SystemSettings.exe crashes when setting default apps

P

Patrick Schoenbach

Contributor
Joined
Mar 31, 2017
Posts
103
Hello,

I am on build 1803. When setting default apps, SystemSettings.exe crashes with the following error:

Code: 
Name der fehlerhaften Anwendung: SystemSettings.exe, Version: 10.0.17134.112, Zeitstempel: 0x2a3c4e62
Name des fehlerhaften Moduls: Windows.UI.Xaml.dll, Version: 10.0.17134.81, Zeitstempel: 0x4f4899f8
Ausnahmecode: 0xc000027b
Fehleroffset: 0x00000000006a4e02
ID des fehlerhaften Prozesses: 0x3524
Startzeit der fehlerhaften Anwendung: 0x01d40d7e41723cc3
Pfad der fehlerhaften Anwendung: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Pfad des fehlerhaften Moduls: C:\Windows\System32\Windows.UI.Xaml.dll
Berichtskennung: ee093dcc-51c8-4445-b4f6-307041441e39
Vollständiger Name des fehlerhaften Pakets: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: microsoft.windows.immersivecontrolpanel

This problem is mentioned quite often, also for earlier builds, but so far, I did not find any mentioning of the cause.

How can it be fixed?
 
As a test please do the following and see if it improves things
  • Task manager
    • Open task manager (press ctrl + shift + esc simultaneously, or right click on your taskbar and click Task Manager)
    • Go to Startup tab
    • Disable everything
  • Msconfig
    • Open msconfig (press Windows logo + r, enter 'msconfig' (without the quotes) and press enter)
    • Go to the tab services
    • Check 'hide microsoft services'
    • Uncheck all other services
    • Click apply and click ok
  • Reboot
 
Have you had this problem with previous builds?
 
Proper debugging of those dumps isn't possible, because I don't have the symbol files necessary for it, hence why I didn't request any dump.

However, I was a little surprised to see a telemetry DLL from nvidia in 1 of the dumps.
Code: 
*** WARNING: Unable to verify timestamp for nvwgf2umx_cfg.dll*** ERROR: Module load completed but symbols could not be loaded for nvwgf2umx_cfg.dll

Reinstall the nvidia software.
 
Please run the following in a command prompt and upload the files msinfo32.nfo and eventlog.txt in a zip file (select the files, right click either of the files > select send to > click compressed (zipped) folder).
Code: 
msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"
 
Please open Powershell as Admin and launch this:

Code: 
Get[COLOR=pink]-[/COLOR]AppXPackage [COLOR=pink]|[/COLOR] [COLOR=#0000FF]Foreach[/COLOR] [COLOR=#000000]{[/COLOR]Add[COLOR=pink]-[/COLOR]AppxPackage [COLOR=pink]-[/COLOR]DisableDevelopmentMode [COLOR=pink]-[/COLOR]Register [COLOR=#800000]"$($_.InstallLocati[COLOR=#800000]on)\AppXManifest.xml"[/COLOR][COLOR=#000000]}[/COLOR][/COLOR]
 
The issue is often different for many others, you have to be lucky to find the right solution and preferably not try any and all possible solutions that are on the internet (this is not directed to you but to those who try each and every solution they can find).
The amount of software present on your system can cause conflicts, I recommend to remove programs that you do not use/need. If you would need any of them, I prefer to have an installer at hand to keep the amount of installed programs a little within my preferred range.
 
With every update a lot can change, that something worked in previous builds is no guarantee that it will work in the new build has well.

It is certainly possible to narrow it down, I do need your cooperation. From my perspective, user mode crashes isn't what I normally look at, mainly due to lack of symbol files. Because of lack of data there's no real clue as where to start troubleshooting, the lack of data is not on you, more on Microsoft IMO because they tend to be not very clear with things. Ausnahmecode: 0xc000027b = an exception within the app happened, unless there are some issues caused by an upgrade I don't think the issue lies within the app (even though the error says so).

Did you do a clean install to 1803 or an upgrade?
 

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