Hi,
We recently installed a brand new VM with Windows Server 2022. The machine will be functioning as print server but while setting up the printers on this device, I ran into an issue. Every time I try to install a printer driver, it will show me the list of printer Windows was able to find. Historically I would use Windows Update to populate this list with more printer drivers of which we can usually choose the correct one. On this machine, which has litteraly had no configuration other than being added to the domain and some features installed, it is impossible to use this function as it states: "Windows was unable to get a list of devices from Windows Update. Please try again later."
Now I know that we can manually grab all the drivers and install them without using the Windows update feature, but my fear is that this is just a sign of more issues to come regarding Windows Update. Why would it not be able to detect any printer driver options if it was able to correctly communicate with Windows Update?
Other machines in the same domain and same network are able to use this feature without any issues, yet this brand new VM is not able to...
I have added the WindowsUpdate.log, CBS.log and DISM.log in attachment.
Thank you in advance and kind regards,
Ben
We recently installed a brand new VM with Windows Server 2022. The machine will be functioning as print server but while setting up the printers on this device, I ran into an issue. Every time I try to install a printer driver, it will show me the list of printer Windows was able to find. Historically I would use Windows Update to populate this list with more printer drivers of which we can usually choose the correct one. On this machine, which has litteraly had no configuration other than being added to the domain and some features installed, it is impossible to use this function as it states: "Windows was unable to get a list of devices from Windows Update. Please try again later."
Now I know that we can manually grab all the drivers and install them without using the Windows update feature, but my fear is that this is just a sign of more issues to come regarding Windows Update. Why would it not be able to detect any printer driver options if it was able to correctly communicate with Windows Update?
Other machines in the same domain and same network are able to use this feature without any issues, yet this brand new VM is not able to...
I have added the WindowsUpdate.log, CBS.log and DISM.log in attachment.
Thank you in advance and kind regards,
Ben