SURT Issues - Repair Issues

StrangeBrew

New member
Joined
Feb 21, 2020
Posts
1
Hello!

I've been having issues going about repairing corrupt mum and cat files via the following routes:

1. Have tried placing MSUs in %systemroot%\checksur\packages AND trying via %systemroot%\temp\checksur\servicing\packages, but the same files come up running SURT each time.
2. Tried grabbing the .cat and .mum files myself and placing them in %systemroot%\temp\checksur\servicing\packages, but logs still bring up the same thing.

Have run sfc /scannow, among other things, and I'm still unable to install Monthly rollups.

Any help would be greatly appreciated.

Thank you!


Below is the checksur.log:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.24499
2020-02-21 15:53

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\PA2E43~1.MUM Line 1:
(f) CBS Catalog Missing 0x00000002 servicing\Packages\PA2E43~1.cat
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\PA6B16~1.MUM Expected file name Package_2_for_KB2965788~31bf3856ad364e35~amd64~~6.1.1.1.mum does not match the actual file name
(f) CBS Catalog Missing 0x00000002 servicing\Packages\PA6B16~1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\PA82E1~1.MUM Line 1:
(f) CBS Catalog Missing 0x00000002 servicing\Packages\PA82E1~1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\PAD62B~1.MUM Line 1:

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 264
Found 7 errors
CBS MUM Corrupt Total count: 4
CBS Catalog Missing Total count: 3

Unavailable repair files:
servicing\packages\PA2E43~1.mum
servicing\packages\PA2E43~1.mum
servicing\packages\PA6B16~1.mum
servicing\packages\PA6B16~1.mum
servicing\packages\PA82E1~1.mum
servicing\packages\PA82E1~1.mum
servicing\packages\PAD62B~1.mum
servicing\packages\PA2E43~1.cat
servicing\packages\PA2E43~1.cat
servicing\packages\PA6B16~1.cat
servicing\packages\PA6B16~1.cat
servicing\packages\PA82E1~1.cat
servicing\packages\PA82E1~1.cat
servicing\packages\PAD62B~1.cat
 
Last edited:
Hello and welcome!

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 

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