[SOLVED] unable to install cumulative update on windows server 2019 standard

[Nitin Gupta]

I have tried all the possible ways available over the internet to fix the issue.
Steps followed:-
1. tried windows component reset.
2. Tried Sfc /scannow.
3. Tried DISM /Online /Cleanup-Image /RestoreHealth
4. Tried installing manually from Microsoft Catalog.

Attaching the CBS logs file as well for reference.
It will be very helpful if anyone can help me with this.

@Gary R , I have gone through the article "Problem installing Cumulative Updates on Server 2019" where you have provided the solution but you do mentioned that the solution is for the specific user/machine. Hence I would like your help on my issue.

 

[Nitin Gupta]

I am unable to upload the CBS log file as it's size is big.

 

[Nitin Gupta]

@Gary R Can you please help me on this.

 

[Nitin Gupta]

Can anyone please help me on this

 

[Maxstar]

Hi and welcome to Sysnative,

Please follow the Windows Update Forum Posting Instructions and provide the requested files in your next post

 

[Nitin Gupta]

I am unable to upload the files here as the size is too big

 

[Maxstar]

Please use a file sharing site like: WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free as mentioned in the Posting Instructions.

 

[Nitin Gupta]

Attaching ComponentsScanner result.
CBS.zip - Link of GoFile for CBS logs.

 

[Maxstar]

At WeTransfer press the button with the three dots and select the "transferlink option", upload the CBS file and post the generated link in your next post.

 

[Nitin Gupta]

Here is the link of CBS log file.

CBS Log

 

[Maxstar]

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Nitin Gupta]

Here is the link of the COMPONENTS file.

Link:- COMPONENTS

 

[Maxstar]

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs.

 

[Nitin Gupta]

Here is the outcome of SFCfix.

 

[Maxstar]

Great, the fix completed successfully. Let's hope the update will succeed as well.

 

[Nitin Gupta]

Updates are failed again. Attaching the latest CBS file and screenshot of error.

 

[Maxstar]

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs.

 

[Nitin Gupta]

Here is the output of new SFCFix.

 

[Maxstar]

Great, please post a new screenshot of the CMD after attempting to update and the CBS logs if it fails.

 

[Nitin Gupta]

It failed again. attached the screenshot of CMD and Link of CBS logs.
Link:- CBS (3).zip