[SOLVED] Specific System Tray (Notification Area) Icon disappears at logon

[ITuser07]

One System Tray (Notification Area) Icon disappears at logon

I have a specific icon that will show in the notification area for only about 5 seconds after logging onto the computer then it disappears. When I look in task manager I can see the application is running and if I end Explorer then restart it then the icon re-appears.
Any ideas what would cause this?
I've already tried to deleted the IconStreams from the registry and that had no effect on this.
This particular machine i'm working on is Windows 10, but I have also seen it happen using the same software on a Windows 7 machine.
I am the administrator of this computer.
The app in question is called Imprivata. It's a single sign on application and the icon should be permanently in the notification area until exited.
Thanks, Ryan

 

[ITuser07]

Re: One System Tray (Notification Area) Icon disappears at logon

There ended up being a application conflict between Imprivata and Informacast Desktop Notifier. Imprivata would load first and then when Informacast Desktop Notifier would load the icon for Imprivata would disappear. I ended up creating a startup delay so that Informacast Desktop Notifier starts before Imprivata and now everything is fine.

 

[Sysnative Windows Update]

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