[SOLVED] the windows configuration application closes immediately

[Solitario]

Hello everyone, when I try to open the windows configuration application it opens and closes immediately, I wanted to ask you if you can help me to solve this problem. I already tried with sfc and dism. Thank you very much in advance. Best regards.

 

[DR M]

Hi, Solitario.

Do you have the same issue with other applications too, or it's just for the Windows Configuration app?

 

[Solitario]

Thank you very much, only with the configuration application.

 

[DR M]

Solitario,

Try to re-install the Windows apps with a command in PowerShell.

In the Search area, type PowerShell and choose to open it as Administrator (Important).

In the blue window copy and paste the following command, followed by Enter.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Check the System Configuration again and report back.

 

[Solitario]

continues to close

 

[DR M]

Let's check if this issue occurs with the built-in Administrator account.

• Press Windows icon on your Desktop, together with the letter R.
• Type cmd, and press Ctrl + Shift + Enter to run Command Prompt as administrator.
• Copy and paste the following command and press Enter to execute it:

net user administrator /active:yes

• Restart the computer and choose this account (Administrator) instead of your previous one and check if the issue persists.

 

[Solitario]

the same thing happens

 

[DR M]

What about in Safe mode?

• Press the Windows icon on the keyboard together with the letter I, to get into the Settings.
• Choose Update and Security.
• From the menu at the left, choose Recovery.
• Under the title Advanced startup at the right, choose Restart now.
• From the window that will appear choose Troubleshoot and then Advanced options.
• Choose Startup Settings and then Restart.
• Press number 5, for choosing Safe mode with networking.
• You will know that you are in Safe mode, if the background is black and Safe mode is written at the four corners of the screen.

 

[x BlueRobot]

This is may be helpful in your troubleshooting efforts - Find out who killed a process in Windows

 

[Solitario]

I recovered my pc with a macrium backup, thank you very much anyway.

 

[DR M]

Is everything OK now?

 

[Solitario]

Yes, thank you very much.

 

[DR M]

Yes, thank you very much.

The next thing I would sugest was an in-place upgrade, which would re-install the system, fixing any possible corruptions. But you were forward-thinking and had an image of the system. Well done.