[SOLVED] SSC Cannot repair PINTLGB.IND

[DaveG]

Hi,

I have an ASUS laptop, running Windows 7 and after receiving my "invitation" I tried to download and install the Windows 10 upgrade, but received and error message "0x80070057. I tried to install an update to my Intel Graphics adapter, thinking this might be the problem, and received an error code "80070103". I did a Google search, and discovered that this is a common problem with ASUS computers and Windows 10. I tried the solutions I found, which was running SFC, uninstalling ASUS Web Storage and Office 10 Starter Kit, both of which came pre-installed on my laptop. The SFC log shows that the "PINTLGB.IMD" is corrupt and cannot be repaired. In addition, I tried stopping Windows Update, renaming the SoftwareDistribution
folder, restarting my computer, and re-starting Windows Update. I still receive the error message trying to install the Intel update, and my Windows 10 upgrade is not available anymore.

I have followed the instructions for posting to the forum, and downloaded SFCFix.exe. It was unable to repair the file.

Here is a copy of the log file: SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-11 09:45:47.701
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-09-11 09:48:08.897
----------------------EOF-----------------------




I would appreciate any help I can get.


Thank you,

Dave

 

[zcomputerwiz]

Please zip and attach C:\$Windows.~BT\Sources\panther\setupact.log

 

[DaveG]

File added as requested, Thanks.

 

[zcomputerwiz]

2015-09-11 23:00:08, Info                  MOUPG  DlpTask: Leaving Execute Method2015-09-11 23:00:08, Info                  MOUPG  Setup phase change: [SetupPhaseInstall] -> [SetupPhaseFinalize]
2015-09-11 23:00:09, Info                  MOUPG  SetupManager: Successfully completed current mode
2015-09-11 23:00:09, Info                  MOUPG  SetupManager::OpenOrCreateTask: Creating new task [Welcome].
2015-09-11 23:00:09, Info                  MOUPG  CreateTask: Name = [Welcome], WorkingPath = [C:\$Windows.~BT\Sources], TransportId = [00000000-0000-0000-0000-000000000000], Flags = [0x0]
2015-09-11 23:00:10, Info                  MOUPG  Eula: Entering Prepare Method
2015-09-11 23:00:10, Info                  MOUPG  Eula: Leaving Prepare Method
2015-09-11 23:00:11, Info                  MOUPG  SetupManager: User needs to go through welcome task.
2015-09-11 23:00:11, Info                  MOUPG  SetupManager::OpenOrCreateTask: Found task [Exit] in state [0x6] - Action [0xFFFFFFFF].
2015-09-11 23:00:11, Info                  MOUPG  SetupManager::OpenOrCreateTask: Deleting...
2015-09-11 23:00:12, Info                  MOUPG  SetupManager::OpenOrCreateTask: Deleted task [Exit]
2015-09-11 23:00:12, Info                  MOUPG  SetupManager::OpenOrCreateTask: Creating new task [Exit].
2015-09-11 23:00:12, Info                  MOUPG  CreateTask: Name = [Exit], WorkingPath = [C:\$Windows.~BT\Sources], TransportId = [00000000-0000-0000-0000-000000000000], Flags = [0x0]
2015-09-11 23:00:13, Info                  MOUPG  Finalize: Entering Prepare Method
2015-09-11 23:00:13, Info                  MOUPG  Finalize: Leaving Prepare Method
2015-09-11 23:00:14, Info                  MOUPG  DlpTask: Entering Execute Method
2015-09-11 23:00:14, Info                  MOUPG  DlpTask: Transport not set. Skipping download phase.
2015-09-11 23:00:15, Info                  MOUPG  DlpTask: Executing Actions...
2015-09-11 23:00:15, Info                  MOUPG  Action execution thread timeout period: [1000 ms]
2015-09-11 23:00:15, Info                  MOUPG  ImageExit: Initializing SetupResult: [0xc190010e]
2015-09-11 23:00:15, Info                  MOUPG  ImageExit: Initializing Extended:    [0x0]
2015-09-11 23:00:15, Info                  MOUPG  ImageExit: Initializing Scenario:    [5]
2015-09-11 23:00:15, Info                  MOUPG  ImageExit: Initializing Mode:        [2]
2015-09-11 23:00:15, Info                  MOUPG  ImageExit: Initializing Target:      [C]
2015-09-11 23:00:15, Info                  MOUPG  ImageExit: Initializing SQM:         [FALSE]
2015-09-11 23:00:15, Info                  MOUPG  ImageExit: Initializing PostReboot:  [FALSE]

Looks like the Windows 10 Upgrade made it up to the user welcome. What happened at that point? Did the machine bluescreen and restart?

 

[DaveG]

No, it just stopped the download.

 

[zcomputerwiz]

Try running the upgrade using the Windows 10 Media Creation Tool here: Installing Windows 10 using the media creation tool - Windows Help
If the upgrade fails, make note of the stage (running setup, after the first reboot, after the second reboot, etc) and the error code, then zip and attach setupact.log with your reply.

 

[DaveG]

Hi,

Just wanted to thank you so much, I have Win 10 installed now.

Dave

 

[zcomputerwiz]

Excellent :thumbsup2:

I'll mark the thread solved. If you encounter any problems post back and I will continue to assist you.

 

[DaveG]

Thank you again.

Dave