SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Lurizan · Jul 19, 2022

A brief description of your problem (but you can also include the steps you tried)
System Manufacturer?-HUAWEI
Laptop or Desktop?-LAPTOP
Exact model number (if laptop, check label on bottom)-HUAWEI D 15 9PFPM21908000883
OS ? (Windows 10, 8.1, 8, 7, Vista)-WINDOWS 10
x86 (32bit) or x64 (64bit)?-X64BIT
(Only for Vista, Windows 7) Service pack?
What was original installed OS on system?-ORIGINAL
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?-OEM VERSION
Age of system? (hardware)-AROUND 2 YEARS
Age of OS installation?-AROUND 2 YEARS
Have you re-installed the OS?-NO
CPU-INTEL I5 -10210U
RAM (brand, EXACT model, what slots are you using?)-SLOT 1 MICRON DDR4 MT40A512M16LY-075:E SLOT 2 MICRON 4GB DDR4 MT40A512M16LY-075:E
Video Card-INTEL UHD GRAPHIC
MotherBoard - (if NOT a laptop)
Power Supply - brand & wattage (if laptop, skip this one)
Is driver verifier enabled or disabled?-DISABLED
What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)-AVAST ANTIVIRUS
Are you using proxy, vpn, ipfilters or similar software?-NO
Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)-NO
Are you currently under/overclocking? Are there overclocking software installed on your system?-NO

SPECCY-http://speccy.piriform.com/results/x7Cm8owxRJsYNZNi5u1jvXE

zbook · Jul 20, 2022

Please perform the following steps:

1) Uninstall Avast AV software using the applicable uninstall tool: (The software can be reinstalled or you can continue using Microsoft Defender during the troubleshooting)

Avast Removal Tool | Download Avast Clear | Avast
Using the Avast Uninstall Tool | Official Avast Support