SSD not being detected

Adamsavage79

Adamsavage79

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Joined
Nov 3, 2017
Posts
132
Location
Ottawa
I've basically had my Mobo seemily out of nowhere stop detecting my SDD boot drive. I've had to unplug it and plug it back in, and then the board sees it. Also, when it can't detect the SDD and I try to get into BIOS the computer will lock up. I have to shut down, and un plug and re plug the Drive. I'm wondering if I have a hardware fault, or a faulty cable ? The SDD health looks fine, so maybe the PW is failing, bad cable ?
 
Found this, which is suspiciously similar for that same drive: SSD disappearing after it's been on a while

You could try what Crucial troubleshooting recommends for their drives with similar problems:
In most cases, your SSD can be returned to normal operating condition by completing a power cycle. The process will take approximately one hour.
We recommend you perform this procedure on a desktop computer because it allows you to only connect the SATA power connection, which improves the odds of the power cycle being successful. However, a USB enclosure with an external power source will also work. Apple and Windows desktop users follow the same steps.
  1. Once you have the drive connected and sitting idle, simply power on the computer and wait for 20 minutes. We recommend that you don't use the computer during this process.
  2. Power the computer down and disconnect the drive for 30 seconds.
  3. Repeat steps 1 and 2 one more time.
  4. Reconnect the drive normally, and boot the computer to your operating system.
  5. If the latest firmware is has not been updated to your drive, do so.
A laptop computer will also work, but you’ll have connect the drive and navigate to the systems BIOS menu. (Please refer to your system manufacture’s documentation on how to access the BIOS.) Allowing the drive to sit in the BIOS will improve the odds that the power cycle will work. For laptops, we don’t recommended using a USB enclosure powered via USB. In addition, Apple laptop users must boot the system to the open firmware.
  1. Laptop users will need to be in the BIOS menu, or open firmware as stated above. The computer will need to stay powered for 20 minutes. We recommend you don’t use the laptop during this process.
  2. Power the computer down and disconnect the drive for 30 seconds.
  3. Repeat steps 1 and 2 one more time.
  4. Reconnect the drive normally, and boot the computer to your operating system.
  5. If the latest firmware is has not been updated to your drive, do so.
Click to expand...
 
I can try that. Windows locked up again for me today. I was able to play a game for a hour without any problems, so I'm not sure what is going on. Also, firmware upgrading the drive will wipe it.. I have my OS on it right now.
 
Latest firmware is 5.8.2 for that drive.

What version are you on?

Improvements in 5.8.2: SSDStability.PNG


I also strongly recommend you get into the habit of keeping system images of your installation. That way, a firmware update won't cause you to lose the OS. You'd just have to restore the image.
 
Crystal Disk Info states I have 5.8.2. I have had issues with my USB 3 ports before, where I would get power but windows would not detect anything. I just started using them again Monday night and shortly after is when I started having problems. However, it fail to be detected before hand. Luckly, SSD drives are cheap. If it turns out to be the SSD, I'm going to get a Samsung 860 EVO.
 
With the USB issues thrown in the mix, I'd suspect either a bad motherboard or faulty power supply myself. What PSU and motherboard are you running with?
 
It could be the power supply, as it only really started to act up today and the power went out for a couple minutes today. I'm running a Asus M5A97 LE R2.0 with a Corsair HX750 Power Supply.
 
It would seem it's the Power Supply. I had my D drive also stop being detected, after yet another power loss this morning.
 
I just wanted to update the thread. The computer has been running stable for over 12 hours. Aside from the one drive not being detected during the boot up before hand. The only thing different, is on a hunch I unplugged everything from my USB 3.0 port. I will let the computer run another day, then plug everything back into that port and see if I get lock ups and random crashes.. If I do, then I know to only plug anything into it, when I will be using it. As for the drives randomly not showing up, I will just deal with it. I plan to build a new system in the Fall, so I want to avoid having to put any money into this system. I will update in a couple days.
 
Ok It's Monday and I've had a USB Extension plugged into the 3.0 port, for close to 24 hours now and the computer is stable. Still not really sure why it was so unstable that one day, but it's fine now. I will just deal with it, until I build a new system I guess.
 
It would seem my SSD was toast.. Windows did an update and from then. Things went downhill. The screen would flash on and off trying to boot into windows, or if I pressed the delete key too many times, to get into Bios. Windows would locking up when I tried to scan the files on the SDD or transfer files from it. I installed Windows on a spare drive I had, and everything was fine. Bios was detecting the drive and no flashing screen.. That was till I hooked up the SSD externally and tried to a do system clean up. Windows locked up when I tried to cancel it.. Then it went downhill from from there.. Flashing screen, and windows getting corrupted.. I would boot into windows with a blank screen. Went out and bought a new SDD, and started a fresh install again. The computer once again, is stable.

I should add that I formatted the drive, and windows took several minutes to do a quick format, which in the end left the drive in a raw state. Windows wont let me format it either. I do have a Image of the drive when it was still mostly working, but I'm wondering if that image is one of a corrupted Windows, and I should stick to my fresh install.
 

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