SFCFix Tool Couldn't Fix 2 Corrupted Files

Tightrope787 · Jul 21, 2016

Hi everybody!

I am trying to upgrade Win 7 Pro to Win 10 Pro (I know this is a really BAD move but I am giving it a shot.)

I tried 4 -5 times with Windows Update and it always failed with error 80004005.

I tried reset Windows Update components and it failed.

I tried multiple times Tweaking.com Windows Repair All In One and it failed to correct the problem.

I tried 3-4 times with the Media Creation Tool (MCT) and I never got to the DVD file writing.

I completely uninstalled Bitdefender 2016 Security Suite and it still failed to create the DVD windows upgrade using the MCT.

So here we are:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-07-21 11:31:40.169
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_19295908c15690f3\MSDTC.LOG
CORRUPT: C:\Windows\winsxs\x86_microsoft-windows-mulanttsvoiceenudsk_31bf3856ad364e35_6.1.7600.16385_none_0f51daf70520cd99\M1033DSK.CSD

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 2
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-07-21 11:40:30.695
----------------------EOF-----------------------

Awaiting your reply.

Thanks ahead!

T787

zcomputerwiz · Jul 25, 2016

Hello and Welcome!

Do you have a flash drive that you could use to create the installation media using the Media Creation Tool?

What error message does the Media Creation Tool give when it fails?

Tightrope787 · Jul 25, 2016

zcomputerwiz said:
Hello and Welcome! Do you have a flash drive that you could use to create the installation media using the Media Creation Tool? What error message does the Media Creation Tool give when it fails?

Tightrope787 · Jul 25, 2016

Hi zcomputerwiz! Thanks for replying! Well, I have a CD-R that I put into the DVD drive when using Windows Backup. Of course, I used a blank CD-R. I put CD-R into DVD drive and the Windows Backup does NOT see CD-R into drive. It ONLY just lists local disk (D) {Recovery Disk} The problem reports have been sent and are no longer there but I got this the last time I tried MCT. This is the first time that I NOTICED that I get this error (80072efe). ********** Source Host Process for Windows Services Summary Windows Update installation problem Date ‎22/‎07/‎2016 8:02 AM Status Report sent Description A Windows update did not install properly. Sending the following information to Microsoft can help improve the software. Problem signature Problem Event Name: WindowsUpdateFailure3 ClientVersion: 7.6.7601.23453 Win32HResult: 80072efe UpdateId: 00000000-0000-0000-0000-000000000000 Scenario: Scan RevisionID: 0 IsManaged: 0 LastError: 0 CallerAppID: < >: CompatTelRunner.ex ServiceUsed: {7971F918-A847-4430-9279-4A52D1EFE18D} MiscField2: 0 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 4105 Extra information about the problem Bucket ID: 2029982084 ********** When using Windows Update instead of MCT, I got Error 80004005. Usually MCT failure does not list a single error but gives you six different readings in the View technical details readout and they give data like 2,1,1,0,0,0 in HORIZONTAL columns. I am SORRY but I did NOT copy all the View technical details of all the Window Update and MCT failures. Hope this helps! T787

Tightrope787 · Jul 27, 2016

Hi zcomputerwiz!

I have performed the following operations to try to remedy error 80072efe:

**********

1. Click Start, click Run, type in "SERVICES.MSC" and press Enter.

2. Double click Cryptographic Services, and then click Stop (if it has been started).

3. Locate the "C:\Windows\System32" folder.

4. Delete the Catroot2 sub-folder in System32.

5. Click Start, click Run, type in "SERVICES.MSC" and press Enter.

6. Double click Cryptographic Services, and then click Start.

**********

I did DELETE catroot2 sub-folder but there still was a catroot2.bak file which I did NOT touch.

I have RUN MCT one more time to get the error messages that you are seeking.

As before, the Windows 10 installation failed and I get the following problem reports (two) :

**********

Source
Modern Setup Host

Summary
WinSetupDiag02

Date
‎27/‎07/‎2016 9:47 AM

Status
Report sent

Problem signature
Problem Event Name: WinSetupDiag02
Problem Signature 01: 1
Problem Signature 02: 2
Problem Signature 03: 0
Problem Signature 04: 0
Problem Signature 05: 0x0
Problem Signature 06: 0x50013
Problem Signature 07: 7601
Problem Signature 08: win7sp1_gdr
Problem Signature 09: 10586
Problem Signature 10: th2_release_sec
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105

Extra information about the problem
Bucket ID: 811999908

**********

Source
Modern Setup Host

Summary
WinSetupDiag02

Date
‎27/‎07/‎2016 9:47 AM

Status
Report sent

Problem signature
Problem Event Name: WinSetupDiag02
Problem Signature 01: 1
Problem Signature 02: 2
Problem Signature 03: 0
Problem Signature 04: 1
Problem Signature 05: 0x80004005
Problem Signature 06: 0x50014
Problem Signature 07: 7601
Problem Signature 08: win7sp1_gdr
Problem Signature 09: 10586
Problem Signature 10: th2_release_sec
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105

Extra information about the problem
Bucket ID: 812000536

**********

T787

zcomputerwiz · Jul 27, 2016

Please attach C:\Windows.~bt\Sources\Panther\SetupAct.log

Tightrope787 · Jul 27, 2016

OK!

T787

zcomputerwiz · Jul 27, 2016

Code:

2016-07-27 15:06:02, Error                 IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: Failed to backup BCD database from "F:\Boot\BCD" to "C:\$WINDOWS.~BT\Sources\Rollback\Boot\BCD".[gle=0x00000005]
2016-07-27 15:06:02, Error      [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(5), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __thiscall OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000005]
2016-07-27 15:06:02, Error      [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(5), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __thiscall OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)
void __thiscall OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000005]
2016-07-27 15:06:02, Error      [0x06414e] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint) failed. Disabling Rollback.[gle=0x00000005]
2016-07-27 15:06:02, Error                 SP     Error setting OS Switch Rollback checkpoint[gle=0x00000005]
2016-07-27 15:06:02, Error                 SP     Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]

Looks like setup is unable to copy the boot configuration data, the error specifies access denied.
Let's verify that.

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

bcdedit /export c:\bcdbackup
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.

Tightrope787 · Jul 27, 2016

I assumed it was one command and enter.

**********

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>bcdedit /export c:\bcdbackup
The store export operation has failed.
Access is denied.

C:\Windows\system32>bcdedit

Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {fdc6f00f-7920-11de-a56d-0018716eb820}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30

Windows Boot Loader
-------------------
identifier {current}
Access is denied.

C:\Windows\system32>

**********

T787

Tightrope787 · Jul 27, 2016

I was wondering if this tool might come handy in solving my problem:

**********

See:

Download System Update Readiness Tool for Windows 7 (KB947821) [October 2014] from Official Microsoft Download Center

System Update Readiness Tool for Windows 7 (KB947821) [October 2014]

This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software.

Version:
947821

File Name:
Windows6.1-KB947821-v34-x86.msu

Date Published:
10/27/2014

File Size:
228.0 MB

KB Articles: KB947821

Supported Operating System
Windows 7 Service Pack 1

**********

I have verified that it is NOT installed on my system and I will wait for your reply if you want me to RUN this tool.

T787

zcomputerwiz · Jul 29, 2016

No, unfortunately SURT will not fix boot configuration issues.

Please make a backup of any important data on the computer before continuing.

Follow the instructions here to rebuild the boot configuration: https://www.sysnative.com/forums/wi...y-fix-boot-configuration-windows-7-vista.html

If you encounter any problems, please post back immediately.
Be sure you have Windows 7 boot media (such as a Windows 7 installation disc) handy so that we can troubleshoot if something goes wrong.

If there are no errors and the computer boots successfully after rebuilding the BCD, please run the Windows 10 upgrade again.

Tightrope787 · Jul 29, 2016

Checking Windows Recovery Options:

Repair Your Computer is hollow option since it takes me to the NORMAL startup.

Repair Your Computer is apparently NOT installed on this hard drive local disk:C.

I have NO Windows 7 installation disc.

I have Recovery hard drive local disk D .

It has boot file folder (15 files , 15.7MB, 2/26/2014) including bcd, BCD.LOG (2/26/2014), BCD.LOG1 (7/29/2016).

This file was MODIFIED on 7/17/2016.

It also has sources file folder (5 files, 4.66GB, 2/26/2014).

T787

zcomputerwiz · Jul 29, 2016

Modify File/Folder Permissions

Navigate to the following folder, right-click on it and select Properties:

D:\boot\BCD
Under the Security tab, click Advanced.
Under the Owner tab, click Edit.
Click "Other Users and Groups".
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK THREE times.
Click on the Permissions tab.
Under type Deny, single click on any entries and click Remove. (N.B.: There may not be any Deny entries, in which case just ignore this step. Just remove any that do exist)
Click OK.
Click Edit (now on the standard file Property window under the Security tab).
Click Add.
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK.
Single click on Everyone and then tick the "Full Control" box under Allow.
Click OK TWO times.

Once this completes, let's remove the read only attributes etc.

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

D:\

cd boot

attrib bcd -s -h -r

attrib -s -h -r "D:\boot\bcd\*.*" /S /D
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.

Tightrope787 · Jul 29, 2016

1 to 19 went well.

There were no DENY entries.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>D:\
'D:\' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>

zcomputerwiz · Jul 29, 2016

Sorry, that should have been just 'D:' without the slash.

Tightrope787 · Jul 29, 2016

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>D:

D:\>cd boot

D:\boot>attrib bcd -s -h -r

D:\boot>attrib -s -h -r "D:\boot\bcd\*.*" /S /D
Path not found - D:\boot\bcd

D:\boot>

zcomputerwiz · Jul 29, 2016

Try running the bcdedit /export c:\bcdbackup command again.

Tightrope787 · Jul 29, 2016

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>bcdedit /export c:\bcdbackup
The store export operation has failed.
Access is denied.

C:\Windows\system32>

Tightrope787 · Jul 29, 2016

From both command paths:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>D:

D:\>cd boot

D:\boot>attrib bcd -s -h -r

D:\boot>attrib -s -h -r "D:\boot\bcd\*.*" /S /D
Path not found - D:\boot\bcd

D:\boot>attrib -s -h -r "D:\boot\bcd\*.*" /S /D
Path not found - D:\boot\bcd

D:\boot>bcdedit /export c:\bcdbackup
The store export operation has failed.
Access is denied.

D:\boot>

zcomputerwiz · Jul 29, 2016

Hmm...

Let's try the following:

Code:

takeown /f "D:\boot" /r

icacls "D:\boot" /reset /T /C

icacls "D:\boot" /T /C /grant "everyone":(OI)(CI)F

SFCFix Tool Couldn't Fix 2 Corrupted Files

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