[SOLVED] Stuttering visuals and audio in games and videos (proper format followed). FIX: I did a fresh install of Windows.

TheOriginalGeez

New member
Joined
Jan 8, 2020
Posts
4
- Desktop
- Windows 10 Pro 1909 64 Bit
- Original OS is Windows 10 Pro
- OS is my retail copy
- Hardware is about 3 months old
- OS was installed about 3 months ago (same day it was built)
- OS has never been reinstalled
- CPU: Ryzen 5 3600
- RAM: G.Skill Ripjaws V (2x8GB) F4-3200C16D-16GVRB
- GPU: 2070 Super
- Motherboard: MSI B450 Tomahawk
- PSU: Corsair RM650x
- Driver verifier is disabled
- No active security software, Windows Defender disabled.
- No proxy, VPN etc.
- No disk imaging tools.
- No under/overclock.
http://speccy.piriform.com/results/fZ2kYWqhE0MnUaFZLz2el8G
Trace was started, game with stuttering issues was ran then closed, then I ended the trace.
trace.etl, msinfo32.nfo, and DxDiag.txt download link: specs.zip
 
Good morning! Your temps look good, your SMART values on the drives are good. I've got to get to work but I'll stop back by later and check on you. Someone else may jump in in the meantime. Please be patient. I'll do some more research as well.
 
Did a clean install of my video driver and stuttering is reduced but DPC latency is a lot higher than I'd like

CONCLUSION
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Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:04:57 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
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Computer name: GEEZ
OS version: Windows 10 , 10.0, build: 18363 (x64)
Hardware: MS-7C02, Micro-Star International Co., Ltd, B450 TOMAHAWK (MS-7C02)
CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor
Logical processors: 12
Processor groups: 1
RAM: 16333 MB total


_________________________________________________________________________________________________________
CPU SPEED
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Reported CPU speed: 360 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 989.301713
Average measured interrupt to process latency (µs): 26.039126

Highest measured interrupt to DPC latency (µs): 976.59060
Average measured interrupt to DPC latency (µs): 14.554155


_________________________________________________________________________________________________________
REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 546.170
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.320794
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.329403

ISR count (execution time <250 µs): 259031
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 232
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 1118.330
Driver with highest DPC routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total DPC routine time (%): 0.143914
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in DPCs (%) 0.399126

DPC count (execution time <250 µs): 1241458
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 211
DPC count (execution time 1000-1999 µs): 1
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: system

Total number of hard pagefaults 27825
Hard pagefault count of hardest hit process: 14073
Number of processes hit: 88


_________________________________________________________________________________________________________
PER CPU DATA
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CPU 0 Interrupt cycle time (s): 41.688555
CPU 0 ISR highest execution time (µs): 546.170
CPU 0 ISR total execution time (s): 11.448342
CPU 0 ISR count: 220986
CPU 0 DPC highest execution time (µs): 1118.330
CPU 0 DPC total execution time (s): 13.103776
CPU 0 DPC count: 1114555
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 8.988586
CPU 1 ISR highest execution time (µs): 468.280
CPU 1 ISR total execution time (s): 0.230104
CPU 1 ISR count: 24481
CPU 1 DPC highest execution time (µs): 492.140
CPU 1 DPC total execution time (s): 0.421465
CPU 1 DPC count: 45866
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 6.633535
CPU 2 ISR highest execution time (µs): 90.310
CPU 2 ISR total execution time (s): 0.054017
CPU 2 ISR count: 4987
CPU 2 DPC highest execution time (µs): 147.550
CPU 2 DPC total execution time (s): 0.188685
CPU 2 DPC count: 23666
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 6.686939
CPU 3 ISR highest execution time (µs): 64.710
CPU 3 ISR total execution time (s): 0.003054
CPU 3 ISR count: 226
CPU 3 DPC highest execution time (µs): 94.420
CPU 3 DPC total execution time (s): 0.071069
CPU 3 DPC count: 8819
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 6.630370
CPU 4 ISR highest execution time (µs): 39.980
CPU 4 ISR total execution time (s): 0.000592
CPU 4 ISR count: 151
CPU 4 DPC highest execution time (µs): 266.20
CPU 4 DPC total execution time (s): 0.058791
CPU 4 DPC count: 5727
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 6.905841
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 59.150
CPU 5 DPC total execution time (s): 0.017686
CPU 5 DPC count: 1772
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 8.786364
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 130.50
CPU 6 DPC total execution time (s): 0.076866
CPU 6 DPC count: 8227
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 8.579812
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 97.10
CPU 7 DPC total execution time (s): 0.025163
CPU 7 DPC count: 2599
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 8.745964
CPU 8 ISR highest execution time (µs): 23.340
CPU 8 ISR total execution time (s): 0.003509
CPU 8 ISR count: 6195
CPU 8 DPC highest execution time (µs): 609.690
CPU 8 DPC total execution time (s): 0.139722
CPU 8 DPC count: 17822
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 8.191752
CPU 9 ISR highest execution time (µs): 2.310
CPU 9 ISR total execution time (s): 0.000144
CPU 9 ISR count: 220
CPU 9 DPC highest execution time (µs): 590.130
CPU 9 DPC total execution time (s): 0.018536
CPU 9 DPC count: 1692
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 8.233551
CPU 10 ISR highest execution time (µs): 21.960
CPU 10 ISR total execution time (s): 0.000559
CPU 10 ISR count: 732
CPU 10 DPC highest execution time (µs): 416.390
CPU 10 DPC total execution time (s): 0.078525
CPU 10 DPC count: 8401
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 8.249135
CPU 11 ISR highest execution time (µs): 7.640
CPU 11 ISR total execution time (s): 0.000853
CPU 11 ISR count: 1285
CPU 11 DPC highest execution time (µs): 490.370
CPU 11 DPC total execution time (s): 0.026083
CPU 11 DPC count: 2524
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Reinstalling windows has seemed to fix the issue for now. All of the other issues I was having have also resolved themselves after reinstalling windows.
 

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