SYSTEM_SERVICE_EXCEPTION (Dot4.sys) BSODs - Windows 8.1 x64

[KEEMB]

I've been getting random crashes every now and then with the message "SYSTEM_SERVICE_EXCEPTION (Dot4.sys)". I've tried updating my drivers, removing printer IEEE drivers but nothing has worked so far. I have attached the requested zip files. Any help would be greatly appreciated. Thanks!

· OS - Windows 8.1, 8, 7, Vista ? Windows 8.1 Enterprise N
· x86 (32-bit) or x64 ? x64
· What was original installed OS on system? No
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full Retail
· Age of system (hardware) Less than 1 year
· Age of OS installation - have you re-installed the OS? Less than 1 year
· CPU Intel Core i7-4770K @ 3.50GHz
· Video Card [SMB2240W (1680x1050@60Hz), AL2216W (1680x1050@60Hz), Intel HD Graphics 4600 (MSI)]
· MotherBoard - (if NOT a laptop) MSI Z87-G41 PC Mate(MS-7850) (SOCKET 0)
· Power Supply - brand & wattage (if laptop, skip this one) CORSAIR CX500M 500W ATX12V v2.3 SLI Ready CrossFire Ready 80 PLUS BRONZE Certified Modular Active PFC CP-9020059-NA
· System Manufacturer N/A - Assembled
· Exact model number (if laptop, check label on bottom) N/A - Assembled
· Laptop or Desktop? Desktop

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View attachment 15776

 

[x BlueRobot]

Have you ensured you have installed all the latest Windows Updates for your system? Could you also please provide a Kernel Memory Dump; ensure that the file is zipped and uploaded to a file sharing site like OneDrive or Dropbox.

The Kernel Memory Dump can be found at the following location:

%systemroot%\MEMORY.DMP