GuilhermeObeica
Member
- Aug 7, 2023
- 5
Greetings to those who come across this account, and a desperate plea for help. The situation is as follows: about a year and a half ago, I started experiencing problems with my mouse. The issue is that when I lift the mouse even slightly to make micro-adjustments, such as moving the pointer precisely, the mouse behaves erratically. For instance, if I move the mouse slightly upward, the pointer jumps to the top-left corner of the screen. The mouse seems to exert a leftward force on the pointer without locking it in place. While it's possible to move the mouse pointer, any quick movements or lifting of the mouse causes it to veer to the left. This makes it nearly impossible to, for instance, draw a circle with the mouse pointer centered on the screen, as it consistently drifts to the left corner.
Naturally, my initial thought was that it might be due to a virus or a Windows configuration issue. I had been using the Kaspersky antivirus for several years, so I believed a virus was unlikely. I decided to take the drastic step of completely formatting my PC, performing a clean installation of Windows, and avoiding importing any files from the old Windows installation to eliminate potential viruses or corruption.
Despite my efforts, the problem persisted. I explored the possibility of hardware issues in my PC, undergoing a thorough battery of tests with components provided by a friend who is a technician. We replaced each part one by one, but nothing seemed to resolve the issue. The only components we couldn't change were the motherboard and the processor. I began to suspect the issue might be with either the processor or the motherboard. Frustrated by my attempts to solve the problem and having purchased multiple new mice (including the GPRO Superlight and a regular G PRO), all of which exhibited the same issue, I ultimately decided to buy an entirely new computer—a Z690 TUF GAMING with an Intel 12700K CPU, 16GB of RAM, and various other components.
However, even with the new computer, the problem persisted. I had thought of potential electrical issues in my house affecting the PC's performance, so I tested the PC at my technician friend's place. To my dismay, the issue was still present there as well, ruling out environmental factors. I even tested my mouse on his computer, and the problem transferred to his PC too, confirming that the issue was tied to my mouse. Strangely, when I returned the mouse to his PC, it too started experiencing the same problem. Subsequent mice we tested on his PC also exhibited the same behavior. We even tested the mouse within the PC's BIOS settings, and the leftward drifting issue persisted even there.
We attempted to resolve the issue by updating the BIOS and reformatting the NVMe drives, but the problem remained. Even a brand-new mouse, which had never been in contact with the problematic environment, exhibited the same issue after connecting to the PC. We're now at a loss for what to do. Our theory is that a virus might be residing within the mouse and infecting the BIOS or its firmware. However, we're uncertain about how to rectify this situation—how to clean the BIOS or the mice themselves. I'm utterly lost and desperate for a solution.
Video showing the problem
Naturally, my initial thought was that it might be due to a virus or a Windows configuration issue. I had been using the Kaspersky antivirus for several years, so I believed a virus was unlikely. I decided to take the drastic step of completely formatting my PC, performing a clean installation of Windows, and avoiding importing any files from the old Windows installation to eliminate potential viruses or corruption.
Despite my efforts, the problem persisted. I explored the possibility of hardware issues in my PC, undergoing a thorough battery of tests with components provided by a friend who is a technician. We replaced each part one by one, but nothing seemed to resolve the issue. The only components we couldn't change were the motherboard and the processor. I began to suspect the issue might be with either the processor or the motherboard. Frustrated by my attempts to solve the problem and having purchased multiple new mice (including the GPRO Superlight and a regular G PRO), all of which exhibited the same issue, I ultimately decided to buy an entirely new computer—a Z690 TUF GAMING with an Intel 12700K CPU, 16GB of RAM, and various other components.
However, even with the new computer, the problem persisted. I had thought of potential electrical issues in my house affecting the PC's performance, so I tested the PC at my technician friend's place. To my dismay, the issue was still present there as well, ruling out environmental factors. I even tested my mouse on his computer, and the problem transferred to his PC too, confirming that the issue was tied to my mouse. Strangely, when I returned the mouse to his PC, it too started experiencing the same problem. Subsequent mice we tested on his PC also exhibited the same behavior. We even tested the mouse within the PC's BIOS settings, and the leftward drifting issue persisted even there.
We attempted to resolve the issue by updating the BIOS and reformatting the NVMe drives, but the problem remained. Even a brand-new mouse, which had never been in contact with the problematic environment, exhibited the same issue after connecting to the PC. We're now at a loss for what to do. Our theory is that a virus might be residing within the mouse and infecting the BIOS or its firmware. However, we're uncertain about how to rectify this situation—how to clean the BIOS or the mice themselves. I'm utterly lost and desperate for a solution.
Video showing the problem
