[SOLVED] Unable to perform Windows 7 updated - code 800B0001

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Picuic

Member
Joined
Sep 14, 2014
Posts
7
Hello,

First time posting, I hope I won't make any mistakes.

I've recently installed Windows 7 Ultimate on a newly bought HDD and I'm unable to perform updates.

I've seen in a similar thread that the fix for that particular problem should not be applied to any other problems, so I'm posting my own log file (please find it attached).

I'd greatly appreciate any help for this.

Thanks in advance!
 

Attachments

Hello Picuic and welcome to Sysnative :)

There a couple of corrupt files there, lets get them fixed up.

Code: 
 Found 18 errors
  CSI Manifest All Zeros Total count: 6
  CBS MUM Corrupt Total count: 6
  CBS Catalog Corrupt Total count: 6

SURT Package replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Click Here to download Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests
  6. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages
  7. Run the System Update Readiness Tool (SURT) again.
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.log
    C:\Windows\Logs\CBS\CheckSUR.persist.log
 
Go The Power said:
Hello Picuic and welcome to Sysnative :)

There a couple of corrupt files there, lets get them fixed up.

Code: 
 Found 18 errors
  CSI Manifest All Zeros Total count: 6
  CBS MUM Corrupt Total count: 6
  CBS Catalog Corrupt Total count: 6

SURT Package replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Click Here to download Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Winsxs\Manifests
  6. Open the Packages folder and copy the files into the following folder (if there are any files)

    C:\Windows\Temp\CheckSur\Servicing\Packages
  7. Run the System Update Readiness Tool (SURT) again.
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.log
    C:\Windows\Logs\CBS\CheckSUR.persist.log
Click to expand...

Hello,

Many thanks for the response. Unfortunately, the link you've provided does not work, the following page is opened: http://%3Cu%3E%3Cb%3E%3Cfont%20color%3D%22/#0000FF">Here</font></b></u>

I'm looking forward to a new download link.

Thanks again for your help!

Regards,
Picuic
 
Hello,

Please find attached the required logs (copied after installing the SURT).

Note that the issue is still present, I'm still unable to perform updates.

Thanks,
Picuic
 

Attachments

Hello Picuic,

That looks a lot better now, no more file corruptions are detected.

Code: 
Found 12 errors
 Fixed 12 errors

Can you try windows updates again please?

Alex
 
Go The Power said:
Hello Picuic,

That looks a lot better now, no more file corruptions are detected.

Code: 
Found 12 errors
 Fixed 12 errors

Can you try windows updates again please?

Alex
Click to expand...

Hello Alex,

Thanks for the reply.

Unfortunately, the updates are still not working, the same problem persists.

Any other ideas?

Thanks again for your help.

Dragos
 
Hello Dragos,

Let's give this a shot now.

Software Distribution rename

  • Click Start -> Type in CMD in the search -> Right click on cmd.exe and choose Run as Administrator
  • Entre in the following commands:
    net stop wuauserv
    ren %SystemRoot%\SoftwareDistribution\Download DL.bak
    ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
    net start wuauserv

Once completed please try and run windows update again.
 
Go The Power said:
Hello Dragos,

Let's give this a shot now.

Software Distribution rename

  • Click Start -> Type in CMD in the search -> Right click on cmd.exe and choose Run as Administrator
  • Entre in the following commands:
    net stop wuauserv
    ren %SystemRoot%\SoftwareDistribution\Download DL.bak
    ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
    net start wuauserv

Once completed please try and run windows update again.
Click to expand...

Hello again,

I just performed the steps (made sure to replace %SystemRoot% with C:\Windows) and tried to update, but it still doesn't work.

As a side note, there were no messages displayed when running the 2nd and 3rd commands (is that normal?). I also restarted the PC after completing the steps.

Thanks,
Dragos
 
Hello Dragos,

I just performed the steps (made sure to replace %SystemRoot% with C:\Windows) and tried to update, but it still doesn't work.

As a side note, there were no messages displayed when running the 2nd and 3rd commands (is that normal?). I also restarted the PC after completing the steps.
Click to expand...

The System automatically changes %systemroot% to C:\Windows, it s a pre-set environmental variable. It is normal for no messages to appear after renaming the folder

What we will do now is please run Windows Update's again (They will most likely fail, but I want to get some exact error messages)

Once the updates have been attempted to be ran please do the following.


Windows Update log

  1. Click on the Start button. Inside the search box enter in the following command and press Enter.
    cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
  2. Please go to your desktop and upload WindowsUpdate.txtto OneDrive or Dropbox and provide the link back here.
 
Last edited:
Picuic said:
Hello,

Here's the requested link: https://www.dropbox.com/s/ybep3aw2v67ujms/WindowsUpdate.txt?dl=0

Please let me know if you need any other details.

Thanks,
Dragos
Click to expand...

Hello again,

Somehow (aliens, maybe) I managed to fix the problem - I "searched for updated" until it told me that I have to shut down my PC and install updates, did that and after it was finished, I was able to automatically download and install the rest of them.

Thanks so much for all the help, I couldn't have done it without your help!

Best wishes,
Dragos
 
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