Unable to Install Cumulative Update(s) on Windows 10

S

saadn22

Member
Joined
Oct 21, 2018
Posts
7
I get this message:
Some update files are missing or have problems. We'll try to download the update again later.
Error code: (0x80073712)

When trying the command "Dism /Online /Cleanup-Image /RestoreHealth", I get:

C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth Deployment Image Servicing and Management tool
Version: 10.0.17134.1
Image Version: 10.0.17134.228 [===========================83.1%================ ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source | Microsoft Docs.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

The log is attached
 

Attachments

I just wanted a yes or no. :)

Since you are not sure, let's check:

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:



  • Download GSmartControl and save it on your Desktop;
  • Execute gsmartcontrol.exe; Let the install complete and launch the programme.
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
    info_failing.png
 
Here are the results:
"Test #","Type","Status","% Completed","Lifetime hours","LBA of the first error"
1,"Extended offline","Interrupted (host reset)","100%","2052","-"

The output file is attached (Results.txt)

And here is the screenshot of the Attributes tab

Screenshot (97).jpg
 

Attachments

Please do the following:


1. Point your mouse to the lower left corner of your screen and hover there until the Start Screen icon appears. Then move your mouse on to the Start Screen and right-click and choose Command Prompt (Admin).
2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow.
3. A command prompt window will open. Copy/Paste the following into the command-prompt and hit enter.
wmic qfe list brief /format:texttablewsys > "%USERPROFILE%\desktop\hotfix.txt"

4. After the command runs there will be a file on your desktop named hotfix.txt.
5. Please zip/attach this file.

Thank you.
 
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