[SOLVED] Umpteenth attempt at upgrading to Windows 10 failed, please help

P

pedrocs

Member
Joined
Jul 5, 2016
Posts
5
Location
Almada, Portugal
I am running Windows 8.1, legit, bought from Microsoft as Windows 8, when it came out and since upgraded to 8.1. I have no major problems running the PC, but would like to take advantage of the free upgrade program to Windows 10, which is nearly ending.

I have tried over 20 times (no joke), to upgrade, all of them fail with error 80070570-2000C.

I have:

- read dozens of forum posts
- had a Microsoft tech control my PC through remote desktop
- removed unnecessary hardware, including hard disks
- bought a new graphics card (because I was going to anyway)
- ran DISM with all parameters
- ran sfc, which detects corruption that it cannot fix, even after DISM repairs the image
- ran sfcfix, which tells me there are no corruptions, despite the fact that sfc says there are corruptions
- tried upgrading from external media
- ran integrity checks on the ISO before attempting upgrade
- repaired Windows Update (several times)
- made sure I have 30+ GB free on my C: drive

I am resisting the temptation to do a clean install, simply because I don't have the luxury of time to restore my entire PC, nor am I sure I can still find the disks for some of my music apps.

Anyway, here's my CBS folder:
Dropbox - CBS.zip

Here's hoping someone here can help me!

Thanks a lot, in advance!
Pedro :banghead:
 
Hi and welcome to Sysnative. Can you tell me the make and model of your computer? Also please provide the following logs.
C:\$Windows.~bt\Sources\Panther\ <--any .log files in this folder.

Thanks.
 
Hi, thanks for replying!

My PC is a custom build with the following hardware:

Asus P8Z77-V Motherboard
Intel Core i5-3570 CPU @ 3.4 GHz
16 GB Dual Channel DDR3 RAM
Gigabyte nVidia GTX 960 4 GB (OC Edition)
128 GB Samsung SDD 840 series
Two additional WD hard disks
Via PCI Firewire adapter
Focusrite Saffire LE audio interface (connected through FW)
Pioneer SATA DVD-RW

Here are the two logs contained in the Panther subfolder:

Dropbox - setupact.log

Dropbox - setuperr.log

Thanks a lot!
P
 
OK, I just tried installing the update with only my on-board video and the same thing happened. The upgrade doesn't even go beyond the "copying files" stage, before aborting and restoring the previous verison of windows.

Any other ideias?

Thanks.
 
Damn. Unfortunately it looks like you've tried everything that we would normally have you do. As a test (if your comfortable doing this) you could take an image of your PC and then attempt to install Windows 10 fresh on your PC to determine if it's an upgrade issue or if it's a Windows 10/hardware issue. Then you could always restore your image back if needed.

I actually have one I'm working on right now. I've upgraded over 100 PCs already at work and have come across only 3 that I've had this exact issue with. Very frustrating. I've even gone as far as uninstalling every program that was in Add/Remove programs and same results. Sorry I didn't have a solution for you.
 
Yeah, it's really mind boggling. I have also tried removing the firewire card, also to no avail.

I have some spare hard disks laying around, I'll format one and try a clean install there. I can boot from the USB drive I made with the media creation tool and install from it, right?

Anyway, thanks a lot for your help!

P
 
I have some spare hard disks laying around, I'll format one and try a clean install there. I can boot from the USB drive I made with the media creation tool and install from it, right?
Click to expand...
Correct.

On my of my PIA machines, I'm going to try uninstalling Windows 7 SP1 and then attempting the upgrade. I'll let you know if I have success.
 
This didn't work. SP1 wouldn't uninstall properly. I then did a clean install and it worked. Crazy. Something is obviously stopping the upgrade on these but I've yet to find it.
 
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