[SOLVED] Update 2018-05 KB4103718 failed to install on two computers win 7, x86

[McClane]

Hy Mr. SoftwareManiac, will you please help me with these 2 computers, with this failed update.

Thank you.

 

[Sysnative Windows Update]

Hi! Certainly. Please upload the COMPONENTS hives from both machines and clearly mark them so I know which is which.

 

[McClane]

https://we.tl/jqT5sUj5k3

Hope it is what you ask...

gby

 

[Sysnative Windows Update]

Both system require the same fix:

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows6.1-KB4019264-x86.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB4019264-x86.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

 

[McClane]

Thank you so much. Its enough to find only one "maniac", in your problem, on the whole Internet. Are you old?

thanks again.

 

[Sysnative Windows Update]

I'm 23 years young. :grin1:

Glad to have helped!