Unable to update to Windows 10

tling · Dec 3, 2015

In attempts to update to Windows 10, it does not seem to proceed forward past "Searching for updates". It has been attempting the search for hours. Is this normal or does it indicate something is wrong?

Aura · Dec 5, 2015

Hi again tling :)

Did you try upgrading using the Media Creation Tool instead?

https://www.microsoft.com/en-ca/software-download/windows10

tling · Dec 5, 2015

Hi Aura! Looks like you're my personal analyst! So this is the same computer we've been working on with the updates. And yes I have used the Media Creation Tool. I just ran it today and it's been going again for about three hours still trying to check for updates.

Aura · Dec 6, 2015

Do you have Windows 7 or Windows 8/8.1?

tling · Dec 6, 2015

Windows 7 SP1 Home Premium

Aura · Dec 6, 2015

Did you try using the Media Creation Tool to download the .iso, mount it and then launch the setup.exe in it?

Search

Search

Unable to update to Windows 10

tling

Member

Aura

Sysnative Staff, Security Analyst

tling

Member

Aura

Sysnative Staff, Security Analyst

tling

Member

Aura

Sysnative Staff, Security Analyst