[SOLVED] Unable to install Cumulative KB4489878

IvanG

IvanG

Active member
Joined
Mar 18, 2019
Posts
33
Hi,

I've been having windows update issues with this PC for a few months now (windows 7 64bit).
Certain updates won't install, then if they eventually succeed another update will fail.
Unable to install Cumulative KB4489878
The latest error codes given by windows update is 8024200D

I've tried a few of the methods suggested on the microsoft support site,
but none have worked.
Now hoping someone here can help please.

Here is the CheckSur and SFCFIX

ReainessTool Windows6.1-KB947821-v34-x64 was unable to fix it

Thanks

IvanG from italy
 

Attachments

Hello and welcome,

Follow the instructions below please.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Hello PeterJ

I did what you told me but still in error

Thanks for your help and tell me next step

Thanks

IvanG
 

Attachments

Your attachment CheckSUR.log is the same as in message #1.

Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 
Sorry. I make a mistake cause i keep it in a folder and then i attach the wrong file
 

Attachments

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 

Attachments

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

after update SURT still report few error.
i just wonder how u were able to reach so fast the proper manifest cat mum to pass it to your fix tool.
for exaple right now i can download KB3083710 and fix by myself all except
wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.23250_none_afb4a6741781333d.manifest
unable to find it on the net and unable to know the update containing it

sorry for my english

I forgot

Have a nice weekend

and many many thanks for all
 

Attachments

Here it is.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

Great.
Check Windows Update again and report the result.
If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
 
Hello I have same problem. I can't install KB4489878 on Windows Server 2008 R2 Standart X64
Error code is the same 8024200D . I am adding Checksur and sfcfix files. Thank you
 

Attachments

still a little error that cannot make another update, readiness Surt didnt show error report, SFC cannot complete properly, pc without
DVD
Forget to tell that CBS.LOG was over 1GB i delete all after stop WUAUSERV e BITS, after doing check again 450Mb, why so big?

Thanks

Ivan
 

Attachments

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

  • Download the file SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the
    myjIXnC.png
    SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Check Windows Update again and report the result.
If it fails, run sfc /scannow again and attach the zipped cbs.log to your next reply.
 
I did but still unable to update
I think something wrong in permission over Hive Components e sqm
in CBS
SQM: Failed to start upload with file pattern: C:\windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
Failed to unload the COMPONENTS hive. [HRESULT = 0x80070005 - E_ACCESSDENIED]

Hope that attached files will help you to understand the problem
 

Attachments

Attach the file C:\windows\Logs\CBS\CbsPersist_20190405083207.cab to your next reply.
 
hope this file will be ok cause after it i try many time check update so has different cbs persist

file too big sharing all directory content of CBS in the link
sysnative - Google Drive

have a nice weekend

Ivan
 
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