Unable to install Monthly Rollup- KB5030269 update in Windows Server 2012 R2

[gsharma]

Hi ,

I am unable to install Monthly Rollup- KB5030269 update in Windows Server 2012 R2, it says "update is not applicable to your computer"
in CBS logs , i see there are some error related to winsxs, i have attached latest cbs logs .

Also i am unable to run DISM command , it gives below error right after executing restore or any command

DISM Error :

Deployment Image Servicing and Management tool
Version: 6.3.9600.19408


Error: 1812

An initialization error occurred.
For more information, review the log file.

 

[PeterJ]

Hello and welcome,

Run ComponentsScanner:

• Download
  
  ComponentsScanner and save it on your desktop.
  64bit: https://sysnative.com/apps/componentscollector/ComponentsScanner.exe
  32bit: https://sysnative.com/apps/componentscollector/ComponentsScanner32.exe
• Double-click ComponentsScanner.exe and click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions. If prompted to perform any repairs, press Y to agree.
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Attach that file to your next reply.

 

[gsharma]

Please find the attached scan report as well as screenshot. Thanks.

 

[PeterJ]

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.

---

Option#2 (only if you are unable to follow the previous instructions)

• Please download the Freeware RegBak from here: Acelogix Software - Download products
  You will find it at the bottom of the page that the link brings you to.
• Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
• Click the New Backup button. Accept the defaults and simply click Start.
• When it says Finished successfully, click the Close button.
• This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
• This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
• Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
• Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
• Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
• You can close any open windows you have as well as the RegBak program now.

 

[gsharma]

Please find the below uploaded file components.zip link.

COMPONENTS.zip

The link says "Your account is not premium. Your files will expire after a while" Thanks.

 

[PeterJ]

Remove Update Manually

1. Click on the Start button and in the search box, type Command Prompt.
2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following command into it, then press enter.
   wusa /uninstall /KB:5026415
   
4. Let me know if it says it was successful or if there are any errors.

 

[gsharma]

this update is not installed , please find the attached snap

 

[PeterJ]

FRST Registry Search

1. Click the Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog.
   Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
5. Download the Farbar Recovery Scan Tool and save it to your Desktop:
   64-bit: Downloading Farbar Recovery Scan Tool
   Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
   
6. Right-click on the file FRST64.exe and choose Run as administrator.
7. Copy and paste KB5026415 into the Search box and click the Search Registry button.
8. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
9. You may close any remaining open windows now.

 

[gsharma]

Please find the attached result

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._26ed788220d49ad631f8051fc8059bdeb5164d49.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows8.1-kb5026415-x64_26ed788220d49ad631f8051fc8059bdeb5164d49.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb5026415-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[gsharma]

Hi,

Getting DISM error while running the 2nd command , fixlog and error snap attached, Thanks.

 

[gsharma]

Please find the attached latest DISM log as well

 

[PeterJ]

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
6. Note: Send the file Fixlog.txt in a private message as it contains sensitive information!

 

[gsharma]

Fixlog sent in private massage

 

[PeterJ]

Thanks.

DISM /RestoreHealth Scan

1. Right-click the Start button and select Command Prompt (Administrator)
2. If you get a popup about UserAccountControl, allow the program to run.
3. When command prompt opens, copy and paste the following commands into it, press enter after each.
   

   Dism /Online /Cleanup-Image /RestoreHealth

   Wait for this to finish before you continue
   
   

   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
   Note: if the file is too big to upload to your next post please upload via a service such as Gofile or WeTransfer and just provide the download link.

 

[gsharma]

Hi,

Getting DISM error - 1812 while running the cmd, please find the error snap and DISM log.

 

[PeterJ]

Please attach a copy of the file cbs.log.