Unable to install KB3191566 on server 2008R2

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surgeofcrak

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Jan 15, 2021
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hello all, apologies for this post, i know this question has most likely been asked but the fix seems to be different every go around. Ultimately i am unable to install this KB, tried everything i could think of an even tried DISM to install the cab but cant seem to get it, i did try running FRST with the kb name in the search field but all I get is a blank search reg file with no results.

link to cbs file is below
CBS.log (236.68MB) - SendSpace.com
 
Hi Welcome to Sysnative,

Install Update using Dism
  1. Please download KB4034664 save the file to c:\windows\temp
  2. change the name of the update file to a smaller name Windows6.1-KB4034664-x64.msu
    (keep the extension .msu in the end of the file name in case its visible if not ignore that)
  3. open the Command Prompt as Administrator (Tutorial)
  4. type or Copy & Paste the following commands line by line:

    cd /d c:\windows\temp
    expand Windows6.1-KB4034664-x64.msu -f:* C:\windows\temp
    DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\Windows6.1-KB4034664-x64.cab
  5. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  6. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  7. Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied.
  8. Paste (Ctrl+V) it into your next post please.

Note: If DISM fails please attach the CBS.log
 
hello, i tried running the kb after your instrcutions (instructions went through with no issues) but still unable to, new cbs file attached
1610740399368.png
 

Attachments

System Update Readiness Tool (SUR)
  • Download the System Update Readiness Tool (x64) and save it to some place, its a big download and eventually we need to run it several times, please keep the file
  • Run the tool. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running
  • Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log


Note: If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, OneDrive or upload to SendSpace and just provide the link for the file here.[/B]
 
SleepyDude said:
System Update Readiness Tool (SUR)
  • Download the System Update Readiness Tool (x64) and save it to some place, its a big download and eventually we need to run it several times, please keep the file
  • Run the tool. Its like an Update but it can take a long time to do the work. You will get an Installation Complete screen when it's done running
  • Please attach to your post the log from the following location: C:\Windows\Logs\CBS\CheckSUR.log


Note: If the file is too big please Zip it and upload the ZIP file to a service like Dropbox, Google Drive, OneDrive or upload to SendSpace and just provide the link for the file here.[/B]
Click to expand...

checksur.log is pretty blank, this is all thats in it

Code: 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2021-01-15 21:04

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 709
 No errors detected
(w)    Unable to get system disk properties    0x0000045D    IOCTL_STORAGE_QUERY_PROPERTY    Disk Cache
 
Hi,

Download the Windows Management Framework 5.1 from this link Download Windows Management Framework 5.1 from Official Microsoft Download Center select the version that match your Operating System
Extract the ZIP and try to install by running the Install-WMF5.1.ps1 file inside, the script will check the system for compatibility and requirements for WMF 5.1.

If the installation fails during the Win7AndW2K8R2-KB3191566-x64.msu installation collect the new CBS.log immediately after the error.
 
SleepyDude said:
Hi,

Download the Windows Management Framework 5.1 from this link Download Windows Management Framework 5.1 from Official Microsoft Download Center select the version that match your Operating System
Extract the ZIP and try to install by running the Install-WMF5.1.ps1 file inside, the script will check the system for compatibility and requirements for WMF 5.1.

If the installation fails during the Win7AndW2K8R2-KB3191566-x64.msu installation collect the new CBS.log immediately after the error.
Click to expand...
apologies for the delay, installation failed again, link to new cbs

CBS.log
 
Hi,

Install Update using Dism
  1. Please download KB4038777 save the file to c:\windows\temp
  2. change the name of the update file to a smaller name Windows6.1-KB4038777-x64.msu
    (keep the extension .msu in the end of the file name in case its visible if not ignore that)
  3. open the Command Prompt as Administrator (Tutorial)
  4. type or Copy & Paste the following commands line by line:

    cd /d c:\windows\temp
    expand Windows6.1-KB4038777-x64.msu -f:* C:\windows\temp
    DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\Windows6.1-KB4038777-x64.cab
  5. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  6. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  7. Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied.
  8. Paste (Ctrl+V) it into your next post please.

Note: If DISM fails please attach the CBS.log
 
SleepyDude said:
Hi,

Install Update using Dism
  1. Please download KB4038777 save the file to c:\windows\temp
  2. change the name of the update file to a smaller name Windows6.1-KB4038777-x64.msu
    (keep the extension .msu in the end of the file name in case its visible if not ignore that)
  3. open the Command Prompt as Administrator (Tutorial)
  4. type or Copy & Paste the following commands line by line:

    cd /d c:\windows\temp
    expand Windows6.1-KB4038777-x64.msu -f:* C:\windows\temp
    DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\Windows6.1-KB4038777-x64.cab
  5. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  6. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  7. Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied.
  8. Paste (Ctrl+V) it into your next post please.

Note: If DISM fails please attach the CBS.log
Click to expand...
hi SleepyDude, thanks for continuing to look at this with me, the kb u mentioned installed successfully, rebooted but the Install-WMF5.1.ps1 still fails, new cbs log below

CBS.log
 
Hi,

For any particular reason you need 2017-09 Preview of Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4038803) installed?

If not try to remove it.

Uninstall Update Manually

- open the Command Prompt as Administrator (Tutorial)
- type or Copy & Paste the following: wusa /uninstall /KB:4038803
- confirm that you want to uninstall the update

If the result is some error like Update isn't installed, error during the uninstall, etc. execute the following steps:


Search with Farbar Recovery Scan Tool (FRST)
  • Download FRST or FRST x64 and save it to the Desktop.
    (Please pick the version that matches your operating system's bit type. If you don't know which version matches your system, try FRST if it say that is not compatible with your OS you have to use FRST64)
  • open the Command Prompt as Administrator (Tutorial)
  • type the command:
    dism /online /Get-FeatureInfo /FeatureName:TFTP|find "."
    Click to expand...
  • wait for the command to finish with "The operation completed successfully" or equivalent
  • close the window "Administrator: Command Prompt"
  • Execute FRST/FRST64 right click on the icon
    FRST.jpg
    and choose Run as Administrator. Make sure all other windows are closed.
    (When the Tool opens for the first time you must click Yes on the disclaimer.)
    FRST_SearchRegistry.png
  • On the Search box (1) type or Copy & Paste the following text:
    KB4038803
    Click to expand...
  • Press the Search Registry button.
  • Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
  • Please attach the log to your post.
 
SleepyDude said:
Hi,

For any particular reason you need 2017-09 Preview of Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4038803) installed?

If not try to remove it.

Uninstall Update Manually

- open the Command Prompt as Administrator (Tutorial)
- type or Copy & Paste the following: wusa /uninstall /KB:4038803
- confirm that you want to uninstall the update

If the result is some error like Update isn't installed, error during the uninstall, etc. execute the following steps:


Search with Farbar Recovery Scan Tool (FRST)
  • Download FRST or FRST x64 and save it to the Desktop.
    (Please pick the version that matches your operating system's bit type. If you don't know which version matches your system, try FRST if it say that is not compatible with your OS you have to use FRST64)
  • open the Command Prompt as Administrator (Tutorial)
  • type the command:
  • wait for the command to finish with "The operation completed successfully" or equivalent
  • close the window "Administrator: Command Prompt"
  • Execute FRST/FRST64 right click on the icon
    FRST.jpg
    and choose Run as Administrator. Make sure all other windows are closed.
    (When the Tool opens for the first time you must click Yes on the disclaimer.)
    FRST_SearchRegistry.png
  • On the Search box (1) type or Copy & Paste the following text:
  • Press the Search Registry button.
  • Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
  • Please attach the log to your post.
Click to expand...
when trying to remove the that update via command line there is no error but it also says its not installed, according to FRST however its in the registry, searchreg attached
 

Attachments

Please don't Quote my post simply add your reply.

Retrieve the Components Hive
  1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file
  2. Please copy the COMPONENTS file to your desktop
    Note: If you receive an error that this file is in-use, simply reboot your computer and try again
  3. Right-click on this file on your Desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your Desktop
  4. If file will is too large to upload to the forum please share the file using a service like Dropbox, OneDrive, Google Drive, or upload to www.sendspace.com and just provide the link for the file here
 
Farbar Recovery Scan Fix

!!! WARNING !!! The following fix is only relevant for this system and no other, running the script on another computer will not work and may cause problems...

  • Download the file attached and save it to the Desktop as fixlist.txt
    (It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work!)
  • Execute FRST/FRST64 right click on the icon
    FRST.gif
    and choose Run as Administrator. Make sure all other windows are closed.
    FRST_Fix.png
  • Press the Fix button just once and Wait. After the fix the system needs to restart if the tool does not request it please Restart the computer.
  • The tool will make a log (Fixlog.txt) on the same location as FRST/FRST64 please post it in your next reply.
 

Attachments

Hi,

Retry the Install-WMF5.1.ps1 and collect the new CBS.log if the install fails.
 
Install Update using Dism
  1. Please download KB4041681 save the file to c:\windows\temp
  2. change the name of the update file to a smaller name Windows6.1-KB4041681-x64.msu
    (keep the extension .msu in the end of the file name in case its visible if not ignore that)
  3. open the Command Prompt as Administrator (Tutorial)
  4. type or Copy & Paste the following commands line by line:

    cd /d c:\windows\temp
    expand Windows6.1-KB4041681-x64.msu -f:* C:\windows\temp
    DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\Windows6.1-KB4041681-x64.cab
  5. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  6. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  7. Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied.
  8. Paste (Ctrl+V) it into your next post please.

Note: If DISM fails please attach the CBS.log
 
For the future posts please compress the log file to zip because it will result in an much smaller download.

Install Update using Dism
  1. Please download KB4048957 save the file to c:\windows\temp
  2. change the name of the update file to a smaller name Windows6.1-KB4048957-x64.msu
    (keep the extension .msu in the end of the file name in case its visible if not ignore that)
  3. open the Command Prompt as Administrator (Tutorial)
  4. type or Copy & Paste the following commands line by line:

    cd /d c:\windows\temp
    expand Windows6.1-KB4048957-x64.msu -f:* C:\windows\temp
    DISM.exe /Online /Add-Package /PackagePath:C:\windows\temp\Windows6.1-KB4048957-x64.cab
  5. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  6. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  7. Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied.
  8. Paste (Ctrl+V) it into your next post please.

Note: If DISM fails please attach the CBS.log
 
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