[SOLVED] Unable to install any CU since 2023-09 on Windows 10 22H2 (Build: 19045.3448) - 0x8024200B/0x800f0989 errors

[d2wud]

Hi,

Having problems updating to any Cumulative Update since the 2023-09 release was installed in September.
Have tried to manually install any of the October (KB5031356) > January (KB5034122) CU updates which all fail.

Other Windows Updates install successfully - such as Servicing Stack and Cumulative Updates for .NET Framework.

Windows Update History regularly shows 0x800f0989 error for the CU install attempts.
Windows Reliability Monitor Problem Details regularly show 0x8024200B error with the same CU install attempts.

Have tried a number of the suggested fixes:
SFC /Scannow
DISM commands
Renaming Software Distribution and catroot2 folder

All to no avail.


SFC /scannow returned:

Windows Resource Protection found corrupt files and successfully repaired them.

This was returned previous but made no difference on the subsequent CU install attempt after reboot.

DISM /online /cleanup-image /RestoreHealth returned:

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19045.3448

[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.

I've ran ComponentsScanner also which returned no error/corruptions.

I've zipped up the CBS folder along with the ComponentsScanner.txt which have been attached to this thread.

Hope you can help find out what's causing this issue - it's been driving me crazy.

Many thanks

 

[d2wud]

bump

Noticed I put Windows 11 in the thread title - meant to put Windows 10. Don't see a way to change, unfortunately.

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[d2wud]

Thanks

SFCFix.txt has been attached, and logs show "Successfully processed all directives".


DISM /online /cleanup-image /RestoreHealth was also ran and completed successfully without errors.

C:\WINDOWS\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19045.3448

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

I'll re-attempt the 2024-01 CU install now.

 

[Maxstar]

Great, let me know the result after updating. If it fails attach a new copy of the CBS logs.

 

[d2wud]

Thank you so so much, the latest CU has installed successfully.

Just trying to understand what was done via the SFCFix as I'm interested, being techy myself.

So from the CBS logs you saw the entry 'Could not find component missing payload:wow64_microsoft-windows-twext......\r\twext.dll'
Just a case of replacing or adding this DLL to the C:\WINDOWS\WinSxS\....\r\ folder for this component?

Where do you find these component DLLs to download?

Many thanks again
I'll certainly be donating!

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved, and thanks for your donation to Sysnative..

Where do you find these component DLLs to download?

I'm running several VM's as source to provide replacement files.

Just trying to understand what was done via the SFCFix as I'm interested, being techy myself.

For more information I would recommend this tutorial to see how you can source files from update packages as well.