[SOLVED] SFCFix unable to fix corrupt files

Chilehead

Chilehead

New member
Joined
Jun 1, 2015
Posts
4
Last week JavaScript stopped working in both IE and Firefox on my desktop, but not on my laptop or on my wife's computer, all of which run Windows 7 on the same network. I've tried the following:

  • Checked for updates
  • Ran CCleaner
  • Norton full scan
  • Malwarebytes full scan
  • Flushed the DNS cache
  • Rebooted the router
None of which fixed the problem. Then I ran SFC /scannow which found 14 corrupt files but only fixed seven. One of the unfixed corrupt files was a .json, so maybe this is part of my original problem. Google searches led me to try "takeown /R /F *" followed by "icacls * /T /Q /C /RESET" on the Windows directory and then running SFC again, but the end result was the same.

Then I found and ran SFCFix, with the following result:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-06-01 11:20:38.765
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
WARNING: File C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json was not
backed up as that would replace the current backup.

FIXED: Corruption at C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18839_none_fe0845bb1d97efda\utc.app.json has
been successfully repaired from C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-
client_31bf3856ad364e35_6.1.7601.23040_none_fe7de82236c5fac8\utc.app.json.

CORRUPT: C:\Windows\winsxs\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_0a1d2fcba76b3f00\ATL90.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_51ca66a2bbe76806\ATL90.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft.msxml2_6bd6b9abf345378f_4.30.2100.0_none_3983779e74974f83\msxml4.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfcm90.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfc90u.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfc90.dll
CORRUPT: C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfcm90u.dll

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 8
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 1
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2015-06-01 11:24:04.653
----------------------EOF-----------------------

I used the original Windows disk during the repair attempt.

I've attached a CBS.zip file. When I followed your instructions for compressing the folder I got an access denied message, so I compressed it with WinZip instead. Hope that works for you.

Let me know if you need anything else.

Cheers,

Bob
 

Attachments

Hi and welcome to Sysnative. Sorry for the delay. I don't know if the corruption is a part of your issues but we can definitely fix those.

All the telemetry corruptions can be ignored. These are a known issue that Microsoft is working on and doesn't cause any issues with Windows Updates or the function of your machine. More info on that below.

https://support.microsoft.com/en-us/kb/3022345


quote_icon.png
Originally Posted by Microsoft
This update enables the Diagnostics Tracking Service in Windows 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1 (SP1), and Windows Server 2008 R2 SP1. This tracking service collects data about functional issues in Windows.

This update contains the following two manifests that are occasionally updated by the Diagnostic Tracking Service:

telemetry.ASM-WindowsDefault.json
utc.app.json

The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted. There is no impact or corruption on a device that is running this update, and this issue will be fixed in a later service update.
Click to expand...
Now to fix the other corruptions. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Items for your next post
1. SFCFix.txt
2. CBS.txt
 
BrianDrab said:
Hi and welcome to Sysnative. Sorry for the delay. I don't know if the corruption is a part of your issues but we can definitely fix those.
Click to expand...

No worries - I really appreciate your help.

"CBS.txt" wouldn't upload to the forum, maybe because it is over 11 MB, so I made it into a .zip file and that worked.

-------------
SFCFix version 2.4.4.0 by niemiro.
Start time: 2015-06-06 04:54:14.557
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Bob\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_51ca66a2bbe76806
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft.msxml2_6bd6b9abf345378f_4.30.2100.0_none_3983779e74974f83
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_0a1d2fcba76b3f00\ATL90.dll

Successfully copied file C:\Users\Bob\AppData\Local\niemiro\Archive\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfc90.dll to C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfc90.dll.
Successfully copied file C:\Users\Bob\AppData\Local\niemiro\Archive\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfc90u.dll to C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfc90u.dll.
Successfully copied file C:\Users\Bob\AppData\Local\niemiro\Archive\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfcm90.dll to C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfcm90.dll.
Successfully copied file C:\Users\Bob\AppData\Local\niemiro\Archive\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfcm90u.dll to C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7\mfcm90u.dll.
Successfully copied file C:\Users\Bob\AppData\Local\niemiro\Archive\winsxs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_51ca66a2bbe76806\ATL90.dll to C:\Windows\winsxs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_51ca66a2bbe76806\ATL90.dll.
Successfully copied file C:\Users\Bob\AppData\Local\niemiro\Archive\winsxs\x86_microsoft.msxml2_6bd6b9abf345378f_4.30.2100.0_none_3983779e74974f83\msxml4.dll to C:\Windows\winsxs\x86_microsoft.msxml2_6bd6b9abf345378f_4.30.2100.0_none_3983779e74974f83\msxml4.dll.
Successfully copied file C:\Users\Bob\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_0a1d2fcba76b3f00\ATL90.dll to C:\Windows\winsxs\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_0a1d2fcba76b3f00\ATL90.dll.

Successfully restored ownership for C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d60b7
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_51ca66a2bbe76806
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_51ca66a2bbe76806
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft.msxml2_6bd6b9abf345378f_4.30.2100.0_none_3983779e74974f83
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft.msxml2_6bd6b9abf345378f_4.30.2100.0_none_3983779e74974f83
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_0a1d2fcba76b3f00\ATL90.dll
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_0a1d2fcba76b3f00\ATL90.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.4.0 by niemiro has completed.
Currently storing 8 datablocks.
Finish time: 2015-06-06 04:54:16.549
Script hash: IbyCgnVRQPz7vwQlCogh84VP1X2mRUZEI5sPIZhMImA=
----------------------EOF-----------------------
 

Attachments

That fixed the corruption. Let's do a final check. Please run the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
I've attached the SUR log - not much in it.

And my original problem with JavaScript seems to have been fixed!
 

Attachments

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