[SOLVED] Unable to perform Windows 7 Updates

[tling]

I am unable to perform security updates on one of my PCs with Windows 7 professional. I have ran the SFCFix and below is the logfile of the outcome. For some reason, I am unable to upload the zipped CBS file. I can see it uploading but when it reaches 99%, it disappears and nothing appears to be uploaded. I have tried multiple times to upload the file and still nothing.


SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-27 08:19:45.435
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 18
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-10-27 08:25:43.563
----------------------EOF-----------------------

 

[Snickers]

Hi tling & welcome to the fourm.
Please follow Windows Update Forum Posting Instructions.
SURT detected corruptions: 18

 

[BrianDrab]

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

 

[tling]

Hi Brian,

Thank you for the response. Yes, that is fine. As long as their is some type of solution to the issue here.

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

 

[LiquidTension]

Hello,

Please do the following:

System Update Readiness Tool (SURT) Scan

• Download and run the latest version of SURT.
• Click Yes when prompted to install. Installation can take ~15 minutes. Please do not cancel.
• Upon completion (when Installation Complete appears), copy the contents of the SURT log found atC:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.
• Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

 

[tling]

Hi LiquidTension,

So i installed the latest version of SURT. I do not see any files by the name of CehckSUR.log but there are text documents named CheckSUR.

 

[LiquidTension]

Hello,

Yes, you attached the correct file. :dsmile: Thank you.

Please do the following:

System Update Readiness Tool (SURT) Package Replacement

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

• Download View attachment Packs.zip and save this file to your Desktop.
• Right-click the file and click Extract All....
• Place a checkmark next to Show extracted files when complete and click Extract.
• A window will open showing one folder: Packages.
• Open the Packages folder and copy the files into the following folder:
  
  C:\Windows\Temp\CheckSur\Servicing\Packages
  
  
• Re-run the System Update Readiness Tool (SURT) as you did before.
• Upon completion, copy the contents of the SURT log found at C:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.

 

[tling]

Hi,

Looks like it is fixed now. Attached are the CheckSUR.log files.

Hello,

Yes, you attached the correct file. :dsmile: Thank you.

Please do the following:

System Update Readiness Tool (SURT) Package Replacement

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

• Download View attachment 17230 and save this file to your Desktop.
• Right-click the file and click Extract All....
• Place a checkmark next to Show extracted files when complete and click Extract.
• A window will open showing one folder: Packages.
• Open the Packages folder and copy the files into the following folder:
  
  C:\Windows\Temp\CheckSur\Servicing\Packages
  
  
• Re-run the System Update Readiness Tool (SURT) as you did before.
• Upon completion, copy the contents of the SURT log found at C:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.

 

[LiquidTension]

Hi tling,

Let's double-check SFC reports no issues:

SFC /Scannow

• Press the Windows Key
  
  + r on your keyboard at the same time. Type Notepad and click OK.
• Copy the three bold lines below and paste into the Notepad document:
  
  sfc /scannow
  timeout /t 120 /nobreak
  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
  del %0
  
  
• Click Format. Ensure Wordwrap is unchecked.
• Click File, Save As and name the file sfcscannow.bat.
• Select All Files as the Save as type. Save the file to your Desktop.
• Locate sfcscannow.bat
  
  on your Desktop. Right-click the file and click
  
  Run as administrator.
• Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
• Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.