[SOLVED] Unable to install Cumulative Updates since 2023-12 - Windows 10 22H2 (19045.3570)

DM-TGG · Jan 16, 2024

Hi,
Since December, I have been unable to install any cumulative updates, namely KB5033372 or the latest KB5034122; both have failed with 0x8007000d, even when "Installing" is at 100%. I have ran both SFC and DISM commands; results flick between finding either no issues at all or finding one issue, usually the following:

wow64_microsoft-onecore-c..experiencehost-user_31bf3856ad364e35_10.0.19041.3636_none_3beeb9b13bd205da

I have been able to use a donor PC's copy of the file to script SFCFix to fix this issue, and thus getting clean bills of health from both SFC and RestoreHealth, but I still get the same Windows Update error afterwards. All other updates have been installed without issue, it's just the Cumulatives that won't install.

Components Scanner used to also give a clean bill of health until I ran it again to generate the log for this post...

Any help would be very much appreciated.

Thanks :)

DM-TGG · Jan 28, 2024

Apologies for bumping/double posting, but I've been doing some analysis myself, and discovered that SFC, DISM, and Components Scanner only report errors after a failed update attempt.

I've provided a new "clean" set of CBS/Component Scanner logs below if it's of use to compare it against my earlier ones taken immediately after the failed update.

Thanks again :)

Maxstar · Jan 29, 2024

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

DM-TGG · Jan 29, 2024

Thanks. Please find attached below.

Maxstar · Jan 29, 2024

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

DM-TGG · Jan 29, 2024

Log attached. The DISM command completed successfully :)

Maxstar · Jan 29, 2024

Please attempt to update again. If it fails attach the new CBS logs to review.

DM-TGG · Jan 29, 2024

Failed again, here's the latest logs

Maxstar · Jan 29, 2024

It seems the latest CBS log is corrupted (Windows cannot complete the extraction), so please reboot the system and attach the logfiles again.

DM-TGG · Jan 29, 2024

Fresh copy attached

Maxstar · Jan 29, 2024

Thanks, please post also a new cop of the COMPONENTS hive to look at.

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

DM-TGG · Jan 29, 2024

No problem, please find attached

Maxstar · Jan 29, 2024

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.

Code:

dir /s /a %systemroot%\WinSxS\wow64_microsoft-windows-inputservice_31bf3856ad364e35_10.0.19041.3758_none_38cd157f23461ded > "%userprofile%\Desktop\Dirlist.txt"

DM-TGG · Jan 29, 2024

Unfortunately I can't get the command to execute successfully. Running it in an elevated CMD prompt produces a blank file, and doing the same in PowerShell gives this error:

Maxstar · Jan 29, 2024

Rich (BB code):

2024-01-29 17:18:07, Error                 CSI    00000360 (F) Hydration failed for component Microsoft-Windows-InputService, version 10.0.19041.3758, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} on file TextInputMethodFormatter.dll with NTSTATUS -1073283059. Matching Component = Microsoft-Windows-InputService, version 10.0.19041.3570, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}. FileHasForwardReverseDeltas  = false, GenerateReverseDelta = false[gle=0x80004005]
2024-01-29 17:18:07, Error                 CSI    00000361 (F) Matching binary TextInputMethodFormatter.dll missing for component Microsoft-Windows-InputService, version 10.0.19041.3758, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}[gle=0x80004005]
2024-01-29 17:18:07, Info                  CBS    Sending WER
2024-01-29 17:18:07, Error                 CSI    00000362@2024/1/29:17:18:07.719 (F) onecore\base\wcp\componentstore\storelayout.cpp(1703): Error 800f0984 [Warning,Facility=15 (0x000f),Code=2436 (0x0984)] originated in function ComponentStore::CRawStoreLayout::HydrateFile expression: ((SCODE) (((unsigned long)(1)<<31) | ((unsigned long)(15)<<16) | ((unsigned long)(0x984))) )
[gle=0x80004005]

Please do the following.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Right-click on the file FRST64.exe and choose Run as administrator.

Copy and paste the following (code) into the Search box and click the Search Files button.

Code:

TextInputMethodFormatter.dll

When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also.
Post the logfile Search.txt as attachment in your next reply.

DM-TGG · Jan 29, 2024

Search.txt attached

Maxstar · Jan 30, 2024

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the system and attempt to update. If it fails attach a new copy of the CBS logs.

DM-TGG · Jan 30, 2024

Failed again, attaching requested files

Maxstar · Jan 30, 2024

Unfortunately, the CBS.zip is corrupted again! I can't extract the CBS log (Windows cannot complete the extraction). So please reboot the system and attach a new copy of the CBS logs.

DM-TGG · Jan 30, 2024

My bad, does this one work?

[SOLVED] Unable to install Cumulative Updates since 2023-12 - Windows 10 22H2 (19045.3570)

Active member

Attachments

Active member

Attachments

Windows Update Moderator, Security Analyst

Active member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Active member

Attachments

Windows Update Moderator, Security Analyst

Active member

Attachments

Windows Update Moderator, Security Analyst

Active member

Attachments

Windows Update Moderator, Security Analyst

Active member

Attachments

Windows Update Moderator, Security Analyst

Active member

Windows Update Moderator, Security Analyst

Active member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Active member

Attachments

Windows Update Moderator, Security Analyst

Active member

Attachments