M Mowgalan New member Joined Feb 13, 2014 Posts 4 Location Spain May 9, 2014 #1 Hi, I am using a Dell N5110 Laptop Windows 7 Home Premium Service Pack 1 64 bit My laptop has been running very slow for a few weeks. I have run Malwarebytes, Adwcleaner and CCleaner. I have just run perfmon and it tells me: Nombre para mostrar:Servicio biométrico de WindowsCódigo de salida:1068Nombre de servicio:WbioSrvcRuta de acceso:C:\windows\system32\svchost.exe -k WbioSvcGroupCódigo de servicio:0Iniciado:FalseEstado:Stopped Here is the link for my perfmon report: Zippyshare.com Can you please help me from there. You will have noticed that my system is in Spanish. I am not a techie so please have patience. Many thanks in advance.