Trouble installing 2024-08 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5041578)

[cliffjb]

Installation Failure: Windows failed to install the following update with error 0x800F0983: 2024-08 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5041578).

Have run:

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Dism.exe /online /Cleanup-Image /StartComponentCleanup
DISM /Online /Cleanup-Image /AnalyzeComponentStore
sfc /scannow
Dism.exe /online /Cleanup-Image /StartComponentCleanup /ResetBase
Dism.exe /online /Cleanup-Image /SPSuperseded
chkdsk c: /sdcleanup /offlinescanandfix


And still have the error.

Any help is appreciated.

 

[cliffjb]

I ran the comonentsscanner and sfcfix then rebooted and tried sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth but still receive the same error:
2024-08 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5041578) - Error 0x800f0983

So, I have attached the components.zip from c:\windows\system32\config\components in the event that it may be of some use.

Regards and thank you.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[cliffjb]

DISM /online /cleanup-image /RestoreHealth
Completed successfully but Windows Update still gives the Error 0x800f0983

 

[Maxstar]

2024-09-22 09:58:00, Error                 CSI    00000058@2024/9/22:13:58:00.604 (F) Attempting to mark store corrupt with category [l:21 ml:22]'CorruptComponentValue'[gle=0x80004005]

Hi,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[cliffjb]

Hello,

Attached is the Components file as requested.

 

[Maxstar]

Hi,

Open an elevated command prompt and run the following commands and copy and paste the result in your next post.

dir /s /a %systemroot%\WinSxS\amd64_microsoft-windows-mfmpeg2srcsnk_31bf3856ad364e35_10.0.17763.6292_none_99484a7aa016c5f8
certutil -hashfile %systemroot%\WinSxS\Manifests\amd64_microsoft-windows-mfmpeg2srcsnk_31bf3856ad364e35_10.0.17763.6292_none_99484a7aa016c5f8.manifest SHA256

 

[cliffjb]

Hello,

Here is the output

C:\>dir /s /a %systemroot%\WinSxS\amd64_microsoft-windows-mfmpeg2srcsnk_31bf3856ad364e35_10.0.17763.6292_none_99484a7aa016c5f8
Volume in drive C has no label.
Volume Serial Number is AA39-F1EC
File Not Found

C:\>certutil -hashfile %systemroot%\WinSxS\Manifests\amd64_microsoft-windows-mfmpeg2srcsnk_31bf3856ad364e35_10.0.17763.6292_none_99484a7aa016c5f8.manifest SHA256
SHA256 hash of C:\Windows\WinSxS\Manifests\amd64_microsoft-windows-mfmpeg2srcsnk_31bf3856ad364e35_10.0.17763.6292_none_99484a7aa016c5f8.manifest:
a0bc0341c4ae13a77c9ee4b0f76e528250bba2019def5ffe95c68674144cc014
CertUtil: -hashfile command completed successfully.

 

[Maxstar]

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[cliffjb]

Hello,

Here is the log file as requested.

 

[Maxstar]

The fix completed successfully so let me know the result after attempting to update.

 

[cliffjb]

Forgot the CBS the update did not work.
2024-09 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5043050) - Error 0x800f0983

 

[Maxstar]

Open an elevated command prompt and run the following commands. Attach Dirlist.txt to your next post.

dir /s /a %systemroot%\WinSxS\wow64_networking-mpssvc-netsh_31bf3856ad364e35_10.0.17763.1_none_aa0b29635339ee08 >> "%userprofile%\Desktop\Dirlist.txt"
dir /s /a %systemroot%\WinSxS\wow64_microsoft-windows-crypt32-dll_31bf3856ad364e35_10.0.17763.1_none_568a56136a5df4d1 >> "%userprofile%\Desktop\Dirlist.txt"
dir /s /a %systemroot%\WinSxS\amd64_microsoft-windows-rasmprddm_31bf3856ad364e35_10.0.17763.1_none_89dc3b0a25c1b792 >> "%userprofile%\Desktop\Dirlist.txt"

 

[cliffjb]

Here you go.

 

[Maxstar]

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[cliffjb]

Same error 0x800f0983.

 

[Maxstar]

Hi,

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[cliffjb]

Same error message as before.

 

[Maxstar]

Hi,

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[cliffjb]

sfcfix was successful Windows Update Error 0x800f0983