[SOLVED] Unable to add Features to Windows Server 2016 Standard

[msharitdir]

On a Windows Server 2016 Standard instance (secondary domain controller), I'm trying to perform a Feature installation (Bitlocker Drive Encryption, Bitlocker Network Unlock, which includes Enhanced Storage, and RSAT associated with the Bitlocker features). I'm getting an error:

"The request to add or remove features on the specified server failed.
Installation of one or more roles, role services, or features failed.
The referenced assembly could not be found. Error: 0x80073701"

My understanding is that this points to system file corruption, and I tried to run "sfc /scannow" with the result: "Windows Resource Protection did not find any integrity violations." I then ran "DISM /Online /Cleanup-Image /RestoreHealth", which returned the following:

"Error: 1734

The array bounds are invalid.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log"

I'm hoping to get assistance with repairing so that we can add features again. Thank you in advance!

 

[Maxstar]

Hi and welcome to Sysnative,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:4577015

• Let me know if it says it was successful or you get the message: The update KB4577015 is not installed on this computer.

 

[msharitdir]

I got the message: "The update KB4577015 is not installed on this computer."

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB4577015

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[msharitdir]

Attached is the requested file.

 

[Maxstar]

Step 1. Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[msharitdir]

DISM completed successfully.

 

[Maxstar]

Great, please try to install one of the features again. If if fails attach a new copy of the CBS logs.

 

[msharitdir]

I think we're set. I really appreciate what you're doing, and specifically your assistance in getting our server back in working order. Thank you so much! I will be looking into donating to the site this weekend.

 

[Maxstar]

Hi,

You're welcome and thanks for considering a donation to Sysnative..
I will mark this thread as solved.