Hi,
I split your post into its own thread for tidiness. :)
Before I put out the second part of the fix, please can you get me some logs so I can check a few things. Thanks for the Tekno_Venus folder btw! :)
Export CBS folder
- Click the Start button :startorb: then click Computer.
- Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
- Find and double click on the Logs folder.
- Right-click on the CBS folder, and select Copy.
- Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
- Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
- A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
- Attach this new file to your next post.
Kind regards,
Stephen