sc0rch22 Member Joined May 26, 2019 Posts 11 Aug 23, 2022 #1 Attached my Setupact.log Attachments setupact.zip 5.6 MB · Views: 3
sc0rch22 Member Joined May 26, 2019 Posts 11 Aug 23, 2022 #2 screenshot of error attached, via windows 11 update however same error for windows 10 update Attachments winupdateerror.png 10.6 KB · Views: 8
sc0rch22 Member Joined May 26, 2019 Posts 11 Aug 24, 2022 #3 sc0rch22 said: Attached my Setupact.log Click to expand... Apologies, my original message was omitted just realised. Hello Team, I had some issues a few years ago and you were able to help, i have been stuck not being able to update to the next version for a while and tried windows 11 and still stuck. I really appreciate any help you can provide! Thanks team!
sc0rch22 said: Attached my Setupact.log Click to expand... Apologies, my original message was omitted just realised. Hello Team, I had some issues a few years ago and you were able to help, i have been stuck not being able to update to the next version for a while and tried windows 11 and still stuck. I really appreciate any help you can provide! Thanks team!
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,577 Location The Netherlands Sep 19, 2022 #4 Hi, Please upload the following logfiles. Open Windows Explorer and browse to the C:\Windows\INF folder. Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder. Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?" Click on the Yes button here. Attach the file setupapi.dev.zip in your next reply. Open Windows Explorer and browse to the C:\Windows\Logs folder. Right-click on the CBS folder and choose Send to > Compressed (zipped) folder. Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?" Click on the Yes button here. Attach the file CBS.zip to your next reply.
Hi, Please upload the following logfiles. Open Windows Explorer and browse to the C:\Windows\INF folder. Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder. Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?" Click on the Yes button here. Attach the file setupapi.dev.zip in your next reply. Open Windows Explorer and browse to the C:\Windows\Logs folder. Right-click on the CBS folder and choose Send to > Compressed (zipped) folder. Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?" Click on the Yes button here. Attach the file CBS.zip to your next reply.
sc0rch22 Member Joined May 26, 2019 Posts 11 Sep 19, 2022 #5 Hello Maxstar, Thank you so much! Here are the requested files attached. Attachments CBS.zip 862.7 KB · Views: 1 setupapi.dev.zip 337.8 KB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,577 Location The Netherlands Sep 19, 2022 #6 Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post. Code: dir /s /a %systemroot%\System32\DriverStore\FileRepository\net1ic64.inf_amd64_5f033e913d34d111 > "%userprofile%\Desktop\Dirlist.txt"
Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post. Code: dir /s /a %systemroot%\System32\DriverStore\FileRepository\net1ic64.inf_amd64_5f033e913d34d111 > "%userprofile%\Desktop\Dirlist.txt"
sc0rch22 Member Joined May 26, 2019 Posts 11 Sep 19, 2022 #7 Hello Maxstar, Here is the requested file. Attachments Dirlist.txt 537 bytes · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,577 Location The Netherlands Sep 19, 2022 #8 Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Attachments SFCFix.zip 277.9 KB · Views: 1
Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply.
sc0rch22 Member Joined May 26, 2019 Posts 11 Sep 19, 2022 #9 Hello Maxstar, Completed now. Attachments SFCFix.txt 4.2 KB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,577 Location The Netherlands Sep 19, 2022 #10 Hi, Please try to update Windows and let me know the result, if it fails attach a new copy of the CBS log.
Hi, Please try to update Windows and let me know the result, if it fails attach a new copy of the CBS log.
sc0rch22 Member Joined May 26, 2019 Posts 11 Sep 19, 2022 #11 Thank you! I really appreciate it, ill try over the next day or so.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,577 Location The Netherlands Sep 19, 2022 #12 You're welcome. Hopefully the update/upgrade will succeed after replacing the problematic driver package.
You're welcome. Hopefully the update/upgrade will succeed after replacing the problematic driver package.
sc0rch22 Member Joined May 26, 2019 Posts 11 Sep 25, 2022 #13 Hello Maxstar thank you so much it has worked!
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,577 Location The Netherlands Sep 26, 2022 #14 Hi, You're welcome. Glad to hear the problem is solved...