[SOLVED] SURT corruption count

T

Themire

Well-known member
Joined
Aug 22, 2015
Posts
65
Location
Paris
Hi,
I just started SFCFix and there are some problems that I can't fix and I didn't find a solution yet.


Code: 
SFCFix version 2.4.5.0 by niemiro.Start time: 2015-08-22 12:44:15.633
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     0
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          2
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-08-22 12:49:25.109

I ran a CheckSur Scan and the result is :
Code: 
Checking System Update Readiness.Binary Version 6.1.7601.18741
2015-08-22 13:03


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum		Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum		Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum		Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum		Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum		Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum		Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum		Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum		Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f)	CSI Corrupt Deployment Keyform	0x00000000	appid	0c2e29793a6..d846f2e205b_31bf3856ad364e35_6.1.7601.21720_e625bfd228bdc702	appid and keyform do not match; keyform is wrong.
(f)	CSI Missing Deployment Key	0x00000000	0c2e29793a6..d846f2e205b_31bf3856ad364e35_6.1.7601.21720_e625bfe228bdc702	HKLM\Components\CanonicalData\Deployments	


Summary:
Seconds executed: 1414
 Found 10 errors
  CSI Missing Deployment Key Total count: 1
  CSI Corrupt Deployment Keyform Total count: 1
  CBS MUM Corrupt Total count: 8


Unavailable repair files:
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat

Thanks in advance for your help
 

Attachments

Hi Themire :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.
  • Go in your Folder Options (accessible via the Control Panel) and under the View tab, uncheck Hide extensions for known file types;
  • Once done, go on your Desktop, right-click on it and select New... followed by New text document;
  • From there, rename it to Script.bat (change the .txt extension for .bat);
  • Right-click on it and select Modify;
  • Copy/paste the following in it:
    Code: 
    ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.cat
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.cat
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat PackagesMicrosoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.cat
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.cat
ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat PackagesMicrosoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat
  • Once done, save the document (Ctrl + S) and exit;
  • Click on your Start Menu and enter cmd, then right-click on the cmd icon and select Run as Administrator;
  • From there, enter these commands one after the other:
    Code: 
    cd %userprofile%\Desktop
Script.bat
  • A command prompt window should open and dissapear quickly;
  • Once done, follow the instructions below please;

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 
Hi Aura,
Thank you for your quick answer !
I ran your protocol but failed...
You'll find the CMD feedback (in french), the translation is around : The specified file can not be found.
Code: 
Microsoft Windows [version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. Tous droits réservés.


C:\Windows\system32>cd %userprofile%\Desktop


C:\Users\Lemire\Desktop>Script.bat


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hy
phenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Packages
Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9
200.16437.mum
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hy
phenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum PackagesMicr
osoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.
0.mum
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hy
phenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum PackagesM
icrosoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.920
0.16437.mum
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hy
phenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum PackagesMicro
soft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.
mum
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Sp
elling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum PackagesMic
rosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16
437.mum
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Sp
elling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum PackagesMicroso
ft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum


Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Sp
elling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum PackagesMicr
osoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.1643
7.mum
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Sp
elling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum PackagesMicrosof
t-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hy
phenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat Packages
Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9
200.16437.cat
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hy
phenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat PackagesMicr
osoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.
0.cat
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hy
phenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat PackagesM
icrosoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.920
0.16437.cat
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Hy
phenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat PackagesMicro
soft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.
cat
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Sp
elling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat PackagesMic
rosoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16
437.cat
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Sp
elling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat PackagesMicroso
ft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat


Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Sp
elling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat PackagesMicr
osoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.1643
7.cat
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\PackagesMicrosoft-Windows-IE-Sp
elling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat PackagesMicrosof
t-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat
Le fichier spécifié est introuvable.


C:\Users\Lemire\Desktop>

I ran CheckSur scan and the result is the same as before :

Code: 
Checking System Update Readiness.Binary Version 6.1.7601.18741
2015-08-23 10:24


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum        Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum        Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum        Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum        Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f)    CSI Corrupt Deployment Keyform    0x00000000    appid    0c2e29793a6..d846f2e205b_31bf3856ad364e35_6.1.7601.21720_e625bfd228bdc702    appid and keyform do not match; keyform is wrong.
(f)    CSI Missing Deployment Key    0x00000000    0c2e29793a6..d846f2e205b_31bf3856ad364e35_6.1.7601.21720_e625bfe228bdc702    HKLM\Components\CanonicalData\Deployments    


Summary:
Seconds executed: 1930
 Found 10 errors
  CSI Missing Deployment Key Total count: 1
  CSI Corrupt Deployment Keyform Total count: 1
  CBS MUM Corrupt Total count: 8


Unavailable repair files:
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat

I have already installed KB9477821 patch code successfully... Is there a another patch to install ?
Thanks again !
 

Attachments

Sorry Themire, there was a typo in my script (no \ between Microsoft and the package name). Here, repeat the steps I posted above but with this script instead:
Code: 
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.cat
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.cat
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.cat
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.cat
ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat
 
Hi Aura
I ran the protocol with the new script but the message is different now : "accès refusé", the translation in English is "access denied"
I tried this protocol in Safe Mode but the result is the same...
Thanks again for your help

Code: 
Microsoft Windows [version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. Tous droits réservés.


C:\Windows\system32>cd %userprofile%\Desktop


C:\Users\Lemire\Desktop>Script.bat


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-H
yphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Microso
ft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.164
37.mum
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-H
yphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Microsoft-W
indows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-H
yphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum Microsof
t-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437
.mum
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-H
yphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum Microsoft-Wi
ndows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-S
pelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Microsoft-
Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum


Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-S
pelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Microsoft-Wind
ows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-S
pelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum Microsoft-W
indows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-S
pelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum Microsoft-Windo
ws-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-H
yphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat Microso
ft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.164
37.cat
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-H
yphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat Microsoft-W
indows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-H
yphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat Microsof
t-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437
.cat
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-H
yphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat Microsoft-Wi
ndows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-S
pelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat Microsoft-
Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.cat


Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-S
pelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat Microsoft-Wind
ows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-S
pelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat Microsoft-W
indows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.cat
Accès refusé.


C:\Users\Lemire\Desktop>ren C:\Windows\servicing\Packages\Microsoft-Windows-IE-S
pelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat Microsoft-Windo
ws-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat
Accès refusé.


C:\Users\Lemire\Desktop>
 
You ran the command prompt as an Admin right, by right-clicking on it and selecting Run as Administrator?
 
Let's do a test. Go in the following folder:
Code: 
C:\Windows\servicing\Packages
And find the following file:
Code: 
Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
Now rename it to:
Code: 
Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum
Notice that we removed one of the ~ at the end, there should be only 2 of them, not 3 like there's now.
 
Hi Aura
I tried to remane this file but failed for the same reason : I have to have the admin rights to change the name... It's a very strange situation.
I also tried in a Safe Mode but failed for the same reason as before...
What to do ?
 
Alright let's try something. Are you able to create a folder on your Desktop, then copy all these files inside it?
Code: 
C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum
C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum
C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat
C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat
C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat
C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat
Once done, archive (.zip, .rar, etc.) the file and attach it in your next post. There's 16 of them in total.
 
Là on va essayer de faire un petit tour de passe-passe ;)

Follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
View attachment SFCFix.zip
 
Excellent français Aura ! ;-)
Here is the result
Thanks again

Code: 
SFCFix version 2.4.5.0 by niemiro.Start time: 2015-08-24 21:16:58.107
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Lemire\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\Packages


Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.cat to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.cat.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.cat to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.cat.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.cat to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.cat.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.cat to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.cat.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat.
Successfully copied file C:\Users\Lemire\AppData\Local\niemiro\Archive\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum to C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum.


Successfully restored ownership for C:\Windows\servicing\Packages
Successfully restored permissions on C:\Windows\servicing\Packages
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-08-24 21:17:00.509
Script hash: 2HfPzRWK9AEpi/3DeKBNOfNXGm8fnK87j7oVAWWlZgo=
----------------------EOF-----------------------
 
I hope that my French is good, it's my native language after all :P It seems like our little tour de passe-passe worked. Now, carefully, can you try to delete the following file and see if it works?
Code: 
Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
The file have 3 ~ (~~~), not the one that have 2.
 
Aura
And do you know Paris ?:D
I haven't been able to delete this file... I don't have the rights !
 
I know Paris, however I've never visited it. As you can guess by my signature, I live in Québec :P

Alright, I'll see if I can get my teacher Brian to post the instructions for you to delete these files, since he'll most likely use a tool that I'm not allowed to use yet due to me being in another training. Before I ask him, are you able to boot in Safe Mode (or Safe Mode with Networking) and see if you can delete the file from there?

How to start Windows in Safe Mode
 
I have 2 aunts who live in Montreal but I haven't seen them for 30 years !
Trying to delete in Safe Mode but sans succès :(
So, I await the instructions of your manager
Merci beaucoup pour ton professionnalisme et pour ta patience
A bientôt
 
Hi
I managed to assign the admin rights to my self !
So I deleted the files with "~~~"
I'm going to run CheckSur scan and I'll post the log file
 
Hi
I just ran the CheckSur scan and the result is below.
I don't know if the situation is better than before...
Thanks in advance for your help

Code: 
Checking System Update Readiness.Binary Version 6.1.7601.22471
Package Version 26.0
2015-08-24 23:34


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum        Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum        Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum        Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum        Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum does not match the actual file name


Checking Package Watchlist


Checking Component Watchlist


Checking Packages
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum        
(fix)    CBS MUM Missing    CBS File Replaced    Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-ie-servicing-x64-7mar14.cab.
(fix)    CBS Paired File    CBS File also Replaced    Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-ie-servicing-x64-7mar14.cab.
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum        
(fix)    CBS MUM Missing    CBS File Replaced    Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-ie-servicing-x64-7mar14.cab.
(fix)    CBS Paired File    CBS File also Replaced    Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-ie-servicing-x64-7mar14.cab.
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum        
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum        
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum        
(fix)    CBS MUM Missing    CBS File Replaced    Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-ie-servicing-x64-7mar14.cab.
(fix)    CBS Paired File    CBS File also Replaced    Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-ie-servicing-x64-7mar14.cab.
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum        
(fix)    CBS MUM Missing    CBS File Replaced    Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-ie-servicing-x64-7mar14.cab.
(fix)    CBS Paired File    CBS File also Replaced    Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-ie-servicing-x64-7mar14.cab.
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum        
(f)    CBS MUM Missing    0x00000002    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum        


Checking Component Store
(f)    CSI Corrupt Deployment Keyform    0x00000000    appid    0c2e29793a6..d846f2e205b_31bf3856ad364e35_6.1.7601.21720_e625bfd228bdc702    appid and keyform do not match; keyform is wrong.
(f)    CSI Missing Deployment Key    0x00000000    0c2e29793a6..d846f2e205b_31bf3856ad364e35_6.1.7601.21720_e625bfe228bdc702    HKLM\Components\CanonicalData\Deployments    


Summary:
Seconds executed: 1738
 Found 18 errors
 Fixed 4 errors
  CSI Missing Deployment Key Total count: 1
  CSI Corrupt Deployment Keyform Total count: 1
  CBS MUM Missing Total count: 8
  Fixed: CBS MUM Missing.  Total count: 4
  CBS MUM Corrupt Total count: 8
  Fixed: CBS Paired File.  Total count: 4


Unavailable repair files:
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~11.2.9412.0.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~11.2.9412.0.cat
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat
 
Alright sorry for the delay :) Follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFix.zip and move the archive to your Desktop;
    Note: Make sure that the file is named SFCFix.zip, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
    mMabJGT.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFix.zip
 
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