[SOLVED] Update error 0x800703f1; sfc, dism, and ComponentsScanner report no errors Server 2019

[sogeking]

Can someone help me? I'm having trouble updating a server; it runs the package installation, but upon restarting, it gets stuck at 7% and then rolls back. I've checked the DISM SFC and Component Scanner, but there were no errors detected.

 

[Maxstar]

Hi and welcome to Sysnative,

Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download DRIVERS.ZIP and save to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the DRIVERS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
   Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

Afterwards reboot the server and attempt to update again. If it fails attach a new copy of the CBS logs.

 

[sogeking]

Thank you for the quick response; unfortunately, I encountered the same error. Attached is the file

 

[Maxstar]

2024-02-06 10:11:51, Error                 CBS    Startup: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]

Upload the setupapi.dev.log file

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file setupapi.dev.zip in your next reply.

 

[sogeking]

Attached File

 

[Maxstar]

Please do the following to perform a FileScan.

Download

SFCFix and save it to your desktop.

• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[sogeking]

File Attached

 

[Maxstar]

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow

 

[sogeking]

Hello and sorry for the delay, I was proceeding with the attempts. After the procedure was completed, the system update froze at 100%. Since it's a virtual machine, I can revert to the checkpoint, but I thought it was appropriate to send the log.

 

[Maxstar]

Hi,

How long is it stuck at 100%, and was this before of after a reboot to complete the installation?

 

[sogeking]

The system restarted normally at 30%, but it has been stuck at 100% for about an hour and a half.

 

[Maxstar]

Okay, then I would suggest to wait a bit longer. Sometimes it could take several hours to complete the update.

 

[sogeking]

After 5 hours of updating, it restarted; however, now another error appeared, 0x800f0920. Attached CBS.log

 

[Maxstar]

Please attach all the CBS_persist logs as well.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

 

[sogeking]

CBS.zip

Link to file

 

[Maxstar]

2024-02-07 12:51:44, Error                 CBS    Startup: A possible hang was detected on the last boot. [HRESULT = 0x800f0920 - CBS_E_HANG_DETECTED]

Please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /AnalyzeComponentStore

 

[sogeking]

"Hello, after a new attempt using the command 'Dism /Online /Cleanup-Image /AnalyzeComponentStore,' the error persisted. So, I ran the command 'Dism /Online /Cleanup-Image /StartComponentCleanup,' and after completion, the server finally updated. Interestingly, it didn't restart; it just showed 'verifying,' and the update appeared. Thank you very, very much for all your attention and support!"

 

[Maxstar]

Hi,

You're welcome! Using the /StartComponentCleanup switch with DISM would be the next step, however, I wanted to see the result and the number of Reclaimable Packages.