trying to fix missing corrupt files

MistaGoodleg

New member
Joined
Jul 31, 2015
Posts
2
hi
i been trying to update my laptop to windows 10 but it always get stuck at 32%. i found out that im missing some files and i think that's why.
i ran the windows update diagnostic tool and it said that its service registration is missing or corrupt

im new to this so sorry if i didnt explain as much as i could
 
Hi MistaGoodleg :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

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System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
    Spcusrh.png
    Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    Code:
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    Code:
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
 
The link you posted is a general Dropbox link that gets me to my own folder. To share a file on Dropbox, right-click on it and select Share. It'll give you a URL. Copy and paste it here :)
 

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