1. I have a laptop
2. I do not know how to check my BIOS is the latest that said, the release date is: 12/13/2012, American Megatrends, v4.6.5
3. Microsoft System Mgmt BIOS Drive up-to-date
4. Disk controller drivers, Microsoft says it's up to date
5. Chipset drivers, Microsoft says it's up to date
6. Also check that your drive is attached correctly and if it has cables attached to it to reattach both ends, again this is a laptop I prefer not opening the box and tool around inside of it.
7. CrystalDiskInfo is attached
8. I have a Western Digital drive, Seatools did not see the disk control, hence it did not see the hard drive.
9. I ran WDC's Data Lifeguard Diagnostics, extended test - Windows Version. It came up clean. If you think the DOS version is called for let me know
10. I'm trying to avoid popping open an under warranty Laptop.
11. On a whim from reading in the past about power supply issues, I've removed the battery for the time being and will run it for 3 weeks on AC only, and then 3 weeks on battery only. Do you think it worth trying?
Thanks for the help.
Rian