[SOLVED] Start menu not working

epicnomad · Oct 27, 2018

Not sure if this is the best place to post this, so if it needs to be moved, please let me know.

My laptop doesn't seem to have a working start menu currently. I have tried to run sfc /scannow, but it fails after reaching []%. I then followed steps I read online to run dism /online / cleanup-image /StartComponentCleanup which completed. I then tried the next step I had read online to run dism /online /cleanup-image /restorehealth. This step failed after reaching 11.1% with error 4448 "The WOF driver encountered a corruption in the compressed file's Resource Table."

What should my next step be?

Any assistance to help resolve this would be greatly appreciated.

epicnomad · Oct 28, 2018

Thank you for moving my thread to the correct place. I see a similar thread and am also following along with it, but probably need some different more specific action with my own computer.

jcgriff2 · Oct 28, 2018

Please run - Windows Update Forum Posting Instructions

Sysnative Windows Update · Oct 28, 2018

Hello and welcome!

Please also do the following:

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

Download GSmartControl and save it on your Desktop;
Execute gsmartcontrol.exe; Let the install complete and launch the programme.
Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;

epicnomad · Oct 28, 2018

jcgriff2 said:
Please run - Windows Update Forum Posting Instructions

sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 53% complete.

Windows Resource Protection could not perform the requested operation.

SFCFix.exe

SFCFix Has Crashed

Something has gone horribly wrong and SFCFix has crashed. Would you like SFCFix to submit a crash report to the developer so that this problem can be fixed? Type "y" for yes or "n" for no and press enter to continue:

I submitted the crash report, and attempted again, same result.

I am running Windows 10 Home Version 1803 Installed on 06/22/2018 OS build 17134.376

The CBS.zip is available
CBS.zip - Google Drive
CBS.zip - Google Drive

Will Download and follow the instructions for the GSmartControl next.

Sysnative Windows Update · Oct 28, 2018

Please do, as I have a strong suspicion that your HDD might be involved.

epicnomad · Oct 29, 2018

results of the gsmartcontrol test:

"Test #","Type","Status","% Completed","Lifetime hours","LBA of the first error"
1,"Extended offline","Completed without error","100%","21491","-"

"Test #","Type","Status","% Completed","Lifetime hours","LBA of the first error"
2,"Short offline","Completed without error","100%","6714","-"

no red or pink sections in the attributes tab

Sysnative Windows Update · Oct 30, 2018

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
Code:
tags around the log to break up the text.

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

epicnomad · Oct 30, 2018

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-10-30 19:16:46.006
Microsoft Windows 10 Build 17134 - amd64
Using .zip script file at C:\Users\thoma\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ellcommon.resources_31bf3856ad364e35_10.0.17134.112_en-us_2788798c2b3ff0be\Windows.UI.ShellCommon.en-US.pri


Failed to backup file C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ellcommon.resources_31bf3856ad364e35_10.0.17134.112_en-us_2788798c2b3ff0be\Windows.UI.ShellCommon.en-US.pri with error code 0x1160.


Successfully copied file C:\Users\thoma\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-u..ellcommon.resources_31bf3856ad364e35_10.0.17134.112_en-us_2788798c2b3ff0be\Windows.UI.ShellCommon.en-US.pri to C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ellcommon.resources_31bf3856ad364e35_10.0.17134.112_en-us_2788798c2b3ff0be\Windows.UI.ShellCommon.en-US.pri.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ellcommon.resources_31bf3856ad364e35_10.0.17134.112_en-us_2788798c2b3ff0be\Windows.UI.ShellCommon.en-US.pri
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ellcommon.resources_31bf3856ad364e35_10.0.17134.112_en-us_2788798c2b3ff0be\Windows.UI.ShellCommon.en-US.pri
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-10-30 19:16:47.724
Script hash: uYeFa/WVgVQsiQx5i4QYIW+/2LY2mWYxFbJtL28rTEY=
----------------------EOF-----------------------

epicnomad · Oct 30, 2018

CBS txt file should be available at the following google drive share link.

cbs.txt - Google Drive

epicnomad · Oct 30, 2018

side note, after running both of those fixes, the start menu has started working, as well as being able to right click things in the taskbar. I don't know if things are 100% back to full health, but it is a vast improvement already

Sysnative Windows Update · Oct 31, 2018

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

epicnomad · Nov 1, 2018

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-11-01 05:17:54.292
Microsoft Windows 10 Build 17134 - amd64
Using .zip script file at C:\Users\thoma\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-g..licy-base.resources_31bf3856ad364e35_10.0.17134.1_en-us_a6b527f2da10959c


Successfully copied file C:\Users\thoma\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-g..licy-base.resources_31bf3856ad364e35_10.0.17134.1_en-us_a6b527f2da10959c\gpapi.dll.mui to C:\WINDOWS\winsxs\amd64_microsoft-windows-g..licy-base.resources_31bf3856ad364e35_10.0.17134.1_en-us_a6b527f2da10959c\gpapi.dll.mui.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-g..licy-base.resources_31bf3856ad364e35_10.0.17134.1_en-us_a6b527f2da10959c
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-g..licy-base.resources_31bf3856ad364e35_10.0.17134.1_en-us_a6b527f2da10959c
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2018-11-01 05:17:54.948
Script hash: sYopNYTxQk/YV8S02hNDn5VQjYAulxEjIEc+6xTSkZA=
----------------------EOF-----------------------

cbs.txt - Google Drive

Sysnative Windows Update · Nov 1, 2018

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

epicnomad · Nov 2, 2018

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-11-02 00:04:04.490
Microsoft Windows 10 Build 17134 - amd64
Using .zip script file at C:\Users\thoma\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\wow64_microsoft-windows-g..licy-base.resources_31bf3856ad364e35_10.0.17134.1_en-us_b109d2450e715797


Successfully copied file C:\Users\thoma\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-g..licy-base.resources_31bf3856ad364e35_10.0.17134.1_en-us_b109d2450e715797\gpapi.dll.mui to C:\WINDOWS\winsxs\wow64_microsoft-windows-g..licy-base.resources_31bf3856ad364e35_10.0.17134.1_en-us_b109d2450e715797\gpapi.dll.mui.


Successfully restored ownership for C:\WINDOWS\winsxs\wow64_microsoft-windows-g..licy-base.resources_31bf3856ad364e35_10.0.17134.1_en-us_b109d2450e715797
Successfully restored permissions on C:\WINDOWS\winsxs\wow64_microsoft-windows-g..licy-base.resources_31bf3856ad364e35_10.0.17134.1_en-us_b109d2450e715797
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2018-11-02 00:04:04.989
Script hash: 60LJB3af7jZYG7fuq6yBhboGijM3jyBF4TS8ujflXPc=
----------------------EOF-----------------------

cbs.txt - Google Drive

Sysnative Windows Update · Nov 2, 2018

Please try the following: How to Fix Hard Drive Problems with Chkdsk in Windows 7, 8, and 10

Afterwards, run the following utility and paste the results in your reply: Dropbox - ListChkdskResult.exe

epicnomad · Nov 2, 2018

Code:

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013


------< Log generate on 11/2/2018 5:08:18 AM >------
Category: 0
Computer Name: MANDREWS-ASPIRE
Event Code: 1001
Record Number: 194666
Source Name: Microsoft-Windows-Wininit
Time Written: 11-02-2018 @ 08:28:27
Event Type: Information
User: 
Message: 


Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.


A disk check has been scheduled.
Windows will now check the disk.                         


Stage 1: Examining basic file system structure ...
  630528 file records processed.                                                        




File verification completed.
  14125 large file records processed.                                   




  0 bad file records processed.                                     






Stage 2: Examining file name linkage ...
  13670 reparse records processed.                                      




  715644 index entries processed.                                                       




Index verification completed.
  0 unindexed files scanned.                                        




  0 unindexed files recovered to lost and found.                    




  13670 reparse records processed.                                      






Stage 3: Examining security descriptors ...
Cleaning up 496 unused index entries from index $SII of file 0x9.
Cleaning up 496 unused index entries from index $SDH of file 0x9.
Cleaning up 496 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
  42559 data files processed.                                           




CHKDSK is verifying Usn Journal...
  36931288 USN bytes processed.                                                           




Usn Journal verification completed.


Stage 4: Looking for bad clusters in user file data ...
  630512 files processed.                                                               




File data verification completed.


Stage 5: Looking for bad, free clusters ...
  227966864 free clusters processed.                                                       




Free space verification is complete.
Correcting errors in the Volume Bitmap.


Windows has made corrections to the file system.
No further action is required.


 975758934 KB total disk space.
  62959704 KB in 204444 files.
    159348 KB in 42562 indexes.
         0 KB in bad sectors.
    772426 KB in use by the system.
     65536 KB occupied by the log file.
 911867456 KB available on disk.


      4096 bytes in each allocation unit.
 243939733 total allocation units on disk.
 227966864 allocation units available on disk.


Internal Info:
00 9f 09 00 98 c4 03 00 8a 49 07 00 00 00 00 00  .........I......
04 01 00 00 62 34 00 00 00 00 00 00 00 00 00 00  ....b4..........


Windows has finished checking your disk.
Please wait while your computer restarts.


-----------------------------------------------------------------------
Category: 0
Computer Name: MANDREWS-ASPIRE
Event Code: 1001
Record Number: 186225
Source Name: Microsoft-Windows-Wininit
Time Written: 10-27-2018 @ 18:36:10
Event Type: Information
User: 
Message: 


Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.


A disk check has been scheduled.
Windows will now check the disk.                         


Stage 1: Examining basic file system structure ...
  630528 file records processed.                                                        




File verification completed.
  13418 large file records processed.                                   




  0 bad file records processed.                                     






Stage 2: Examining file name linkage ...
  12942 reparse records processed.                                      




  712346 index entries processed.                                                       




Index verification completed.
  0 unindexed files scanned.                                        




  0 unindexed files recovered to lost and found.                    




  12942 reparse records processed.                                      






Stage 3: Examining security descriptors ...
Cleaning up 14 unused index entries from index $SII of file 0x9.
Cleaning up 14 unused index entries from index $SDH of file 0x9.
Cleaning up 14 unused security descriptors.
Security descriptor verification completed.
  40910 data files processed.                                           




CHKDSK is verifying Usn Journal...
  34159480 USN bytes processed.                                                           




Usn Journal verification completed.


Stage 4: Looking for bad clusters in user file data ...
  630512 files processed.                                                               




File data verification completed.


Stage 5: Looking for bad, free clusters ...
  226658201 free clusters processed.                                                       




Free space verification is complete.


Windows has scanned the file system and found no problems.
No further action is required.


 975758934 KB total disk space.
  68206824 KB in 178119 files.
    145188 KB in 40911 indexes.
         0 KB in bad sectors.
    774118 KB in use by the system.
     65536 KB occupied by the log file.
 906632804 KB available on disk.


      4096 bytes in each allocation unit.
 243939733 total allocation units on disk.
 226658201 allocation units available on disk.


Internal Info:
00 9f 09 00 4f 57 03 00 d9 6b 06 00 00 00 00 00  ....OW...k......
05 01 00 00 89 31 00 00 00 00 00 00 00 00 00 00  .....1..........


Windows has finished checking your disk.
Please wait while your computer restarts.


-----------------------------------------------------------------------
Category: 0
Computer Name: MANDREWS-ASPIRE
Event Code: 1001
Record Number: 186000
Source Name: Microsoft-Windows-Wininit
Time Written: 10-27-2018 @ 02:36:19
Event Type: Information
User: 
Message: 


Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.


One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         


Stage 1: Examining basic file system structure ...
  630528 file records processed.                                                        




File verification completed.
  14038 large file records processed.                                   




  0 bad file records processed.                                     






Stage 2: Examining file name linkage ...
  19508 reparse records processed.                                      




The multi-sector header signature for VCN 0x1 of index $I30
in file 0x231d4 is incorrect.
3c 3f 78 6d 6c 20 76 65 ?? ?? ?? ?? ?? ?? ?? ??  <?xml ve........
The multi-sector header signature for VCN 0x0 of index $I30
in file 0x231d4 is incorrect.
00 00 00 00 00 00 00 00 ?? ?? ?? ?? ?? ?? ?? ??  ................
Correcting error in index $I30 for file 231D4.
The index bitmap $I30 in file 0x231d4 is incorrect.
CHKDSK discovered free space marked as allocated in the bitmap for index $I30 for file 231D4.
The down pointer of current index entry with length 0xa0 is invalid.
6c 32 02 00 00 00 06 00 a0 00 86 00 01 00 00 00  l2..............
d4 31 02 00 00 00 09 00 00 88 4d 7a 7a d6 d0 01  .1........Mzz...
00 88 4d 7a 7a d6 d0 01 3f 3d ab 73 9b 3c d1 01  ..Mzz...?=.s.<..
3f 3d ab 73 9b 3c d1 01 00 f0 00 00 00 00 00 00  ?=.s.<..........
20 e9 00 00 00 00 00 00 20 00 00 00 00 00 00 00   ....... .......
22 01 48 00 6f 00 73 00 74 00 43 00 68 00 61 00  ".H.o.s.t.C.h.a.
6e 00 67 00 65 00 73 00 4e 00 6f 00 74 00 69 00  n.g.e.s.N.o.t.i.
66 00 69 00 63 00 61 00 74 00 69 00 6f 00 6e 00  f.i.c.a.t.i.o.n.
53 00 65 00 72 00 76 00 69 00 63 00 65 00 2e 00  S.e.r.v.i.c.e...
64 00 6c 00 6c 00 00 00 ff ff ff ff ff ff ff ff  d.l.l...........
Sorting index $I30 in file 231D4.
  712320 index entries processed.                                                       




Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file ACE.dll (231D5) into directory file 231D4.
Recovering orphaned file COMEVE~1.DLL (231D9) into directory file 231D4.
Recovering orphaned file ComEventHandler.dll (231D9) into directory file 231D4.
Recovering orphaned file Common.dll (231DA) into directory file 231D4.
Recovering orphaned file CONFIG~1.DLL (2323D) into directory file 231D4.
Recovering orphaned file Configurator.dll (2323D) into directory file 231D4.
Recovering orphaned file EVENTM~1.DLL (23244) into directory file 231D4.
Recovering orphaned file EventManager.dll (23244) into directory file 231D4.
Recovering orphaned file NAPNAC~1.DLL (23266) into directory file 231D4.
Recovering orphaned file NapNacService.dll (23266) into directory file 231D4.
Skipping further messages about recovering orphans.
  24 unindexed files scanned.                                        




  24 unindexed files recovered to original directory.
  0 unindexed files recovered to lost and found.                    




  19508 reparse records processed.                                      






Stage 3: Examining security descriptors ...
Cleaning up 31 unused index entries from index $SII of file 0x9.
Cleaning up 31 unused index entries from index $SDH of file 0x9.
Cleaning up 31 unused security descriptors.
Security descriptor verification completed.
  40897 data files processed.                                           




CHKDSK is verifying Usn Journal...
Usn Journal verification completed.


Stage 4: Looking for bad clusters in user file data ...
  630512 files processed.                                                               




File data verification completed.


Stage 5: Looking for bad, free clusters ...
  226104268 free clusters processed.                                                       




Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.


Windows has made corrections to the file system.
No further action is required.


 975758934 KB total disk space.
  70454308 KB in 191720 files.
    148596 KB in 40898 indexes.
         0 KB in bad sectors.
    738958 KB in use by the system.
     65536 KB occupied by the log file.
 904417072 KB available on disk.


      4096 bytes in each allocation unit.
 243939733 total allocation units on disk.
 226104268 allocation units available on disk.


Internal Info:
00 9f 09 00 63 8c 03 00 5e 01 07 00 00 00 00 00  ....c...^.......
05 01 00 00 2f 4b 00 00 00 00 00 00 00 00 00 00  ..../K..........


Windows has finished checking your disk.
Please wait while your computer restarts.


-----------------------------------------------------------------------
Category: 0
Computer Name: MANDREWS-ASPIRE
Event Code: 26228
Record Number: 185947
Source Name: Chkdsk
Time Written: 10-26-2018 @ 22:37:47
Event Type: Information
User: 
Message: Chkdsk was executed in verify mode on a volume snapshot.  


Checking file system on \Device\HarddiskVolume3
Volume label is Acer.


Examining 1 corruption record ...


Record 1 of 1: Corruption in index "$I30" of directory "\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS <0x9,0x231d4>" ... The multi-sector header signature for VCN 0x0 of index $I30
in file 0x231d4 is incorrect.
00 00 00 00 00 00 00 00 ?? ?? ?? ?? ?? ?? ?? ??  ................
The index entry offset, 0x0, of index $I30
in file 0x231d4 is incorrect.
corruption found.


1 corruption record processed in 0.6 seconds.


Windows has examined the list of previously identified potential issues and found problems.
Please run chkdsk /scan to fully analyze the problems and queue them for repair.


-----------------------------------------------------------------------
Category: 0
Computer Name: MANDREWS-ASPIRE
Event Code: 26228
Record Number: 185837
Source Name: Chkdsk
Time Written: 10-26-2018 @ 22:07:06
Event Type: Information
User: 
Message: Chkdsk was executed in verify mode on a volume snapshot.  


Checking file system on \Device\HarddiskVolume3
Volume label is Acer.


Examining 1 corruption record ...


Record 1 of 1: Corruption in index "$I30" of directory "\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS <0x9,0x231d4>" ... The multi-sector header signature for VCN 0x0 of index $I30
in file 0x231d4 is incorrect.
00 00 00 00 00 00 00 00 ?? ?? ?? ?? ?? ?? ?? ??  ................
The index entry offset, 0x0, of index $I30
in file 0x231d4 is incorrect.
corruption found.


1 corruption record processed in 0.2 seconds.


Windows has examined the list of previously identified potential issues and found problems.
Please run chkdsk /scan to fully analyze the problems and queue them for repair.


-----------------------------------------------------------------------
Category: 0
Computer Name: MANDREWS-ASPIRE
Event Code: 26228
Record Number: 185705
Source Name: Chkdsk
Time Written: 10-26-2018 @ 21:39:15
Event Type: Information
User: 
Message: Chkdsk was executed in verify mode on a volume snapshot.  


Checking file system on \Device\HarddiskVolume3
Volume label is Acer.


Examining 2 corruption records ...


Record 1 of 2: Corruption in index "$I30" of directory "\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS <0x9,0x231d4>" ... The multi-sector header signature for VCN 0x0 of index $I30
in file 0x231d4 is incorrect.
00 00 00 00 00 00 00 00 ?? ?? ?? ?? ?? ?? ?? ??  ................
The index entry offset, 0x0, of index $I30
in file 0x231d4 is incorrect.
corruption found.


Record 2 of 2: Corruption in index "$I30" of directory "\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS <0x9,0x231d4>" ... The multi-sector header signature for VCN 0x0 of index $I30
in file 0x231d4 is incorrect.
00 00 00 00 00 00 00 00 ?? ?? ?? ?? ?? ?? ?? ??  ................
The index entry offset, 0x0, of index $I30
in file 0x231d4 is incorrect.
corruption found.


2 corruption records processed in 0.7 seconds.


Windows has examined the list of previously identified potential issues and found problems.
Please run chkdsk /scan to fully analyze the problems and queue them for repair.


-----------------------------------------------------------------------
Category: 0
Computer Name: MANDREWS-ASPIRE
Event Code: 26228
Record Number: 185544
Source Name: Chkdsk
Time Written: 10-26-2018 @ 20:02:45
Event Type: Information
User: 
Message: Chkdsk was executed in verify mode on a volume snapshot.  


Checking file system on \Device\HarddiskVolume3
Volume label is Acer.


Examining 2 corruption records ...


Record 1 of 2: Bad subtree in index "$I30" of directory "\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS <0x9,0x231d4>" ... The multi-sector header signature for VCN 0x0 of index $I30
in file 0x231d4 is incorrect.
c8 70 20 22 d3 d0 20 22 ?? ?? ?? ?? ?? ?? ?? ??  .p ".. "........
The first index entry offset, 0x22204cf9, for index $I30 in file 0x231d4
points beyond the length, 0xfe8, of the index.  VCN is unknown.
corruption found.


Record 2 of 2: Corruption in index "$I30" of directory "\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS <0x9,0x231d4>" ... The multi-sector header signature for VCN 0x1 of index $I30
in file 0x231d4 is incorrect.
59 20 20 48 66 e7 20 48 ?? ?? ?? ?? ?? ?? ?? ??  Y  Hfç H........
The first index entry offset, 0x48200fb0, for index $I30 in file 0x231d4
points beyond the length, 0xfe8, of the index.  VCN is unknown.
corruption found.


2 corruption records processed in 0.5 seconds.


Windows has examined the list of previously identified potential issues and found problems.
Please run chkdsk /scan to fully analyze the problems and queue them for repair.


-----------------------------------------------------------------------

Sysnative Windows Update · Nov 2, 2018

Please run the following command from an elevated command prompt.

Code:

[B]chkdsk c: /scan[/B]

epicnomad · Nov 3, 2018

Code:

Microsoft Windows [Version 10.0.17134.376]
(c) 2018 Microsoft Corporation. All rights reserved.


C:\WINDOWS\system32>chkdsk c: /scan
The type of the file system is NTFS.
Volume label is Acer.


Stage 1: Examining basic file system structure ...
  630528 file records processed.
File verification completed.
  14125 large file records processed.
  0 bad file records processed.


Stage 2: Examining file name linkage ...
  13670 reparse records processed.
  715672 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered to lost and found.
  13670 reparse records processed.


Stage 3: Examining security descriptors ...
Security descriptor verification completed.
  42573 data files processed.
CHKDSK is verifying Usn Journal...
  40584488 USN bytes processed.
Usn Journal verification completed.


Windows has scanned the file system and found no problems.
No further action is required.


 975758934 KB total disk space.
  63692932 KB in 204853 files.
    159468 KB in 42574 indexes.
         0 KB in bad sectors.
    775694 KB in use by the system.
     65536 KB occupied by the log file.
 911130840 KB available on disk.


      4096 bytes in each allocation unit.
 243939733 total allocation units on disk.
 227782710 allocation units available on disk.


C:\WINDOWS\system32>

Sysnative Windows Update · Nov 3, 2018

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

[SOLVED] Start menu not working

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