older than 10 days.
2015-10-18 18:28:52, Info CBS SQM: Requesting upload of all unsent reports.
2015-10-18 18:28:52, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:28:52, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:28:52, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6 [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:28:52, Info CBS SQM: Failed to start always sample upload. [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:28:52, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:28:52, Info CBS SQM: Upload requested for report: CBSScavengeStarvationSession, session id: 101457978, sample type: Standard
2015-10-18 18:28:52, Info CBS SQM: Warning: Failed to get machine name. The data won't be available. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-10-18 18:28:52, Info CBS SQM: Warning: Failed to get domain name. The data won't be available. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-10-18 18:28:52, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\CBSScavengeStarvationSession_*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:28:52, Info CBS SQM: Failed to start upload. [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:28:52, Info CBS SQM: Failed to request upload for scavenging starvation report. [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:28:52, Info CBS Failed to send SQM report on scavenging starvation. Continuing... [HRESULT = 0x80004005 - E_FAIL]
2015-10-18 18:28:52, Info CBS NonStart: Set pending store consistency check.
2015-10-18 18:28:52, Info CBS Session: 30476738_328991535 initialized by client WindowsUpdateAgent.
2015-10-18 18:28:52, Info CBS Appl: detect Parent, Package: Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:28:52, Info CBS Appl: detectParent: package: Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, parent found: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, state: Installed
2015-10-18 18:28:52, Info CBS Appl: detect Parent, Package: Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, disposition state from detectParent: Installed
2015-10-18 18:28:52, Info CBS Appl: Evaluating package applicability for package Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, applicable state: Installed
2015-10-18 18:28:52, Info CBS Appl: detect Parent, Package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-ServerCore-FullServer-ExtraFoundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:28:52, Info CBS Appl: detectParent: package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, no parent found, go absent
2015-10-18 18:28:52, Info CBS Appl: detect Parent, Package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-Embedded-UpdateClient-Package~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:28:52, Info CBS Appl: detectParent: package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, no parent found, go absent
2015-10-18 18:28:52, Info CBS Appl: detect Parent, Package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:28:52, Info CBS Appl: detectParent: package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, parent found: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, state: Installed
2015-10-18 18:28:52, Info CBS Appl: detect Parent, Package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, disposition state from detectParent: Installed
2015-10-18 18:28:52, Info CBS Appl: Evaluating package applicability for package Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, applicable state: Installed
2015-10-18 18:28:52, Info CBS Appl: detect Parent, Package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-ServerCore-FullServer-ExtraFoundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:28:52, Info CBS Appl: detectParent: package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, no parent found, go absent
2015-10-18 18:28:52, Info CBS Appl: detect Parent, Package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, Parent: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2015-10-18 18:28:52, Info CBS Appl: detectParent: package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, parent found: Microsoft-Windows-SKU-Foundation-Package-enduser~31bf3856ad364e35~amd64~~6.2.9200.16384, state: Installed
2015-10-18 18:28:52, Info CBS Appl: detect Parent, Package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, disposition state from detectParent: Installed
2015-10-18 18:28:52, Info CBS Appl: Evaluating package applicability for package Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, applicable state: Installed
2015-10-18 18:28:52, Info CBS Failed to load the COMPONENTS hive from 'C:\Windows\System32\config\COMPONENTS' into registry key 'HKLM\COMPONENTS'. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to load component store [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to get CSI store. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to get CSI Store. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to get CSI store. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to get inventory [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to load current component state [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to find or add the component family [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to evaluate self update [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to evaluate non detect parent update [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to evaluate non parent [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS failed to evaluate single applicability [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to evaluate applicability [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to get applicability on updates [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Error CBS Failed to call external evaluate applicability on package: Package_1_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, Update: 2887537-1_neutral_LDR [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to evaluate external applicability for package update: 2887537-5_neutral_PACKAGE [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Error CBS Failed to call external evaluate applicability on package: Package_for_KB2887537_RTM~31bf3856ad364e35~amd64~~6.2.1.6, Update: 2887537-5_neutral_PACKAGE [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to evaluate external applicability for package update: 2887537-7_neutral_PACKAGE [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Error CBS Failed to call external evaluate applicability on package: Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6, Update: 2887537-7_neutral_PACKAGE [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-10-18 18:28:52, Info CBS Failed to call EvaluateApplicability on internal CBS package. [HRESULT = 0x800703f1]
2015-10-18 18:30:52, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2015-10-18 18:30:52, Info CBS TiWorker signaled for shutdown, going to exit.
2015-10-18 18:30:52, Info CBS Ending the TiWorker main loop.
2015-10-18 18:30:52, Info CBS Starting TiWorker finalization.
2015-10-18 18:30:52, Info CBS Ending the TrustedInstaller main loop.
2015-10-18 18:30:52, Info CBS Starting TrustedInstaller finalization.
2015-10-18 18:30:52, Info CBS Ending TrustedInstaller finalization.
2015-10-18 18:30:52, Info CBS Ending TiWorker finalization.
 
It seems like your COMPONENTS Hive is corrupt and can't be loaded. I'll need to take a look at it.

88fYBWt.png
Retrieving the COMPONENTS Hive
Follow the instructions below to retrieve your COMPONENTS Hive and send me it.
  • Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder;
  • In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop;
    Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know.
  • Right-click on it, and select Send to... and choose Compressed (zipped) folder;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
 
<iframe src="https://onedrive.live.com/embed?cid=39BB6C3C78434285&resid=39BB6C3C78434285%2114225&authkey=ACHFike3OlEmu3Q" width="98" height="120" frameborder="0" scrolling="no"></iframe>
 
I need a file named COMPONENTS, not COMPONENTS.log. The COMPONENTS file have no extension :)

yAWcuNO.png
 
<iframe src="https://onedrive.live.com/embed?cid=39BB6C3C78434285&resid=39BB6C3C78434285%2114226&authkey=AH1UsAMXic9yIeE" width="98" height="120" frameborder="0" scrolling="no"></iframe>
 
You're lucky, I managed to load your hive on my Windows 7 VM so we can swap your current corrupt one for the one I loaded and unloaded :)

88fYBWt.png
Replacing the COMPONENTS Hive
Follow the instructions below to replace the COMPONENTS Hive.
  • Download the attached COMPONENTS.zip file, and save it on your Desktop;
  • Right-click on it, and select Extract all.... Once done, the folder with the COMPONENTS file will open. This will be your new COMPONENTS Hive.
  • Navigate to the C:\Windows\System32\config folder;
  • In it, find the COMPONENTS file and rename it to COMPONENTS_bak;
    Note: If you receive a message saying that the file is in use, restart your computer and try again.
  • Once done, copy the new COMPONENTS file I sent you in the C;\Windows\System32\config folder;
COMPONENTS.zip
 
Alright, let's try a SFC scan again, and I need you to upload the full CBS.log at the end, not copy/paste it here please :)

EndqYRa.png
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code: 
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code: 
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
 
<iframe src="https://onedrive.live.com/embed?cid=39BB6C3C78434285&resid=39BB6C3C78434285%2114238&authkey=APpfsyMnda1kqPY" width="98" height="120" frameborder="0" scrolling="no"></iframe>

btw you have been extremely helpful :D
 
Alright follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
oh hey i am able to search for new updates now .is it advice able to start downloading them?
 
Do not search for updates yet, just in case :) I want to make sure that SFC and DISM return clean logs before. Also, can you run SFCFix again then? If you do not see a file, go in the Windows Explorer and go in your Desktop folder directly:
Code: 
C:\Users\$USERNAME\Desktop
Then look for it there.
 
When SFCFix open (after you drop the SFCFix.zip file on it), do you see the command prompt open and some sort of progress or not?
 
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