[SOLVED] Stuck on Windows 10 1803

[grizzlybear11]

Hello,

I'm stuck on 1803, i've tried updating to 1809 but i receive the following error 0x800700003. I've tried to update to 1903 and I receive the following message "This PC cant be upgraded to windows 10, your pc has a driver or service that isn't ready for this version of windows 10.Here is a list of the items i've tried thus far used windows assistant , used media creation tool. reset windows update components, all drivers are up to date, ran SFC and DISM command. I tried SFCFix by Niemiro and here are the results.
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-05-05 16:19:31.194
Microsoft Windows 10 Build 17134 - amd64
Using .txt script file at E:\Downloads\SFCFix\SFCFix.txt [0]




PowerCopy::
Failed to find any content under directory "\winsxs" in line ""\winsxs" C:\WINDOWS\winsxs [DIR]".
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-05-05 16:19:31.206
Script hash: UN11L4lbkVtTlIWxkGKLHu5Jk3hq29M7y4DCwNaQsFw=

----------------------EOF-----------------------


And here is from the Setup Diagnostic


SetupDiag was unable to match to any known failure signatures.
System Information:
Machine Name =
Manufacturer = ASUSTeK COMPUTER INC.
Model = G20CB
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20180316000000.000000+000
BiosVendor = 2202
BiosVersion = 2202
HostOSVersion = 10.0.17134
HostOSBuildString = 17134.1.amd64fre.rs4_release.180410-1804
TargetOSBuildString = 10.0.18362.1 (19h1_release.190318-1202)
HostOSLanguageId = 1033
HostOSEdition = Core
RegisteredAV = Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,
FilterDrivers =
UpgradeStartTime = 4/25/2019 7:38:39 AM
UpgradeEndTime = 4/25/2019 7:51:56 AM
UpgradeElapsedTime = 00:13:17
CV = oOIJZU+j4U+TuW4R
ReportId = 9BA2384A-5EB1-4CA4-95DA-0C1222281233


Matching Profile found: DISMproviderFailure - D76EF86F-B3F8-433F-9EBF-B4411F8141F4
System Information:
Machine Name =
Manufacturer = ASUSTeK COMPUTER INC.
Model = G20CB
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20160624000000.000000+000
BiosVendor = 1601
BiosVersion = 1601
HostOSVersion = 10.0.16299
HostOSBuildString = 16299.431.amd64fre.rs3_release_svc_escrow.180502-1908
TargetOSBuildString = 10.0.17134.1 (rs4_release.180410-1804)
HostOSLanguageId = 1033
HostOSEdition = Core
RegisteredAV = Avira Antivirus,Avira Antivirus,Avira Antivirus,Avira Antivirus,Avira Antivirus,Avira Antivirus,Avira Antivirus,Avira Antivirus,Avira Antivirus,
FilterDrivers = avgntflt,wcifs,luafv,Wof,FileInfo,
UpgradeStartTime = 5/17/2018 6:16:07 PM
FinalizeStartTime = 5/17/2018 7:04:10 PM
UpgradeEndTime = 5/18/2018 5:49:13 PM
UpgradeElapsedTime = 23:33:06
CV = dE/DySWBikGbMown
ReportId = F8EE1E09-5379-44DF-B86D-E49E70CBE43B


Error: SetupDiag reports DISM provider failure.
Error: 0x80070020
Message = Failure occurred during shutdown of the Image
File: Session.
Function: CDISMManager::CloseImageSession
Recommend you re-download the update source files, reboot and try the update again.

SetupDiag was unable to match to any known failure signatures.
System Information:
Machine Name =
Manufacturer = ASUSTeK COMPUTER INC.
Model = G20CB
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20180316000000.000000+000
BiosVendor = 2202
BiosVersion = 2202
HostOSVersion = 10.0.17134
HostOSBuildString = 17134.1.amd64fre.rs4_release.180410-1804
TargetOSBuildString = 10.0.17763.345 (rs5_release_svc_prod2.190213-1831)
HostOSLanguageId = 1033
HostOSEdition = Core
RegisteredAV = Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,
FilterDrivers = MBAMChameleon,edrsensor,MBAMProtection,gzflt,Gemma,atc,trufos,MBAMFarflt,wcifs,luafv,Wof,FileInfo,
UpgradeStartTime = 4/26/2019 12:48:29 PM
FinalizeStartTime = 4/26/2019 1:00:40 PM
UpgradeEndTime = 4/26/2019 1:04:41 PM
UpgradeElapsedTime = 00:16:12
CV = vVZPnklN3ky0iIGK
ReportId = 3ad65dec-9435-4535-b479-e0e78c0fbfec


SetupDiag was unable to match to any known failure signatures.
System Information:
Machine Name =
Manufacturer = ASUSTeK COMPUTER INC.
Model = G20CB
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20180316000000.000000+000
BiosVendor = 2202
BiosVersion = 2202
HostOSVersion = 10.0.17134
HostOSBuildString = 17134.1.amd64fre.rs4_release.180410-1804
TargetOSBuildString = 10.0.17763.345 (rs5_release_svc_prod2.190213-1831)
HostOSLanguageId = 1033
HostOSEdition = Core
RegisteredAV = Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,
FilterDrivers = MBAMChameleon,edrsensor,MBAMProtection,gzflt,Gemma,atc,trufos,MBAMFarflt,wcifs,luafv,Wof,FileInfo,
UpgradeStartTime = 4/27/2019 10:56:31 AM
FinalizeStartTime = 4/27/2019 11:08:57 AM
UpgradeEndTime = 4/27/2019 11:15:16 AM
UpgradeElapsedTime = 00:18:45
CV = rmnDpDRWLUG+UYR6
ReportId =


SetupDiag was unable to match to any known failure signatures.
System Information:
Machine Name =
Manufacturer = ASUSTeK COMPUTER INC.
Model = G20CB
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20180316000000.000000+000
BiosVendor = 2202
BiosVersion = 2202
HostOSVersion = 10.0.17134
HostOSBuildString = 17134.1.amd64fre.rs4_release.180410-1804
TargetOSBuildString = 10.0.18362.1 (19h1_release.190318-1202)
HostOSLanguageId = 1033
HostOSEdition = Core
RegisteredAV = Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,
FilterDrivers =
UpgradeStartTime = 4/28/2019 1:49:38 PM
UpgradeEndTime = 4/28/2019 2:07:00 PM
UpgradeElapsedTime = 00:17:22
CV = HBhSt6ah8UepKQkF
ReportId = 9BA2384A-5EB1-4CA4-95DA-0C1222281233


SetupDiag was unable to match to any known failure signatures.
System Information:
Machine Name =
Manufacturer = ASUSTeK COMPUTER INC.
Model = G20CB
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20180316000000.000000+000
BiosVendor = 2202
BiosVersion = 2202
HostOSVersion = 10.0.17134
HostOSBuildString = 17134.1.amd64fre.rs4_release.180410-1804
TargetOSBuildString = 10.0.17763.107 (rs5_release_svc_prod2.181026-1406)
HostOSLanguageId = 1033
HostOSEdition = Core
RegisteredAV = Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,
FilterDrivers = edrsensor,gzflt,Gemma,atc,trufos,wcifs,luafv,Wof,FileInfo,
UpgradeStartTime = 5/4/2019 8:19:36 AM
FinalizeStartTime = 5/4/2019 8:30:55 AM
UpgradeEndTime = 5/4/2019 8:31:25 AM
UpgradeElapsedTime = 00:11:49
CV = zhUX2+Mv6UKE96Za
ReportId =


SetupDiag was unable to match to any known failure signatures.
System Information:
Machine Name =
Manufacturer = ASUSTeK COMPUTER INC.
Model = G20CB
HostOSArchitecture = x64
FirmwareType = UEFI
BiosReleaseDate = 20180316000000.000000+000
BiosVendor = 2202
BiosVersion = 2202
HostOSVersion = 10.0.17134
HostOSBuildString = 17134.1.amd64fre.rs4_release.180410-1804
TargetOSBuildString = 10.0.17763.107 (rs5_release_svc_prod2.181026-1406)
HostOSLanguageId = 1033
HostOSEdition = Core
RegisteredAV = Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,Bitdefender Antivirus Free Antimalware,
FilterDrivers = MBAMChameleon,edrsensor,MBAMProtection,gzflt,Gemma,atc,trufos,MBAMFarflt,wcifs,luafv,Wof,FileInfo,
UpgradeStartTime = 5/5/2019 4:35:59 PM
FinalizeStartTime = 5/5/2019 4:46:51 PM
UpgradeEndTime = 5/5/2019 5:05:53 PM
UpgradeElapsedTime = 00:29:54
CV = T67nFXVbMEuVQzJp
ReportId = f258f9a3-787f-49be-ba4b-268b48fbe5e0

I've also tried
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

I've tried windows update troubleshoter,
Thanks for reading and trying to help

 

[Sysnative Windows Update]

Hello and welcome!

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.

 

[grizzlybear11]

Thank you for you response, please see the attachments below.

 

[Sysnative Windows Update]

Please uninstall the following and then retry:

µTorrent
BitDefender
Driver Easy
Asus software (not drivers)
GOG Galaxy
Malwarebytes
MSI Afterburner
Windscribe

Make sure you use vendor's official tool for BitDefender and MBAM.

 

[grizzlybear11]

I've uninstalled everything you mentioned however when I try to uninstall the Asus software I receive the following error message. It continues to pop up every 2 mins or so after trying to uninstall the software. Also Windows failed to update to 1809 and it failed to update to 1903 error code 0x80070003.

 

[grizzlybear11]

I managed to get the error message to go away however I am back at square one in terms of installing a new windows update.

 

[Sysnative Windows Update]

Please do the following:

SFC Scan

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

 

[grizzlybear11]

Please see attached, thanks

 

[Sysnative Windows Update]

Thank you. Now this:

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   Dism /Online /Cleanup-Image /RestoreHealth
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
   
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
   Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

[grizzlybear11]

Please see attached

 

[grizzlybear11]

this may help as well, thanks for the assist.

 

[grizzlybear11]

I have sucessfully updated to 1903 however I had to do a clean install of 1803 then clean install to 1903 for it to work. Thanks please mark as solved. Thank you for your assistance throughout

 

[Sysnative Windows Update]

Thank you for letting me know. Sorry for not getting back to you sooner. I am extremely busy and am currently no longer working any threads.