hey, computer is 1yo now and ive been having this latency since i got it, every 10-30 mins the audio is dropping and the pc is freezing with it, pc is freezing sometime without audio lag (for like 3 seconds each time)
its a driver problem but i have no clue what to do. these are some picture that might help investigate what the problem is.
Check "device manager", click "standard sata ahci controller", switch from "general" tab to "driver" tab: if the "driver provider" is AMD, click "update driver" button, click "search automatically for drivers" and it should choose the microsoft driver for it.
Reboot.
Check "device manager", click "standard sata ahci controller", switch from "general" tab to "driver" tab: if the "driver provider" is AMD, click "update driver" button, click "search automatically for drivers" and it should choose the microsoft driver for it.
Reboot.
What do you see?
Did you set your PC/bios as ide or raid?
EDIT:
Maybe you see "AMD sata controller".
Re-try: open "device manager", click "AMD sata controller", switch from "general" tab to "driver" tab, click "update driver" button, click "search automatically for drivers" and it should choose the microsoft driver for it.
Reboot.
What do you see?
Did you set your PC/bios as ide or raid?
EDIT:
Maybe you see "AMD sata controller".
Re-try: open "device manager", click "AMD sata controller", switch from "general" tab to "driver" tab, click "update driver" button, click "search automatically for drivers" and it should choose the microsoft driver for it.
Reboot.
I'd try to manually substitute the two amd sata controllers with the standard sata ahci controller.
But before you do it, I strongly suggest you get your precautions: system image (full or partial, i.e. the minimum partitions needed), backup your important files and a system restore point.
I'd try to manually substitute the two amd sata controllers with the standard sata ahci controller.
But before you do it, I strongly suggest you get your precautions: system image (full or partial, i.e. the minimum partitions needed), backup your important files and a system restore point.
1) Find your pci string in "Device manager, Sound, Video and game controllers", "High Definition Audio Device", properties, details tab, Property:Parent, Value: Your-PCIString
2) Open regedit and "navigate" here: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\Your-PCIString\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties
Obviously, you have to substitute the letters "Your-PCIString", in the above path, with the pci string you found at point one.
3) Change the MSISupported value, from 0 to 1. If it doesn't exist, create a new dword (32-bit value), name it MSISupported, give it 1 as value.
1) Find your pci string in "Device manager, Sound, Video and game controllers", "High Definition Audio Device", properties, details tab, Property:Parent, Value: Your-PCIString
2) Open regedit and "navigate" here: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\Your-PCIString\Device Parameters\Interrupt Management\MessageSignaledInterruptProperties
Obviously, you have to substitute the letters "Your-PCIString", in the above path, with the pci string you found at point one.
3) Change the MSISupported value, from 0 to 1. If it doesn't exist, create a new dword (32-bit value), name it MSISupported, give it 1 as value.
so far so good ill let you know whats up, gonna test it for 40more mins . also ty so much for the help ive been struggling with the problem for a year now and have around 50 hours of researching how to solve it
is there anyway u got discord or skype, idk exactly how to post , got all the programs installed or else i can just send like screenshots of specific stuff if that'd help u
There are also two new bios versions for your motherboard.
Currently, you have "installed" version 5406.
There are 5601 and 5603, and they say:
Read More:
BIOS 5603
Improve system stability
BIOS 5601
Improve system performance
Improve DRAM stability
Improve system stability
Improve system compatibility
Fixed AI suite 3 issue
Update AM4 AGESA to 1006
Fixed HDMI and DP sound issue
You can see 5601 fixed a DP sound issue.
It should be a DisplayPort issue.
And if I'm not wrong, you are using a displayport.
Therefore, you could try to update the BIOS to the latest version and, hopefully, things will improve again. I would not use the EZ UPDATE method (because it will be done inside windows... Given that your system seems to be stable, you could try it).
I would prefer the EZ FLASH 3 method.
Make sure to don't update the BIOS during a storm (thunderstorm, rainstorm) and (if possible) that power from the mains won't go away - won't be interrupted. DO NOT SHUTDOWN and DO NOT RESET the system while updating the BIOS.
Instructions:
There are also two new bios versions for your motherboard.
Currently, you have "installed" version 5406.
There are 5601 and 5603, and they say:
Read More:
You can see 5601 fixed a DP sound issue.
It should be a DisplayPort issue.
And if I'm not wrong, you are using a displayport.
Therefore, you could try to update the BIOS to the latest version and, hopefully, things will improve again. I would not use the EZ UPDATE method (because it will be done inside windows... Given that your system seems to be stable, you could try it).
I would prefer the EZ FLASH 3 method.
Make sure to don't update the BIOS during a storm (thunderstorm, rainstorm) and (if possible) that power from the mains won't go away - won't be interrupted. DO NOT SHUTDOWN and DO NOT RESET the system while updating the BIOS.
Instructions:
hey, done everything as you said, im gonna test the latency now, btw for some reason my computer restarted with no reason to when it was idle for a few mins , do you think its normal?
There are also two new bios versions for your motherboard.
Currently, you have "installed" version 5406.
There are 5601 and 5603, and they say:
Read More:
You can see 5601 fixed a DP sound issue.
It should be a DisplayPort issue.
And if I'm not wrong, you are using a displayport.
Therefore, you could try to update the BIOS to the latest version and, hopefully, things will improve again. I would not use the EZ UPDATE method (because it will be done inside windows... Given that your system seems to be stable, you could try it).
I would prefer the EZ FLASH 3 method.
Make sure to don't update the BIOS during a storm (thunderstorm, rainstorm) and (if possible) that power from the mains won't go away - won't be interrupted. DO NOT SHUTDOWN and DO NOT RESET the system while updating the BIOS.
Instructions:
like this?, what doi do next?
