[SOLVED] Startup with blank screen

User Of Inspiron 1420

Well-known member
Joined
Sep 17, 2021
Posts
148
Recently,I use the display driver provided by AMD Radeon Software rather than Windows Update's display driver as the latter driver is causing video stuttering in Microsoft Edge.But now the laptop will turn blank during startup sometimes,so i need to force restart with the power button but this may fail and I need to hard restart several times.But in the reliability history it gives hardware error besides the AMD software error.

Please have a look at these reports I saved.(I am wondering is it related to the BSOD DPC Watchdog Violation that is pestering many 14ARB7 laptop owners as sometimes it will say watchdog.temp something similar reliability history even though I never see the BSOD screen at all or experience it when I am using my laptop)
I had try DISM,SFC and chkdsk without any errors or repair performed as well as reinstall my display driver.
See the attachment and this temporary files for the "fourth report" fourth report/WATCHDOG4400-20230301-1235.dmp and 6 more files


Spec:

Laptop name: Lenovo Yoga 7 Gen 7 a.k.a. Lenovo Yoga 7 14ARB7

CPU: AMD Ryzen 7 6800U

RAM: 32GB LPDDR5 6400MHZ

GPU: iGPU ,AMD Radeon 680M (AMD Software: Adrenalin Edition 23.2.2 )

Windows version: Windows 11 Pro 10.0.22621 Build 22621
*Every drivers is up to date according to Lenovo Vantage and Windows Update
 

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