Two failed windows updates

bobbymcgee · Nov 13, 2015

Greetings, I have two failed win 10 updates(KB3105213 and KB3105210) I have tried several times uninstalling and reinstalling these two to no avail.If anyone has a solution it will be greatly appreciated. Thx:banghead:

Aura · Nov 15, 2015

Hi bobby :)

I'll be assisting you with your issue. Follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

bobbymcgee · Nov 16, 2015

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

Aura · Nov 16, 2015

You need to copy and paste that command in the command prompt :)

bobbymcgee · Nov 16, 2015

Sry bout that

Aura · Nov 16, 2015

There's no traces of a SFC scan in that CBS.log, you'll have to run it again.

bobbymcgee · Nov 17, 2015

OK,Aura hope this helps. Thnx

Aura · Nov 17, 2015

Is your Windows 10 32-bit (x86) or 64-bit (x64)?

bobbymcgee · Nov 17, 2015

64-bit

Aura · Nov 17, 2015

Good, follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

bobbymcgee · Nov 18, 2015

Aura said:
Good, follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;

Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.

Save any work you have open, and close every programs;

Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;

SFCFix will launch, let it complete;

Once done, a file will appear on your Desktop, called SFCFix.txt;

Open the file, then copy and paste its content in your next reply;

SFCFix.zip

Ok Aura, did as you instructed but the only thing that came up was where to find the dism log and this error:0x800f081f. I've attached the dism log

Aura · Nov 18, 2015

Did you drag and drop the SFCFix.zip file on the SFCFix.exe executable?

bobbymcgee · Nov 18, 2015

Aura said:
Did you drag and drop the SFCFix.zip file on the SFCFix.exe executable?

Yes,as you instructed

Aura · Nov 18, 2015

True, you were having the same issue under your Windows 7 installation, right? So basically drag and dropping the SFCFix.zip on SFCFix.exe just triggers the normal execution of SFCFix.exe?

bobbymcgee · Nov 18, 2015

Aura said:
True, you were having the same issue under your Windows 7 installation, right? So basically drag and dropping the SFCFix.zip on SFCFix.exe just triggers the normal execution of SFCFix.exe?

Is there some other way we can do this or should I try again what about that error code(0x800f081f)?

bobbymcgee · Nov 18, 2015

bobbymcgee said:
Aura said:

True, you were having the same issue under your Windows 7 installation, right? So basically drag and dropping the SFCFix.zip on SFCFix.exe just triggers the normal execution of SFCFix.exe?

Click to expand...

Is there some other way we can do this or should I try again what about that error code(0x800f081f)?

OK Aura,had left pc came back and the sfcfixtext was there so I am attaching it

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-18 07:51:55.864
Microsoft Windows 8.1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-11-18 08:14:2

What I don't understand is why is it saying 8.1 ????

Aura · Nov 18, 2015

SFCFix wasn't updated in quite some time, so it doesn't reflect your Windows version properly if you use Windows 10. Also, it seems like we'll have to replace files the old way. I'll work on a fix once I get home since I need to check the permissions under Windows 10, which I don't have at work.

bobbymcgee · Nov 19, 2015

Aura said:
SFCFix wasn't updated in quite some time, so it doesn't reflect your Windows version properly if you use Windows 10. Also, it seems like we'll have to replace files the old way. I'll work on a fix once I get home since I need to check the permissions under Windows 10, which I don't have at work.

OK, np

bobbymcgee · Nov 23, 2015

Greetings Aura, just wondering if you came up with a solution to why I'm having a problem with the two updates.(tried again over the weekend they're still failing to install) Thnx

Aura · Nov 23, 2015

Sorry for the delay, I've been quite busy in the last weeks at work. Follow the instructions below please.

Download the attached archive file, ReplacementFiles.zip and save it on your Desktop;
Once it's downloaded, right-click on it and select Extract All...;
Check the Show extracted files when complete checkbox, change the location to C: and click on Extract;
On completion, the C: drive will open. Open the ReplacementFiles folder and make sure that you indeed see files in it;

Now, open your Notepad, and copy/paste the following inside it:

Code:

icacls C:\Windows\winsxs\x86_microsoft-windows-fde_31bf3856ad364e35_10.0.10240.16384_none_53edd1a13dfb0b47\fde.dll /save %userprofile%\ACLFile
takeown /f C:\Windows\winsxs\x86_microsoft-windows-fde_31bf3856ad364e35_10.0.10240.16384_none_53edd1a13dfb0b47\fde.dll
icacls C:\Windows\winsxs\x86_microsoft-windows-fde_31bf3856ad364e35_10.0.10240.16384_none_53edd1a13dfb0b47\fde.dll /grant administrators:F
echo y | copy C:\ReplacementFiles\fde.dll C:\Windows\winsxs\x86_microsoft-windows-fde_31bf3856ad364e35_10.0.10240.16384_none_53edd1a13dfb0b47\fde.dll
icacls C:\Windows\winsxs\x86_microsoft-windows-fde_31bf3856ad364e35_10.0.10240.16384_none_53edd1a13dfb0b47\fde.dll /setowner "NT SERVICE\TrustedInstaller"
icacls C:\Windows\winsxs\x86_microsoft-windows-fde_31bf3856ad364e35_10.0.10240.16384_none_53edd1a13dfb0b47 /restore %userprofile%\ACLFile

icacls C:\Windows\winsxs\x86_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.10240.16384_none_8b976868330e2e4d\fdeploy.dll /save %userprofile%\ACLFile
takeown /f C:\Windows\winsxs\x86_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.10240.16384_none_8b976868330e2e4d\fdeploy.dll
icacls C:\Windows\winsxs\x86_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.10240.16384_none_8b976868330e2e4d\fdeploy.dll /grant administrators:F
echo y | copy C:\ReplacementFiles\fdeploy.dll x86_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.10240.16384_none_8b976868330e2e4d\fdeploy.dll
icacls C:\Windows\winsxs\x86_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.10240.16384_none_8b976868330e2e4d\fdeploy.dll /setowner "NT SERVICE\TrustedInstaller"
icacls C:\Windows\winsxs\x86_microsoft-windows-fdeploy_31bf3856ad364e35_10.0.10240.16384_none_8b976868330e2e4d /restore %userprofile%\ACLFile

icacls C:\Windows\winsxs\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.10240.16384_none_7a1402c0473741f3\gpedit.dll /save %userprofile%\ACLFile
takeown /f C:\Windows\winsxs\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.10240.16384_none_7a1402c0473741f3\gpedit.dll
icacls C:\Windows\winsxs\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.10240.16384_none_7a1402c0473741f3\gpedit.dll /grant administrators:F
echo y | copy C:\ReplacementFiles\gpedit.dll C:\Windows\winsxs\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.10240.16384_none_7a1402c0473741f3\gpedit.dll
icacls C:\Windows\winsxs\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.10240.16384_none_7a1402c0473741f3\gpedit.dll /setowner "NT SERVICE\TrustedInstaller"
icacls C:\Windows\winsxs\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_10.0.10240.16384_none_7a1402c0473741f3 /restore %userprofile%\ACLFile

icacls C:\Windows\winsxs\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.10240.16384_none_e331a2b57156a984\gpedit.dll /save %userprofile%\ACLFile
takeown /f C:\Windows\winsxs\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.10240.16384_none_e331a2b57156a984\gpedit.dll
icacls C:\Windows\winsxs\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.10240.16384_none_e331a2b57156a984\gpedit.dll /grant administrators:F
echo y | copy C:\ReplacementFiles\gpedit.dll C:\Windows\winsxs\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.10240.16384_none_e331a2b57156a984\gpedit.dll
icacls C:\Windows\winsxs\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.10240.16384_none_e331a2b57156a984\gpedit.dll /setowner "NT SERVICE\TrustedInstaller"
icacls C:\Windows\winsxs\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_10.0.10240.16384_none_e331a2b57156a984 /restore %userprofile%\ACLFile

Once done, click on the File menu followed by Save as.... Save the file on your Desktop and give it the name Script.bat;
After that, go on your Desktop, right-click on Script.bat and select Run as Administrator;
You should see a command prompt open and close quickly, let me know once this is done;

Two failed windows updates

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